As a Senior Personal Banker at First Convenience Bank, I lead a team of Personal Bankers, manage a portfolio of high-value clients, and provide exceptional customer service. I was promoted to this role within six months for consistently exceeding sales targets and recommending suitable banking products. I am also a motivated and dedicated Business Administration and Management student at The University of Texas at Arlington, where I transferred from Jarvis Christian College. I have acquired multiple certifications from LinkedIn, such as Managing Your Emotions at Work and A Career Strategist's Guide to Getting a Job. My goal is to leverage my skills and education to contribute to the growth and success of a dynamic banking organization.
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Leasing ConsultantAsetArlington, Tx, Us -
Senior Personal BankerFirst Convenience Bank Nov 2022 - PresentUnited StatesAchievements and Responsibilities:• Promoted to Senior Personal Banker within six months for consistently exceeding sales targets and providing exceptional customer service.• Lead a team of Personal Bankers, providing training, guidance, and support to ensure excellent customer service and achieve branch goals.• Manage a portfolio of high-value clients, conducting in-depth financial consultations to identify opportunities and recommend suitable banking products.• Proactively address client inquiries and concerns, maintaining high levels of customer satisfaction and fostering strong client relationships. -
Personal BankerFirst Convenience Bank Nov 2022 - 2023United StatesAchievements and Responsibilities:• Assisted clients with various banking needs, including account management, deposits, withdrawals, and loan applications, consistently surpassing sales targets.• Conducted financial consultations to understand clients' needs and recommended appropriate banking products and services, resulting in increased revenue for the bank.• Collaborated with colleagues to ensure efficient branch operations, including cash handling, account reconciliation, and compliance with banking regulations. -
Online Grocery AssociateWalmart Neighborhood Market Apr 2022 - PresentUnited StatesAchievements and Responsibilities:• Proficiently picked and packed customer orders, ensuring accuracy and timeliness. Maintained a high level of efficiency to meet daily order volume targets.• Effectively managed inventory levels by monitoring product availability and restocking items to meet customer demands. Contributed to minimizing out-of-stock instances and enhancing product variety.• Conducted thorough quality checks on perishable and non-perishable items to guarantee that customers received only the freshest and highest-quality products.• Provided exceptional customer service by addressing inquiries, resolving issues, and offering solutions to ensure a positive online shopping experience.• Utilized Walmart's proprietary systems and software to navigate orders, update inventory, and communicate with team members and customers.• Participated in process improvement initiatives to streamline order fulfillment processes, increasing speed and accuracy.• Collaborated effectively with fellow associates to ensure a smooth workflow, particularly during peak demand periods. Demonstrated strong communication and teamwork skills.• Adhered to all safety protocols and guidelines to create a secure working environment for both associates and customers.• Quickly adapted to changes in workflow, including the introduction of new technology and procedures, to continuously improve order fulfillment and customer satisfaction.• Utilized critical thinking and creative problem-solving skills to address order discrepancies, delivery challenges, and other issues promptly and efficiently.• Demonstrated excellent time management skills to ensure timely order processing and maintain on-time delivery commitments.• Actively sought and utilized customer feedback to make improvements in service quality and overall satisfaction. -
Order PickerAmazon Jun 2020 - PresentUnited StatesAchievements and Responsibilities• Expertly navigated through Amazon's vast inventory to locate and pick items for customer orders, ensuring the correct quantity, size, and quality of products.• Maintained a meticulous approach to order picking, guaranteeing that customers received the right products in perfect condition. Conducted frequent quality checks to identify and rectify any discrepancies.• Assisted in maintaining an organized and efficient warehouse by restocking items, labeling shelves, and reporting inventory shortages or damages promptly.• Proficiently operated handheld scanners and other warehouse equipment to track inventory, update order statuses, and ensure real-time accuracy in order processing.• Expertly navigated through Amazon's vast inventory to locate and pick items for customer orders, ensuring the correct quantity, size, and quality of products.• Maintained a meticulous approach to order picking, guaranteeing that customers received the right products in perfect condition. Conducted frequent quality checks to identify and rectify any discrepancies.• Assisted in maintaining an organized and efficient warehouse by restocking items, labeling shelves, and reporting inventory shortages or damages promptly.• Proficiently operated handheld scanners and other warehouse equipment to track inventory, update order statuses, and ensure real-time accuracy in order processing. -
Library ReceptionistJarvis Christian University Jun 2019 - PresentUnited StatesAchievements and Responsibilities• Greeted and assisted students and faculty with library inquiries, providing information on resources and services.• Managed the circulation desk, checking books in and out, collecting fines, and ensuring accurate record-keeping.• Helped organize library materials, shelving books, and maintaining an organized and user-friendly environment.• Assisted in coordinating library events and workshops, including scheduling, and promoting.
Jean Kasongo Education Details
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Junior -
High School Diploma
Frequently Asked Questions about Jean Kasongo
What company does Jean Kasongo work for?
Jean Kasongo works for Aset
What is Jean Kasongo's role at the current company?
Jean Kasongo's current role is Leasing Consultant.
What schools did Jean Kasongo attend?
Jean Kasongo attended The University Of Texas At Arlington, Jarvis Christian College, Success High School, Jarvis Christian University.
Who are Jean Kasongo's colleagues?
Jean Kasongo's colleagues are Doralisa Torres, Stephanie Villeda, Jenny Sanchez, Karen Nava, Sterling Brown, Gilbert Ramirez, Joshua Pino.
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