Jean Kaiser

Jean Kaiser Email and Phone Number

Technical Service and Support Specialist @ Tellennium
Louisville, KY, US
Jean Kaiser's Location
Louisville, Kentucky, United States, United States
Jean Kaiser's Contact Details
About Jean Kaiser

My Goal is to support a company that strives to provide a positive, team-building, supportive atmosphere. To continue to fine-tune various programming skills. Pursue a few IT Certifications as my personal budget allows. I'm self-motivated and have a conscientious work ethic - I am a definite team-player. I want to help grow the company and am not afraid of hard work.Specialties: Desktop Application Support • Administrative support; End-user instructional training • Streamline technology-driven processes • Support end-user application training and instruction - maximize use of end-user professional time, while minimizing the frustration end-users feel while learning/applying required PC applications • Desktop / Server management • Project Management Support • Systems Analyst • Optimize Data organization and accuracy • QA software testing • and more.

Jean Kaiser's Current Company Details
Tellennium

Tellennium

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Technical Service and Support Specialist
Louisville, KY, US
Website:
tellennium.com
Employees:
42
Jean Kaiser Work Experience Details
  • Tellennium
    Technical Service And Support Specialist
    Tellennium
    Louisville, Ky, Us
  • Tellennium
    Technical Service / Support Specialist
    Tellennium Jun 2022 - Present
    Louisville, Kentucky, Us
  • Charter Communications
    Spectrum Smb Repair Technician
    Charter Communications Jan 2019 - Jan 2023
    Stamford, Connecticut, Us
    Customer Care Repair Agent for Spectrum Business clients subscribed to Voice, Data and Video including associated services. Charter Spectrum Business Divisions across 42 states; including Brighthouse; Time Warner Cable, Charter Comm and Spectrum Divisions.
  • Davis Fitness I Inc & Davis Fitness Ii Inc
    Assistant Operations Manager
    Davis Fitness I Inc & Davis Fitness Ii Inc Apr 2017 - Nov 2018
    • Assisted with all areas of Client Care / Customer Service ensuring customer satisfaction at three Studio locations• Utilized MINDBODY Business management software for Orangetheory POS systems at three locations• Provided OTF mobile application support for new and existing Orangetheory client base• Maintained operation of onsite proprietary heart rate monitoring software and digital exercise equipment• New Client membership sales - maintained 55% closing rate.• Maintained adequate supply inventory of on-site back-end operations for Middletown location and assisted additional locations as needed
  • Applied Digital Solutions
    Computer Systems Analyst
    Applied Digital Solutions Oct 2012 - Jun 2017
    Louisville, Ky, Us
    - Hardware and software staging of MS Servers (MS Server 2008 - 2012) to include installation, On-site implementation of mission critical Public Safety 911 channel recording equipment. NRX / NICE Inform software training and servicing of NICE Systems recording servers equipped with NICE Trade Recording software applications.- Service, maintain and train 25+ end-users and their workstations within Applied Digital Solutions internal network. - Responsible for maintaining accurate data within CRM TigerSoft software to include 2000+ customers.- Server maintenance as required by our Network Engineer management. - Changed lightbulbs, ballasts, rewiring of outlets and took out the trash - always willing to lend a helping when needed no matter what the task.
  • Elder Heating & Air, Inc; The Sheet Metal Shop
    Administrative Office Manager
    Elder Heating & Air, Inc; The Sheet Metal Shop Sep 2009 - Mar 2014
  • Executrain Louisville
    Mckesson Healthcare Software Instructor - Contract
    Executrain Louisville Nov 2008 - Feb 2014
    Lexington, Kentucky, Us
    McKesson Software Educator - Covenant Health - TennesseeHARx team instructor for Baptist Hospital East - Louisville, KY - Software instructor to healthcare professionals in preparation for Live roll-out of McKesson Horizon Admin Rx software.
  • Crane Productions, Inc
    Information Technology On-Site Support
    Crane Productions, Inc Nov 2005 - Oct 2008
    Us
    Responsibilities include: • Salesforce.com research, installation, customization and record import (8000+ records)• SVG (Scalable Vector Graphics) programming• QA Testing - Quality Assurance Testing of custom software application• IT Support on site, troubleshoot and maintain all workstations and servers (5)• Install and maintain hardware, software, etc• Project management - as pertains to technology-driven proprietary applications • Production proofing of client advertising product, • Data management in-house as well as with participating vendors• Customer and administrative services provided as needed• Management of "LivePerson" live chat website software • Implementation (running) of custom applications using Visual Studio 2003 - 2005, and SQL Enterprise Mngr, etc.• Maintaining daily sales records and reports per Crane requirements
  • Kaiser Connections, Inc
    Information Technology Support
    Kaiser Connections, Inc Aug 2005 - Dec 2006
    Independent contractor in various areas of IT Support - Hardware and software installations for such companies as Dell, BMC Solutions, etc.
  • Marketsource
    Marketing Retail Sales - Hewlett Packard
    Marketsource Jun 2004 - May 2006
    • Representing HP Retail Customer Sales and personal service to consumers and small businesses. • Created and maintained positive relationships between HP and the Retail store management and store customers.• Offered HP knowledge and expertise for business machine solutions upon evaluation of the customer’s needs. • Educating the consumer in product installation, machine usage and general maintenance of the purchased product.
  • Medical Decisions, Llc
    It Equipment Installation, Qa Testing Of Custom Web Applications
    Medical Decisions, Llc Mar 2004 - Jun 2005
  • Office Depot
    Business Machines Specialist
    Office Depot Jul 2002 - Jun 2004
    Boca Raton, Florida, Us
  • William Perry Co
    Sales And Service Representative
    William Perry Co Jan 1997 - Dec 2001
    • Assembly of custom electronic connectors, resistors, and circuitry components. Daily responsibilities included assembly and disassembly of electronic surplus, inventory, and circuit boards. Customer service responsibilities included taking orders, shipping, receiving and billing, etc.
  • Procter & Gamble
    Team Account Rep - Grocery / Hba Division
    Procter & Gamble Sep 1993 - Sep 2000
    Cincinnati, Ohio, Us
    Data-driven Plan-o-gram development and implementation for 22 categories in the HCBC and Grocery divisions....

Jean Kaiser Education Details

  • Sullivan University
    Sullivan University
    Information Technology
  • Bellarmine University
    Bellarmine University
    Fine Art - 3 Classes Left For Completion

Frequently Asked Questions about Jean Kaiser

What company does Jean Kaiser work for?

Jean Kaiser works for Tellennium

What is Jean Kaiser's role at the current company?

Jean Kaiser's current role is Technical Service and Support Specialist.

What is Jean Kaiser's email address?

Jean Kaiser's email address is je****@****ter.com

What is Jean Kaiser's direct phone number?

Jean Kaiser's direct phone number is +150225*****

What schools did Jean Kaiser attend?

Jean Kaiser attended Sullivan University, Bellarmine University.

Who are Jean Kaiser's colleagues?

Jean Kaiser's colleagues are Todd Givens, Nicole Allen, Leah B., Chloe Peavler, Zach Flood, Estela Villarreal, Cameron Vega.

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