Jean Joy Email & Phone Number

Edinburgh City, Scotland, United Kingdom

Client Relationship Management: Build strong rapport with guests, anticipating their needs and providing personalized service to enhance their experience.Financial Transactions: Handle cash and credit card transactions accurately, reconciling daily receipts and maintaining financial records in compliance with company policies and procedures.Compliance and Security: Adhere to all relevant regulatory requirements and safety protocols, maintaining a secure environment for guests and staff members alike.Administrative Support: Assist with administrative tasks such as managing reservations, coordinating room assignments, and updating guest information in the hotel management system.Team Collaboration: Collaborate with colleagues across departments, including housekeeping, maintenance, and food and beverage, to ensure seamless coordination of guest services and optimize operational efficiency.Problem Resolution: Address guest inquiries, concerns, and complaints promptly and effectively, demonstrating strong conflict resolution skills and a commitment to customer satisfaction

Thrissur, Kerala, India

Individual Counseling: Conduct one-on-one counseling sessions with students to understand their academic and career aspirations. Assess students' strengths, interests, and abilities to provide personalized guidance. Assist students in developing realistic and achievable academic plans.Educational Planning: Help students select appropriate courses and programs that align with their career goals. Provide information on various educational pathways, including vocational training, higher education, and professional certifications. Advise students on application processes, admission requirements, and scholarship opportunities.Career Guidance: Offer insights into various career options and industries. Facilitate career exploration activities, such as workshops, job shadowing, and internships. Guide students in creating strong resumes, cover letters, and preparing for job interviews.Academic Support: Monitor students' academic progress and provide strategies for academic improvement. Coordinate with teachers, parents, and other stakeholders to support students' educational needs. Organize tutoring and mentoring programs to enhance students' learning experiences.Workshops and Seminars: Plan and conduct workshops on topics such as time management, study skills, and career planning. Invite industry professionals and alumni to share their experiences and insights with students.Resource Management: Maintain up-to-date information on educational programs, career opportunities, and labor market trends. Develop and distribute informational materials to students and parents.Accomplishments: Successfully guided numerous students to secure admissions in top universities and professional programs. Developed a comprehensive career counselling program that has been instrumental in improving student outcomes. Established strong relationships with educational institutions and industry partners to create opportunities for students.

Thrissur, Kerala, India

Financial Reporting: Prepare and maintain accurate financial statements, including balance sheets, income statements, and cash flow statements. Ensure compliance with accounting standards and regulatory requirements. Conduct regular financial analysis to provide insights and recommendations for management.Accounts Payable and Receivable: Manage accounts payable and receivable processes to ensure timely and accurate payments and collections. Reconcile accounts and resolve discrepancies promptly. Monitor aging reports and follow up on overdue accounts.Budgeting and Forecasting: Assist in the development of the annual budget and periodic forecasts.Monitor budget performance and provide variance analysis. Work closely with department heads to ensure budget adherence.Tax Compliance: Prepare and file tax returns, ensuring compliance with all relevant tax laws and regulations. Liaise with external auditors and tax advisors as needed. Maintain up-to-date knowledge of tax codes and regulations to optimize tax planning strategies.Internal Controls: Implement and maintain effective internal controls to safeguard company assets.Conduct regular audits to ensure adherence to internal policies and procedures. Identify areas for improvement and recommend process enhancements.Payroll Processing: Oversee payroll processing to ensure accurate and timely salary disbursements.Ensure compliance with payroll regulations and reporting requirements. Handle employee queries related to payroll and benefits.Inventory Management: Collaborate with the inventory management team to ensure accurate inventory accounting. Conduct periodic inventory audits and reconciliations. Analyze inventory variances and recommend corrective actions.Accomplishments:- Implemented a streamlined accounting system that improved financial reporting accuracy and efficiency.- Developed and maintained a comprehensive internal control framework that minimized financial risks and improved compliance.

Kerala, India

Coimbatore, Tamil Nadu, India

Msc, International Human Resource Management

Master Of Business Administration, Finance And Marketing

Bachelor'S Degree, Finance