Owner/Investor Relationship:Recipient of the Prestigious 2018 GM of The Year Award surpassing over 80 hotels in contention across the country. Awarded 2014 & 2015 General Manager of the Year Award. 2015 Starwood Hotels & Resorts Select Brand GM of the Year Nominee. .Guest Satisfaction:From 2019-2020 moved The Sheraton Lincoln Harbor Guest Satisfaction scores from #170 globally to #66, to #43 in the U.S. YTD 2020, and #11 Nationally as of October 2020 within the full service Sheraton Brand. The Sheraton Lincoln Harbor ranked #1 on our Trip Advisor compset. Moved guest satisfactions scores from the bottom percentile to #2 in the country as of January 2016 for the Aloft BrandSales & Marketing:Deployed strategy to deliver predictive occupancy by targeting key market segmentations. Improved and maintained STAR report top ranking even though hotel inventory and new builds continue to flourish within walking distance of the hotel.Accounting & Finance:Possess strong financial and operational acumen in implementing comprehensive methodologies to improve overall business performance metrics, profitability, cost containment and accountability across all departments.Employee Relations:A successfully Executive who enjoys creating amazing employee relations by having an “Open Door Policy” in building long-term employee loyalty, ranked as one of the top employee satisfaction hotels within this 60+ hotel group.