Mary Jean Sumiran

Mary Jean Sumiran Email and Phone Number

Service Delivery Lead | SAP Consultant | People Leader @ Accenture
dublin, dublin, ireland
Mary Jean Sumiran's Location
Calabarzon, Philippines, Philippines
About Mary Jean Sumiran

Mary Jean Sumiran is a Service Delivery Lead | SAP Consultant | People Leader at Accenture. She is proficient in English. Colleagues describe her as "Jean is an exceptional leader and mentor. Her passion for excellence and care for her colleagues and team is just remarkable. Jean was my manager at Meta and during our time there, I've seen her skillfully balance competing tasks and managing us, her direct reports, really well. Under her supervision, I felt confident in my role — she has supported my ideas and allowed me to do my best work. She built strong working relationship and communication within the team and no matter how busy her day gets, she'll make time when we reach out to her for guidance on tasks or coaching. I am certain that whatever company she will be a part of, she will continue to drive excellence and zeal in her work." and "It's been several years now since I last worked with Jean but I've known her for at least 15 years now. She was a service leader for one of our service lines when I was the Asia delivery manager. Several things come to mind about Jean 1.) strong leadership 2.) solid subject matter / technical domain expertise 3.) highly reliable that my mind is at peace when I know that Jean is in charge because she delivers all the time and 4.) team player and collaborative. Any organization would be very lucky to have her on the leadership ranks!"

Mary Jean Sumiran's Current Company Details
Accenture

Accenture

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Service Delivery Lead | SAP Consultant | People Leader
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Mary Jean Sumiran Work Experience Details
  • Accenture
    Delivery Manager
    Accenture Feb 2023 - Present
  • Meta
    Customer Help Operations Lead
    Meta Jan 2022 - Dec 2022
    Philippines
  • Concepcion Industrial Corporation
    Head Of Business Intelligence
    Concepcion Industrial Corporation Dec 2018 - Dec 2021
    Ncr - National Capital Region, Philippines
  • Opentext
    Manager For Professional Services
    Opentext Mar 2015 - Nov 2018
    Makati, Philippines
    * Managed a team of 30 technical | business analysts that create mapping specifications for client's EDI requirements. * Performed operations management and ensured team goals are met* Focused on resource management and talent/employee development * Participated in various employee engagement initiatives such as Employee Training & Development, Talent Recruitment, and other company events.
  • Hewlett-Packard
    Service Delivery Manager
    Hewlett-Packard Sep 2010 - Mar 2015
    Philippines
    * Ensured performance goals are met for all in scope services. * Acted as the over-all escalation point ensuring client escalations are managed and addressed* Owned customer operational relationship and ensured excellent customer satisfaction* Expanded scope of leadership from Asia region to Global Core Manufacturing services and drove process improvements.
  • Hewlett Packard Enterprise
    Sap Operations Team Lead
    Hewlett Packard Enterprise Aug 2009 - Sep 2010
    Philippines
    * Supervised Level 2 SAP support staff.* Managed the flow of daily activities to ensure all areas are covered and work is distributed appropriately (included Incident Management and Problem Management)* Developed and trained operations staff to be more effective in providing SAP support to customers.
  • Hewlett Packard Enterprise
    Sap Support Specialist
    Hewlett Packard Enterprise Jul 2007 - Aug 2009
    Philippines
    * Resolved application incidents and fulfilled service requests* Resolved problem records to identify permanent solutions to recurring incidents* Executed change management and ensured all change implementations would not cause negative impact.

Mary Jean Sumiran Education Details

Frequently Asked Questions about Mary Jean Sumiran

What company does Mary Jean Sumiran work for?

Mary Jean Sumiran works for Accenture

What is Mary Jean Sumiran's role at the current company?

Mary Jean Sumiran's current role is Service Delivery Lead | SAP Consultant | People Leader.

What schools did Mary Jean Sumiran attend?

Mary Jean Sumiran attended University Of The Philippines.

Who are Mary Jean Sumiran's colleagues?

Mary Jean Sumiran's colleagues are Beverly Rodenas, Navpreet Kaur, Mary Antony, Alveera Asmaan, Akrity Karan, Agnigundala Asha, Aditya Kumar.

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