Design, creation & implementation of Revenue Management Programs and solutions to meet the department and company goals.

Design, development, and implementation of instructor-led and e-learning offerings (including blended, self-paced and micro learning) on topline activities including revenue management and digital distribution.Identification of learning & development needs and trends.Follow up, administration and reporting of the L&D activities under my responsibility.

Definition and Implementation of Revenue Management on demand services in the region: RM strategy for hotel openings, pricing diagnoses for franchiseesResponsible for training Hotel and Revenue Managers in the region on revenue management pricing and performance Creation of Revenue Management tools

Responsible for a team of 3 revenue managers based in Lima, Santiago and Buenos Aires;Coordination of the team to implement the region’s strategy and to ensure consistency for each brand involved (Mercure, Novotel); Coaching and monitoring of the team to help them develop new skills and abilities

Definition of the brand´s pricing strategy and positioning on the Brazilian market;Implementation of the revenue management structure for the brand and training of the reservation teams;Monitoring of hotels’ performance (assessments, gap analysis, improvement suggestions ) driving the consolidation of the brand on the market (+ 3,6 points of Revpar index in 2015 vs. prior year);

Creation and maintenance of monthly reporting systems and dashboards to monitor on-going financial aspects of the key clients' projects (Embratel-Claro)Controlling and analysis of profitanility per projectOptimization of the financial management of projectsCounseling and recommendations on finance related-matters to the operational team

EMEA based in Amsterdam from June 2005 to March 2010 - Key clients: Bristol Myers Squibb, Shell LATAM based in Rio de Janeiro from January 2011 to June 2012 - Key clients: Shell, John DeereManagement of the clients’ travel programs: development of client business plan regional deliverables with regional team, associating short- and long-term objectives to performance and the global business plan;Service configuration definition and streamlining across the region;Identification of savings opportunities;Close day-to-day relationship with Operations for the management of standard operating procedures, and communications;Responsibility for account profitability measures.