Jean D. Email & Phone Number

Northbrook, Illinois, United States

Glenview, Illinois

• Spearheaded planning and execution of exhibit hall cycle, achieving 85% client retention and 22% revenue growth• Collaborated sales operations and new business development, consistently driving fiscal growth during challenging pandemic economy periods• Oversaw digital and in-person Learning Theaters and Symposia planning cycles, fostering strong exhibitor and vendor relationships• Developed and led the creation of an exhibitor-focused website, resulting in seamless transactions… Show more • Spearheaded planning and execution of exhibit hall cycle, achieving 85% client retention and 22% revenue growth• Collaborated sales operations and new business development, consistently driving fiscal growth during challenging pandemic economy periods• Oversaw digital and in-person Learning Theaters and Symposia planning cycles, fostering strong exhibitor and vendor relationships• Developed and led the creation of an exhibitor-focused website, resulting in seamless transactions, contract executions, and account management• Innovated a streamlined conflict resolution system, reducing exhibitor issues by 30%, enhancing overall satisfaction, and ensuring a seamless annual meeting exhibition experience.• Facilitated implementation of advanced CRM tools, resulting in a 25% improvement in operational efficiency, data management, and accuracy• Tailored operations management, fulfilling project deadlines and thoroughness, resulting in successful project completion• Revamped post-event survey distribution, increasing response rates by 20% and providing valuable insights for future improvements• Instituted a comprehensive tracking process for exhibit planning cycles, reducing turnaround time by 30% and enhancing business analysis Show less

Deerfield, Illinois, United States

• Streamlined meeting logistics including room reservation, video meetings, material preparation, equipment set-up, catering, and guest greeting• Directed post-recruit operations, facilitating scheduling, callbacks, and welcome material compilation• Implemented new hire onboarding and technology setup, resulting in a 30% reduction in integration • Innovated new hire flow processes, considerably improving onboarding efficiency by 25%• Orchestrated a calendar management overhaul… Show more • Streamlined meeting logistics including room reservation, video meetings, material preparation, equipment set-up, catering, and guest greeting• Directed post-recruit operations, facilitating scheduling, callbacks, and welcome material compilation• Implemented new hire onboarding and technology setup, resulting in a 30% reduction in integration • Innovated new hire flow processes, considerably improving onboarding efficiency by 25%• Orchestrated a calendar management overhaul, optimizing scheduling efficiency by 20%, resulting in a marked increase in meeting punctuality• Managed and updated trackers and organizational charts, ensuring a real-time overview of the organization's structure for visibility• Initiated procurement, network setup, and integration of computers and telephones, enhancing workplace technology and reducing setup time by 20% Show less

Lincolnshire

• Ensured quality assurance compliance with regulatory guidelines by identifying critical updates for medical accounts • Inspected test log data and results, contributing to the seamless execution of functional, integration, and regression testing on software products • Produced comprehensive written reports summarizing testing findings, facilitating clear communication of results and actionable insights to the product team • Engineered a robust call system database to streamline… Show more • Ensured quality assurance compliance with regulatory guidelines by identifying critical updates for medical accounts • Inspected test log data and results, contributing to the seamless execution of functional, integration, and regression testing on software products • Produced comprehensive written reports summarizing testing findings, facilitating clear communication of results and actionable insights to the product team • Engineered a robust call system database to streamline tracking and organization, resulting in a significant boost in team productivity• Collaborated operations and risk management procedures for application prototypes, achieving project completion, adherence to deadlines, and the timely completion of critical test release derivatives Show less

Evanston, Illinois, United States

• Demonstrated sales skills, rapport building, and objection handling in a high-volume of 80-100 calls • Actively applied managerial feedback to elevate call quality while exceeding personal and departmental metrics• Navigated complex databases and incorporated data interpretation in a fast-paced remote office setting • Cultivated product knowledge, inciting informed responses to customer inquiries, enhancing customer experience• Accurate data entry into multiple databases… Show more • Demonstrated sales skills, rapport building, and objection handling in a high-volume of 80-100 calls • Actively applied managerial feedback to elevate call quality while exceeding personal and departmental metrics• Navigated complex databases and incorporated data interpretation in a fast-paced remote office setting • Cultivated product knowledge, inciting informed responses to customer inquiries, enhancing customer experience• Accurate data entry into multiple databases, showcasing adaptability and ability to fulfill diverse customer needs • Utilized strong communication skills to stay seamlessly connected with team members, ensuring collaborative efforts, and maintaining a high level of productivity Show less

Evanston, Illinois, United States

• Upheld Federal directives, while acquiring critical research data, and maintaining strict regulatory compliance• Thorough data validation and analysis using company software• Proved initiative for continuous learning and active participation in relevant training programs, staying up to date on industry best practices• Consistent demonstration of initiative by consistently delivering exceptional results while working remotely• Provided excellent customer service and… Show more • Upheld Federal directives, while acquiring critical research data, and maintaining strict regulatory compliance• Thorough data validation and analysis using company software• Proved initiative for continuous learning and active participation in relevant training programs, staying up to date on industry best practices• Consistent demonstration of initiative by consistently delivering exceptional results while working remotely• Provided excellent customer service and professionalism to a diverse client base, enhancing overall client satisfaction• Established and cultivated adaptable interview techniques contributing to successful research projects Show less