Jean Prisco Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

São Paulo, Brasil

Desenvolvimento de plano de tecnologia para estudos de negócios nos segmentos de rodovias, mobilidade urbana e aeroportos com foco em competitividade.- Analise e estudo do escopo de tecnologia relacionado a implantação e operação de ativos.- Estudo de processos de licitação para concessões nos segmentos de rodovias, mobilidade e aeroportos.- Definição da estratégia de tecnologia para implantação e operação de negócios (CAPEX, OPEX, FTEs e serviços).- Analise de riscos e oportunidades para os negócios com foco em tecnologia.

São Paulo, Brasil

Responsável pela estruturação da gestao de tecnologia, entendimento do escopo de acordo com as obrigações do contrato e acordo de acionistas. Definição do escopo de atuação e estratégia bem como definição da equipe e fornecedores parceiros para implantação e sustentação de soluções de tecnologia nas áreas de sistemas, infraestrutura de TI e arquitetura. Reporte à Diretoria de administração e finanças.

Jundiaí, São Paulo, Brasil

In charge of team management, implementing and supporting technology solutions in the systems, IT infrastructure, architecture, support center, monitoring, IT governance, PMO, and investment management areas, as well as the Lean and Agile Center of Excellence. Leadership of a team of ten direct and 460 indirect people, in addition to outsourced employees. Reported to the LATAM IT Senior Management.• Managed CAPEX and OPEX technology across all 40 BUs of the CCR Group in Brazil and Latin America.• Led projects totaling around 560MM and handled over 16,000 tickets per month as support between infrastructure and systems, involving over 160 systems.• Enhanced team seniority, fostering closer alignment with the business, reorganized customer service teams, and promoted the dissemination of the agile mindset throughout the organization. Promoted engagement between employees and customers, contributing to the resumption of investments in technology.

Jundiaí, São Paulo, Brasil

In charge of technology operations, information security, and shared services, including controlling, finance, people management, fleets, services and legal areas. Leadership of a team of eight direct and around 700 indirect people in Brazil, Ecuador, Costa Rica, the Caribbean, and the United States. Reported to the Executive Director.• Transformed the operating model by implementing KPIs, enhancing service and satisfaction, and surpassing established goals. Averaging 26,000 monthly service tickets and attaining an NPS level of excellence, with over 28% adherence in surveys.

Jundiaí, São Paulo, Brasil

In charge of technology operations and maintenance engineering, PMO, planning and control, new business studies, information security, and technology solutions, including systems projects, IT infrastructure and architecture, automation, and energy solutions.• Managed CAPEX above 190MM and OPEX above 100MM in BU technologies.

Jundiaí, São Paulo, Brasil

In charge of the Solutions Project team across all system verticals, working with hybrid, traditional Waterfall, and Agile methodologies.• Implemented the Lean and Agile Methodology, including dissemination and training in agile culture, training over 300 employees, and implementing solutions for RPA, data and analytics, applications, and bots.• Oversaw the implementation of SAP Quiport ERP in Ecuador, including the deployment of SAP solutions, a maintenance portal, and a service desk at Mariscal Sucre Airport.

Jundiaí, São Paulo, Brasil

In charge of IT management of BUs, CAPEX and OPEX, demand management, project monitoring, quality assurance of services in technology operations, and management of local teams in each BU. Reported to the Board of Business Divisions in Brazil and abroad.• Established a robust Customer Services model with increased representation of team members within the business units' strategy.• Implemented SAP ERP for Juan Santamaria Airport (Aeris - Costa Rica).

Jundiaí, São Paulo, Brasil

In charge of restructuring the project office, defining processes, rituals, artifacts, indicators, and reports, as well as managing strategic projects.• Assessed, conducted due diligence, and implemented solutions for airport services (on-site) at Total Airport Services (USA).• Conducted the Sinergizar Project, searching for and implementing synergies and process optimization between the CCR Group's ViaQuatro-SP and MetroBahia-BA mobility units.• Implemented the CCR Management model, SAP ERP, and satellite systems for the airport during the Curaçao Airport Projects.

Jundiaí, São Paulo, Brasil

In charge of the SSC IT Management in the scope of systems, IT infrastructure, energy, air conditioning, and automation.

Jundiaí, São Paulo, Brasil

• Analyzed processes and proposed an Oracle JDE ERP solution for Quiport during the Oracle Quiport ERP implementation (Quito Airport) project, followed by involvement in project management.• Integrated the new concession for the SPVias Integration Project, implementing SAP ERP and satellite systems.• Implemented SAP and tax solutions for asset management during the ViaQuatro Asset Management project.• Executed the systemic implementation of international accounting standards for the CCR Group's corporate accounting as part of the IFRS Project.• Implemented the SAP ECC6 ERP across all CCR Group companies in the Ápice Project (2007).

Campinas, São Paulo, Brazil

Business intelligence analyst, developing DBA role in projects implementation and customer support

São Paulo, Brazil

• Developed BI solutions using Microsoft and Cognos tools for clients such as Mapfre (Insurance Company), Klubber (Lubricants Industry), Exel and DHL (Logistics and Storage), Boehringer Ingelheim (Pharmaceutical Industry), Lord LA (Chemical Industry/Adhesives), General Mills (Food Industry), and M. Chandon (Beverage Industry/Import).

Technical Support Analyst

Vinhedo, São Paulo, Brasil

Technical Support Analyst

Mba, Mba Executive International

Activities and Societies: Business Leadership Seminar - Leading Change in Turbulent Times

Mba, Ti Aplicada À Gestão Estratégica Dos Negócios

Analista De Sistemas, Sistemas; Tecnologia; Analise De Sistemas

Activities and Societies: Análise de sistemasAnálise de sistemas