Jean Mitchell Email and Phone Number
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Jean Mitchell is a Healthcare Industry | Business Technology Advocate | Data Crusader | Optimization Leader | Payer Solutions | Strategy | POPM, CSM, CSPO, ITIL, LEAN SIX SIGMA at IQVIA. They possess expertise in leadership, systems analysis, information technology, data warehousing, requirements analysis and 45 more skills. Colleagues describe them as "Deeply knowledgeable", "forward-thinking" and "business focused' are all attributes that come to mind when I think of my time working with Jean. She was very patient and thorough with me when describing the history, and detailed technical how's and why's of a technology transformation project. She also showed her ability to thoughtfully craft detailed execution plans when we worked together on our COVID go-home and return-to-work plans. I always found Jean to be very business-focused in her approach. Any organization would be fortunate to have Jean provide value with these great attributes.", "I had the pleasure of working and collaborating with Jean for a number of years at WPS. She has a brilliant business and systems thinking approach to her work; understanding the intricacies of the details as well as how the big picture should fit together. She brings reliability, passion and her tenacious work ethic to each project, work assignment, and interaction. Her ability to see the humor and lighten the mood during intense situations is a welcomed addition to any initiative. Whether is it systems integration, data and IT strategy, project execution, or any other big job you have plan, Jean will dig in and get the job done. Without hesitation, I highly recommend Jean.", and "I had the pleasure of working with Jean during the implementation of SAFHIR to provide WPS with HL7 FHIR APIs that support the CMS Interoperability Rule. Jean managed the Onyx-WPS relationship and helped coordinate the integration of multiple data sources and services that enabled delivery of the suite of FHIR APIs for Claims, Provider Directory and Clinical data. Jean was always thinking about the strategic vision for WPS while not losing sight of the tactical implementation that was required to meet tight deadlines."
Iqvia
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IqviaMadison, Wi, Us
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Product Owner, Offering Manager, Email ProductsIqvia May 2024 - PresentDurham, North Carolina, Us -
Product Owner, Offering Manager, StrategyIqvia Feb 2023 - May 2024Durham, North Carolina, Us
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It Business Relationship Manager, Business Continuity Risk (Itsec3)Wps Health Insurance Dec 2019 - Aug 2022Madison, Wi, UsRevenue Cycle, Payer Systems, Health Information Management (RCM, HIM)Highlights: Interoperability (CMS-9115-F) lead vendor implementation, product owner/managerEnterprise SME on clinical & administrative terminologies including but not limited to CPT, ICD-10, HCPCS, SNOMED, and LOINC, HIT/HCIT, CarinBB, etc., to support interoperabilityCost Transparency (CMS-9915-F, No Surprises Act) lead vendor selection/discovery, implementation planning for MRF, conceptual planning Cost Estimation Tool solution delivery ownerEnterprise & divisional profiling, capability RFI, RFP, vendor selection/scoring, contract negotiation, content, language, performance, penaltiesCommercial Health Insurance BRM highlights: Demand proposals, including conceptual solution architecture & delivery plan development (full spectrum: solution options, resource planning, epics, features, user story, release through hyper care)Business & technology capability matrix development, maturity & mapping. Eco-System concept enabler, advocateIndustry standard & proprietary integration (data services) specifications, vendor engagement, procurement, negotiations, legal, compliance & security services supportBCDR, Risk highlights: COVID response team, remote work mobilization, continuity of operations plan (COOP) assessment, development (infectious disease event)Investment tracking process improvementsDivisional Recovery Time & Recovery Point assessments, advancementsEnterprise risk analysis, standards management protocol evolutionEnterprise resiliency services, incl.division annual drill coordination, ITCP, BCDR teams supportSystems & workflow impact analysis, SME support. NIST, DFARS, SOC audits, reporting, CMMC, control mapping, HealthIT, ISOResource planning, skill & team development, diverse resource partnerships, ITSM fulfillment & triageGravity Project & HL7 (FHIR) Confluence participant -
Hosted System Support And Delivery ManagerWps Health Insurance Sep 2018 - Dec 2019Madison, Wi, UsHighlights: Payer End-to-End Product Owner Modernization ProgramVendor engagement lead and delivery owner (provider data)Divisional Medical Management full-spectrum technology and vendor hosted solution relationship owner. Critical, high profile capability RFI, RFP vendor/solution evaluation leader, business advisor contract leaderTrusted mentor, coach cross-functional teamsResource manager 8-20, employee, consultant and contractor mix..
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Senior Hosted Systems AnalystWps Health Insurance Jul 2017 - Aug 2018Madison, Wi, UsHighlights: Full spectrum medical management, clinical technology, system security owner Vendor contract negotiations and relationship ownershipSystems, security configuration, operational, release and change managementClearinghouse 837 management, balancing and claim reconciliation control integration requirements, testing enhancements, business process improvement training, operational handoff/transition managementImproved throughput quality by creating defensible measurement for 837 reconciliation, ETL balancing framework resulting in 100% capture of received records Lower environment integration advancements increasing defensible quality of production deployments by over 100%. Reduced end user production disruptions by over 50%.
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Advanced Business, Senior Systems Analyst, SafeDean Health Plan, Inc. Mar 2015 - Jul 2017Madison, Wi, UsBrought stability and seamless business process value through diverse, critical operational deliveries: Primary lead ICD-10 remediation, medical management adjudication components, including vendor, interfaces, integrations, care management platform and operational remediations. Care management platform retirementCare management platform legacy migration, vendor upgrades, other tentacled organizational implementationsCollaborative product enhancements, -e.g., SDoH, Part C. Systems configuration, configuration impact assessments. Part C - Medicare Advantage product implementation, ensured operationally manageable, efficient and valuable deliveries. ITSM fulfillment & triageService Now workflow configuration planning, requirements -
Systems Analyst And Business System Support Team LeadDean Health Plan, Inc. Apr 2013 - Mar 2015Madison, Wi, UsSystems Configuration Control Board member and 2-yr. ChairMember, Provider, Claims, Auth/Referral data domain modeling, including: canonical and matching logic development High trust partner with diverse architecture (SOA) teams. Member-Match, Authorization-Match ETL. Key TECH/BUS stakeholder, requirement contributions Provider-Match, Claim/Service-March ETLWorked as a primary tier SME with architecture and infrastructure teams to achieve long term high value outcomes for organization, including enterprise exception handling framework developmentEstablished high bar baseline for automated resolution ratesMaturing of Tier 1, Tier 2 impact (health) assessments, configuration resources, reference articles, development and maintenance materials Multiple Tier 1+ vendor management primary assignments. Primary ownership domains: med.mgmt, Secondary: claims, provider, customer service, member, finance.
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Business Systems SpecialistDean Health Plan, Inc. Sep 2011 - Apr 2013Madison, Wi, UsImplementation key contributor for ACA, admin simplification deliveries: x12 5010 systems and interface conversion Care management platform systems, configuration, including security (SAML, AD, LDAP)Vendor management, benefit/claim adjudication platform configurationConversion of government programsVendor supportLOB and product expansion (Prevea360: QHP stand-up), Primary business systems and technology owner of medical management domain: vendor mgmt, interface, operational training, development and release/remediation support. Primary ownership domain: med.mgmt, claims, provider, secondary support of other cross dependent domains: customer service, member, finance.
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Principal, OwnerPcg May 2005 - Nov 2011Health care market researchQualitative and quantitative analysisFTE capacity studies. Project managementSystems and business capability analysis, consultation. Technical process decomposition, exception handling frameworks. Grant program funding research, identification and fit analysis. Specializing in care management, staff development, planning, community health care need assessments. Definition and process improvement driver for workflow and delivery initiatives. Strategic ecosystem development.
Jean Mitchell Skills
Frequently Asked Questions about Jean Mitchell
What company does Jean Mitchell work for?
Jean Mitchell works for Iqvia
What is Jean Mitchell's role at the current company?
Jean Mitchell's current role is Healthcare Industry | Business Technology Advocate | Data Crusader | Optimization Leader | Payer Solutions | Strategy | POPM, CSM, CSPO, ITIL, LEAN SIX SIGMA.
What is Jean Mitchell's email address?
Jean Mitchell's email address is je****@****sic.com
What skills is Jean Mitchell known for?
Jean Mitchell has skills like Leadership, Systems Analysis, Information Technology, Data Warehousing, Requirements Analysis, Sharepoint, Test Automation, Safe Methodology, Behavior Driven Development, Continuous Integration And Continuous Delivery, Insurance, Root Cause Analysis.
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