Jean Lee-Manley Email and Phone Number

Led team in providing reports for sales forecasting, planning, and budgeting processes used within sales organization. Effectively monitored and maintained high-levels of quality, accuracy, and process consistency in planning efforts. Managed 3 people. Oversaw teams and offices in managing systems and processes. Supervised sales coordinators in 5 remote locations on sales procedures, including all issues related to Sales Tracking System (STING).• Spearheaded and launched new STING program as a first in the industry, automating system for sending reports to various departments, allowing easier viewing on contracts and deals, saving time from hours to minutes.• Proactively identified opportunities for sales process improvement, finding ways for sales assistants to reduce time in preparing market snapshots for sales, creating new reports for maximizing efficiency, and accommodating continual changes.• Developed new reporting tools with cross-functional coordination, creating new market reports specific to obtaining sales goals and allowing uploading of contracts directly into sales system for immediate availability.• Partnered with accounting and researched validity of inquiries from clients to ensure terms and revenue were properly reflected and reported, assisting team in keeping up with order changes and providing proper paperwork to guarantee invoices were accurate.o Fielded station calls that wanted to dispute invoices, researching correctness of claims by working with various internal departments.• Partnered with contract administration to review new program details, gathered information to enter into system so contracts can be prepared and processed, increasing productivity by implementing a way for the department to track contracts for easy location of deals that haven’t been fully executed.• Prioritized and facilitated training objectives for sales management and sales support roles, updating team on changes to system and process, increasing proficiency.