Mary Jean Sumiran Email and Phone Number
Mary Jean Sumiran is a Service Delivery Lead | SAP Consultant | People Leader at Accenture. She is proficient in English. Colleagues describe her as "Jean is an exceptional leader and mentor. Her passion for excellence and care for her colleagues and team is just remarkable. Jean was my manager at Meta and during our time there, I've seen her skillfully balance competing tasks and managing us, her direct reports, really well. Under her supervision, I felt confident in my role — she has supported my ideas and allowed me to do my best work. She built strong working relationship and communication within the team and no matter how busy her day gets, she'll make time when we reach out to her for guidance on tasks or coaching. I am certain that whatever company she will be a part of, she will continue to drive excellence and zeal in her work." and "It's been several years now since I last worked with Jean but I've known her for at least 15 years now. She was a service leader for one of our service lines when I was the Asia delivery manager. Several things come to mind about Jean 1.) strong leadership 2.) solid subject matter / technical domain expertise 3.) highly reliable that my mind is at peace when I know that Jean is in charge because she delivers all the time and 4.) team player and collaborative. Any organization would be very lucky to have her on the leadership ranks!"
Accenture
View- Website:
- accenture.com
- Employees:
- 407706
-
Delivery ManagerAccenture Feb 2023 - Present -
Customer Help Operations LeadMeta Jan 2022 - Dec 2022Philippines -
Head Of Business IntelligenceConcepcion Industrial Corporation Dec 2018 - Dec 2021Ncr - National Capital Region, Philippines -
Manager For Professional ServicesOpentext Mar 2015 - Nov 2018Makati, Philippines* Managed a team of 30 technical | business analysts that create mapping specifications for client's EDI requirements. * Performed operations management and ensured team goals are met* Focused on resource management and talent/employee development * Participated in various employee engagement initiatives such as Employee Training & Development, Talent Recruitment, and other company events. -
Service Delivery ManagerHewlett-Packard Sep 2010 - Mar 2015Philippines* Ensured performance goals are met for all in scope services. * Acted as the over-all escalation point ensuring client escalations are managed and addressed* Owned customer operational relationship and ensured excellent customer satisfaction* Expanded scope of leadership from Asia region to Global Core Manufacturing services and drove process improvements. -
Sap Operations Team LeadHewlett Packard Enterprise Aug 2009 - Sep 2010Philippines* Supervised Level 2 SAP support staff.* Managed the flow of daily activities to ensure all areas are covered and work is distributed appropriately (included Incident Management and Problem Management)* Developed and trained operations staff to be more effective in providing SAP support to customers. -
Sap Support SpecialistHewlett Packard Enterprise Jul 2007 - Aug 2009Philippines* Resolved application incidents and fulfilled service requests* Resolved problem records to identify permanent solutions to recurring incidents* Executed change management and ensured all change implementations would not cause negative impact.
Mary Jean Sumiran Education Details
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Cum Laude
Frequently Asked Questions about Mary Jean Sumiran
What company does Mary Jean Sumiran work for?
Mary Jean Sumiran works for Accenture
What is Mary Jean Sumiran's role at the current company?
Mary Jean Sumiran's current role is Service Delivery Lead | SAP Consultant | People Leader.
What schools did Mary Jean Sumiran attend?
Mary Jean Sumiran attended University Of The Philippines.
Who are Mary Jean Sumiran's colleagues?
Mary Jean Sumiran's colleagues are Beverly Rodenas, Navpreet Kaur, Mary Antony, Alveera Asmaan, Akrity Karan, Agnigundala Asha, Aditya Kumar.
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