Jean Thibault, Cpc Email and Phone Number
Jean Thibault, Cpc work email
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Jean Thibault, Cpc personal email
Finding the best ways to manage your financial and business operations can be difficult. But with an innovative, results-driven professional with talent for maximizing quality of service to advance customer experience, I can optimize your organization to exceed operational goals.Offering demonstrated success analyzing and improving workflow, enhancing patient experience, and providing strategic leadership and staff oversight, I leverage the organization mission to promote continuous quality improvement. I lead with compassion and patient advocacy. My background spans a range of roles from healthcare operations and revenue cycle management to patient services. With a fresh and patient-centered approach, I bring a proven track record of exceeding standards of service, collaborating with multidisciplinary teams, and engaging in strategic planning and problem resolution. My reputation is built on effectively streamlining AR, ensuring patient satisfaction, and achieving goals and outcomes.As I continue my career, I am looking to combine my extensive experience in revenue cycle management and business operations with a company in the healthcare industry seeking a Senior Revenue Cycle Leader. I am enthusiastic about ensuring accuracy with my meticulous attention to detail and bolstering revenue with creative solutions.
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Revenue Cycle ConsultantResults Rcm And ConsultingOcala, Fl, Us
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Senior Director Of Healthcare OperationsWaianae Coast Comprehensive Health Center May 2021 - PresentHawaii, United StatesDrive operational strategy, vision, and implementation for nine Primary Care clinics, a Call Center, and five departments (Patient Financial Services, Coding and Billing, Training, Referrals, and Medical Reception) while overseeing Revenue Cycle Management. Control business initiatives, growth and development, and productivity optimization. Deliver innovative leadership for six-member team (and 225 indirect reports) in planning, organizing, and directing all aspects of resource utilization, financial stability, and maximizing performance.Selected Accomplishments:* Introduced multiple process improvements, decreasing AR days by 23, reducing no-show rate by 6%, and slashing payer denials while increasing electronic patient payments.* Reimagined departmental structure, streamlining workflow, enhancing technology, and generating a cost savings equal to 30 positions.* Spearheaded fresh electronic registration process, cutting demographic and insurance errors.
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Director Of Revenue Cycle ManagementWaianae Coast Comprehensive Health Center Jan 2016 - May 2021Waianae, Hawaii, United StatesAggressively recruited to evaluate and identify ineffective workflow processes and implement solutions to improve productivity and personnel performance. Prepared departmental budgets by analyzing historical data, projected spending, and actualized costs. Performed billing, collection, and reporting functions. Defined and documented office procedures, using updated standard operating procedures to provide thorough and comprehensive training for all revenue cycle staff. Led employee performance reviews and discussed improvement strategies with each team member. Analyzed daily reports to assess performance and make initiative-taking adjustments. Reviewed performance reports and used data to develop continuous improvement initiatives.• Created and managed electronic customer records, encompassing data entry and administrative functions related to the revenue cycle.• Headed the reinvention of various departments to maximize productivity.• Optimized the practice management system to improve day-to-day workflow while decreasing accounts receivables.• Increased overall team efficiency and productivity by 30%.• Executed training initiative for new staff while improving existing staff’s skills and developing leaders from within.
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Director Of Patient ServicesCommunity Health Center Of Burlington Nov 2013 - Jan 2016Burlington, VtSupervised administrative staff of 40+ including Patient Account Representatives and Medical Receptionists and Medical Records, Scheduling, and Credentialing departments, delivering consistent coaching, and mentoring to improve job efficiency. Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.• Implemented a new-hire training program to further develop skills and initiate discussions on task prioritization.• Chosen by senior leadership to serve as the HIPAA Privacy Officer.• Added more than $4M in revenue between 2015 and 2016.
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Patient Services Lead / Patient Access Manager / Asociate Director Of Patient ServicesCommunity Health Center Of Burlington May 1995 - Oct 2013Burlington, Vermont, United StatesHeld positions of Patient Service Lead, Billing Coordinator, Patient Access Manager, and Associate Director of Patient Services from May 1995 through October 2013.
Jean Thibault, Cpc Skills
Jean Thibault, Cpc Education Details
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Healthcare Management -
Instructional Management -
Business Administration Healthcare Management
Frequently Asked Questions about Jean Thibault, Cpc
What company does Jean Thibault, Cpc work for?
Jean Thibault, Cpc works for Results Rcm And Consulting
What is Jean Thibault, Cpc's role at the current company?
Jean Thibault, Cpc's current role is Revenue Cycle Consultant.
What is Jean Thibault, Cpc's email address?
Jean Thibault, Cpc's email address is jt****@****hcb.org
What schools did Jean Thibault, Cpc attend?
Jean Thibault, Cpc attended Western Governors University, Leeward Community College, Western Governors University.
What skills is Jean Thibault, Cpc known for?
Jean Thibault, Cpc has skills like Healthcare, Healthcare Information Technology, Hospitals, Emr, Ehr, Medical Terminology, Cpr Certified, Nonprofits.
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