Jean Muraski Email & Phone Number

State Of Paraná, Brazil

Curitiba, Paraná, Brazil

Volvo Penta is a global leader in providing complete engines and power systems for marine and industrial applications.Responsible for:- Developing relationships with the distributor network in South America;- Monitoring sales and after-sales performance of the distributor network;- Prospecting and appointing new distributors expanding the sales network and improving market coverage;- Developing and standardizing existing markets, aiming to have a structured and capable network to serve end customers;- After-sales Key Account for clients in the industrial segment.

Curitiba, Paraná, Brazil

Responsible for:- Managing a team of 17 people, focusing on people development and leadership;- Overseeing respective areas in 4 Distribution Centers (CDDs) with approximately 12,000 customers in the eastern region of Paraná;- Managing accounts payable, accounts receivable, and service providers;- Increasing the number of partner POS at points of sale;- Improving the NPS (Net Promoter Score) for the Commercial team and overall Customer Satisfaction;- Monitoring service levels for customer inquiries.

Curitiba, Paraná, Brazil

Responsible for:- Prospecting and negotiating with new Points of Sale;- Visiting and maintaining relationships with a portfolio of 300 clients (VIP profile and supermarkets), focusing on developing business in terms of sell-out and company's strategic goals.

São Paulo, Brazil

Responsible for:- New business and projects within the Commercial Coordination;- Defining and evaluating targets for the sales teams;- Bridging the gap between the field Sales Consultants and the Backoffice teams, including Finance, Marketing, and Operations;- Managing CRM-related projects, new policies, and processes in collaboration with the dealer association and IT developments, aimed at supporting and optimizing data and sales strategy.

Brasília, Df, Brazil

Responsible for:- Operating in the North and Midwest regions of Brazil;- Commercial scope, parts sales, service quality (NPS and Customer Success), standards, financial analysis, and training;- Contacting the dealer network and conveying relevant information about after-sales business, supporting Sell-out and Sell-in processes;Key Achievements: Recognized as the number 1 after-sales consultant in the position ranking in 2019.

Curitiba, Paraná, Brazil

Responsible for:- Representing the Quality department in projects for the construction of a new foundry factory;- Participating in projects implementing a new assembly line, two machining lines, and the construction of an aluminum foundry factory, validating new products and processes through a fully cross-functional environment;- Ensuring compliance with the requirements of each project milestone;- Contacting project stakeholders;Key Achievements: Pioneered and developed the parts traceability project from zero.

Curitiba, Paraná, Brazil

- Responsible for managing the quality relationship and inspection of CKD suppliers for the engine factory, defining containment actions and action plans in case of non-conformities.- Responsible for piloting indicators and operations of deviation, blocking and sorting of parts.

Master Of Business Administration - Mba, Executive Mba In Management With Emphasis In Marketing

Language, Francês

Bacharelado, Production Engineering