Pierre Florian Email & Phone Number

Vancouver, British Columbia, Canada

As a skilled CEO Resource Board Facilitator, I am dedicated to helping business leaders succeed. I lead confidential work sessions for CEO Resource Board Members, ensuring that discussions are productive, and focused and that all participants have an equal opportunity to contribute. Using a structured framework I help troubleshoot problems, identify blind spots, and pressure test assumptions. My role requires adaptability, strong communication and interpersonal skills, and the ability to work independently with various personalities and communication styles.I am passionate about helping business leaders achieve their goals and am committed to ensuring that every CEO Resource Board meeting leads to clear and actionable next steps. If you're a CEO or high-level executive looking to connect with a skilled facilitator, I invite you to reach out and explore how we can work together to help you succeed.

Vancouver, British Columbia, Canada

Conduct business development meetings to assess franchise owners' performance and provide guidance on management practices, with a focus on financial administration, staffing, and business development.Develop strategies to increase customer engagement and retention.Plan, schedule, and oversee equipment change-outs and implementation.Analyze management indicators to determine franchise owners' efficiency and effectiveness, and provide recommendations for improvement.Advise franchise owners on business procedures and organization to ensure optimal operations.Coordinate with the Regional Director to evaluate the need for readjustment in consulting needs.Conduct quality audits of procedures implemented by franchise owners and report findings to the Regional Director for improvement.

Lima, Peru

Designed and delivered customized dashboards with KPIs to track and improve the performance of the entire department.Successfully reduced new hire paperwork processing times by 20% by implementing an improved internal onboarding system.Organized the HR department by establishing new guidelines and revising HR documentation for compliance purposes.Created a new hire training manual designed for end-user ease, resulting in smoother onboarding and increased employee satisfaction.Developed and implemented HR policies and procedures to improve organizational effectiveness.Conducted training sessions on HR best practices and compliance for managers and employees.

Peru

As Head of National Salesforce, I was responsible for designing, developing, and executing the commercial strategy, leading a team of recruiters, business partners, commercial strategic planners, and sales trainers. My achievements include:Successfully turned around a struggling Human Resources department by building policies and strategies from the ground up, leading to improved employee satisfaction and retention rates.Restructured recruitment and new hire processes, and implemented disciplinary, termination, and exit procedures to ensure compliance and efficiency.Reduced employee turnover by 10% by instituting an open door policy for evaluations and fostering a positive work culture.Increased the quality candidate pool by revitalizing recruitment and onboarding methods, which resulted in higher retention rates and improved team performance.

Lima, Lima, Peru

Led the development and execution of soft and hard skills training programs for commercial leaders in the entire Sales Department.Oversaw recruitment and training programs, ensuring the best talent was sourced and trained effectively.Supervised a team of twelve human resource managers in all phases of the hiring and training process.Designed and delivered a leadership program to enhance the leadership skills of sales leaders.Redesigned the sales training program based on agile methodologies to enhance effectiveness and efficiency.Served as the team leader of the principal learning projects of the company, ensuring that they were executed on time and on budget.

Lima, Peru

Post Degree, Project Management

Master'S Degree, Marketing And Commercial Management, Magister

Bachelor'S Degree, Business Administration And Management, General