Jean Hawman (Mba) Email & Phone Number

South Africa

Guiding and assisting businesses to get ready for transformational change by applying a sound approach and methodology that is effective, efficient and proven.Projects range from legislative, ERP implementations and digital transformation.

England, United Kingdom

Whilst dealing with Covid's effect on the world of work and guided by an inspiring visionary, I wrote a story of how a pack of African Wild dogs navigate through transformational change. It was a great experience and I engaged with incredible ladies wanting to share their passion in an online learning format.

South Africa

I worked with two key clients with a mandate to design and implement digital and operational transformation programmes.The Shoprite Group (Retail sector)Business Readiness Manager – Digital Transformation Programme (11/2018 – 10/2019):-Enabled the launch of a major Digital Transformation Programme (rewards card implementation using SAP) by achieving business readiness. -Conducted analysis to determine the business readiness activities in 17 Departments and numerous divisions and stores-Obtained business approval of actions to be taken to ensure readiness-Established a Change Agent Network and maintained communication between programme and impacted departments and divisions according to a set meeting cadence, monitoring training and skill gaps, escalating challenges resulting in rapid problem solving, innovation and client satisfaction.-Developed a readiness report using a BI tool that business updated which was used to monitor and report on business readiness against plan-Provided programme with weekly status reports on % achieved against plan, dependencies, risks, issues and achievements -Exceeded programme targets across key metrics including customer sign up rate and sales revenue.

Cape Town, Western Cape, South Africa

-Developed an innovative Stores Training Strategy and onboarded 45 FTC SAP Training Consultants.-Redesigned eLearning modules to be impactful, succinct and role specific.-Expanded the roles to be trained to include store and divisional management to empower them to take accountability for the impact on business and P&L. -Delivered 1M+ training interventions with oversight for 35K end users across 1722 stores in 14 countries as a key component of a large-scale IT transformation programme.-Delivered 100% of training sessions as scheduled, achieving 95% learner competence.-Provided post implementation support to all stores embedding new skills and enabled new KPI's to be achieved in 95% of all stores within 2 weeks. Achievement: This was the largest single SAP conversion in EMEA region

Cape Town, Western Cape, South Africa

-Streamlined operating models across multiple brands to prepare for SAP3 release.-Applied ADKAR methodology and transformed stockholding practices to optimise sales.-Led a decentralised team of Business Readiness Managers focusing on 1000+ stores.-Identified learning requirements arising from change initiatives and introduced required coaching facilities.

Cape Town, Western Cape, South Africa

Assigned to Santam (Pty) Ltd as Ignite Programme Training Manager (10/2013 – 12/2015):Project managed and led the Training team dedicated to deliver training on a strategic programme to implement Guidewire ERP into the organisation.-Provided training to facilitate the Guidewire Release 1 programme including engagement with 6K staff resulting in 95% learner competence. -Utilised various training methodologies to execute the training strategy and advocated for the introduction of a new Learning Management System.-Introduced innovative assessment tools and eLearning functionality while pioneering the remote delivery of systems training to Broker staff via laptops and 3G technology.-Managed the vendor contract to develop eLearning capability.-Managed various teams in the Training team responsible for designing and development of training material; delivery of training; executing training logistics; R&D and implementation of eLearning authoring tools; LMS and assessment tools.

South Africa

Given the opportunity to take time out, I invested in myself and did the Louise Hay's Heal Your Life teachers course. This fundamentally changed my view of myself in this wonderful world we live in.I travelled, visited special people and allowed time to pass me by as an active onlooker until my next adventure began.

South Africa

I directed a team of Learning Support professionals and established the agenda for ongoing L&D activities based on intensive analysis of business requirements in a rapidly evolving commercial environment. I planned and executed training and coaching workstreams with a remit to enhance individual and group performance across the Pensions Funds Admin business. Core contributions included the following: Identified skill and knowledge gaps within the organisation before designing and gaining approval for the rollout of a comprehensive in-house training programme complete with a formal qualification for participating employees.Conceptualised the divisional Skills Development Strategy with a 360-degree view of current and future learning needs resulting in the achievement of BBBEE Level 2 Dept. of Trade and Industry (DTI) status and recognition from Dept. of Labour INSETA for outstanding contributions in the skills development space. Enhanced the efficiency and cost effectiveness of the learning and development operation including a 20% reduction in budgetary requirements. Utilised innovative technology solutions such as eLearning delivery to optimise team training and scheduling resulting in minimal employee downtime and exceptional levels of successful knowledge transfer and retention.

Master Of Business Management And Administration (M.B.A.), Business Administration And Management, General

Cipd Equivalent Nqf Level 5 Certificate, Occupationally Directed Education And Training Development Practitioner

Bachelor Of Arts (B.A.), Industrial And Organizational Psychology And Criminology

Moderator Nqf Level 6, Adult And Continuing Education And Teaching

Assessors Nqf Level 5, Adult And Continuing Education And Teaching