Jean Arnold Email & Phone Number

Arlington, Virginia, United States

Temporary assignment scanning unclassified documents for the Department of State. Team participation and collaboration in nuances of document naming conventions and descriptive abbreviations that would facilitate rapid search and retrieval of historical documents in the agency's archive. Exceptional teamwork that completed the task in 30% of the projected time requirement.

Mclean, Virginia, United States

With minimal guidance and oversight, cultivated relationships across MITRE and established protocol and systems for quickly and easily scheduling, organizing, and coordinating lab tours where no formal system had existed. Programmatically showcased robust research and development where employees and visiting academics, sponsors, and global leaders could witness innovation and engage in creative dialogue with leading engineers and scientists.* Learning and applying SharePoint OL, created and maintained an internal website of introductory information, videos, video tours, and presentations about MITRE’s labs.* Point of contact for both internal and external entities seeking tours and information about MITRE’s non-classified labs.* Fostered a community of lab points-of-contact and managers across MITRE, willing to open their labs to illustrate capabilities, research, and development to a broad demographic of visitors.* Collected and analyzed data using the depth of Excel to quantify the success of this new system of conducting lab tours. * Collaborated with lab tour coordinators throughout MITRE to centralize point-of-contact, lab data, and analytics.* Ensured that lab tours were conducted with speed and efficiency while offering in-depth information, respectful of security policies and procedures.

Mclean, Virginia, United States

Provided technical, professional, and administrative workflow support for the Chief Engineer of Center Operations, working on behalf of the Senior Vice President of Programs and Technology. Workflow included numerous, concurrent projects intended to improve company cultural norms and processes related to managing and developing intellectual resources by fostering immerging internal and external partnerships.* Assisted the Chief Engineer of Center Operations with analyzing project performance data using Excel spreadsheets and updating performance dashboards with the data.* Liaised with leadership of partnership companies, such as Microsoft, IBM, and Google X, using astute verbal communication skills that ensured positive, effective, and successful first meetings.* Performed daily calendar review for the Chief Engineer, Operations with short- and long-term goals in mind, facilitating an efficient workday with productivity toward multiple goals, and follow-through that guaranteed results.* Joined the CAASD production team of Technical & Professional Activities 2016 to create a similar journal for 2017.

Mclean, Virginia, United States

Assisted the Data Engineering and Biometrics department head, associate department head, and department staff in carrying out day-to-day administrative tasks that empowered the leadership and staff to focus on mission driven projects. * Provided customer service to the Data Engineering and Biometrics department of 40 with a 360-review of customer service described as “Fantastic!” illustrating excellent written and oral communication skills and persistence.* Scheduled impromptu and reoccurring conference meetings of varying size and purpose, employing Outlook, MITRE’s Room Reservation System (RRS), Skype, and Video Teleconferencing (VTC).* Frequently asked to edit and proofread pending technical reports and documents.* Design ads for paper reproduction, the MII Banner (MITRE’s intranet website) and MITRE Announcement and Information Displays (MAID) for the monthly, Data Mining Colloquium Series using GIMP software.* Achieved full-time, permanent employment after a brief period as temporary staff, a rigorous interview process, and a security investigation that garnered a secret clearance.* Volunteered to be an Early Adopter of SharePoint 2013 to assist in rollout of the software upgrade.* Scanned and securely stored all active department paper personnel files and financial documents in electronic format to create a paperless office. * Daily monitor the Time Record System (TRS) to ensure employees’ compliance with timekeeping regulations.

Supported the Quality Control Department for Clark Construction’s Washington Headquarters Services, Base Realignment and Closure (BRAC) 133 building project for the Department of Defense (DoD), budgeted at more than seven-hundred million dollars and providing two, seventeen-story towers of 1.6 million square-feet of office space.* Managed the construction preparatory meeting and initial inspection calendar for each definable feature of work, ensuring timely meetings and a relevant pool of attendees from a vast population of project participants. * Tracked and advised the quality control department head about deadlines and timeliness of preparatory meetings and initial inspections of features of work to remain compliant with the government contract.* In this 18-month long temporary assignment, quickly became adept with the jargon of the commercial construction industry and recording meeting notes in ConstructWare.* Awarded an 8.8 percent salary increase for swiftly adapting to an unknown work environment and performing exceptional, outstanding work.

Coordinated, tracked and provided quality control for all aspects of production of print products for the Washington National Cathedral (WNC) museum store to include the visitor’s 144-page general guidebook, booklets for Cathedral produced music CDs and the museum store 52-page, direct-mail product catalog in a fast-paced, deadline-driven work environment.* Assumed increased responsibility on the departure of the merchandising manager to insure completion of print productsessential to maintain sales projections.* Solicited and evaluated the writers, editors, photographers, graphic designers and printers for print products.* Coordinated and assisted in photo shoots for the catalog and e-commerce.* Solicited and analyzed bid proposals for book and catalog printing and negotiated cost to meet budget demands.* Customized boilerplate contracts for contracted members of the creative team to include copyright issues.* Wrote and edited product copy for print and e-commerce.* Worked with the general merchandizing manager to research, select, scan and edit historic images for a postcard bookthat complemented the WNC centennial celebration exhibition.* Managed image resources for use in publications, product development and e-commerce.* Selected to participate on the Integrated Communications Task Force whose objective was to consolidate communications efforts and improve the “voice” and brand of WNC.

Mma, Music (Flute)

Bme, Music Education

Activities and Societies: Sigma Alpha Iota Various performing ensemblesDegree conferred with honors.

Aas, Digital Communication Design

Degree conferred with honors. Photography and graphic design awarded display in the students' juried annual exhibition.