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Transitioning military veteran. Cybersecurity and IT professional with strong analytical and critical thinking skills. Information Technology services delivery manager with over 25 years of demonstrated results supporting organizations of various sizes. Adept at planning and executing organization’s goals.

Provided leadership, strategic planning and oversight of five data centers which include teams for systems administrators, help desk support, network management in support of aviation organizations across three states. Served as principal advisor to senior executives in all aspects of information technology services delivery which enabled 24 hours, 7 days maintenance cycle of aircraft, procurement and delivery of aviation supplies. Briefed senior executives weekly on status of IT systems that are supporting business functions.• Oversaw ~$17.5 million in IT equipment and software portfolio• Provided leadership and guidance to ~116 information technology personnel • Coordinated with organizations’ Information System Security Manager (ISSM) and other cybersecurity personnel to ensure all applicable applications, servers, desktop computers, and networks meets Department of Defense’s systems security requirements, and IT industry’s best practices• Served as the project lead who successfully enabled a locally developed application to obtain the status of Marine Corps Certified Applications or Authority to Operate (ATO) per DoD instructions 8510.01. The certified application significantly sped up and enhanced expenditures’ accounting for a budget which exceeds 350 million dollars• Revitalized the IT Departments’ annual inspection program and technical assistance visits to ensure compliance to IT policies. Conducted IT functional inspections or assistance visits at 28 units yearly

Served as the principal IT services delivery manager for an organization of over ~1000 customers. Supervised ~20 information technology technicians to provide help desk support, server administration and network management.• Submitted Requests for Modifications (RFM) to Marine Corps Enterprise Network authorities to effect changes to the network in accordance with configuration management policies• Researched and procured 48 multifunction devices printers for the organization in coordination with the Defense Logistics Agency which resulted in ~46% annual savings in printer procurement and operating costs • Conducted data calls to support various stakeholders to develop requirements, standards, design thinking, and effect improvements in new IT systems• Coordinated the integration of new software into existing IT systems with minimal servers down time • Coordinated the installation of new server to support depot level aircraft maintenance for seven organizations• Managed 600 plus employees’ permissions to IT network resources via Microsoft Active Directory. Maintains departments integrities when accessing IT resources and the principle of least privilege.

Led, researched, and coordinated command and control support for the Marine Corps aviation department as a liaison at the Command, Control, Communications & Computers (C4) department. Ensured adequate number of computers were budgeted for and allocated to three newly established F-35 units to match new operational requirements. Collaborated with the Marine Corps Network Efficiency Lab (MCNEL) to conduct two bandwidth utilization analyses of the F-35’s Autonomic Logistic Information System (ALIS) to assess ALIS’ impact on the Marine Corps Enterprise Network (MCEN).• Coordinated with Navy and Marine Corps personnel for the eradication of hundreds of outdated Windows Server 2003 servers from the Marine Corps Enterprise Network (MCEN) which serves ~184,758 people worldwide• Contributed to the development and execution of a reliable and repeatable automated software delivery process for upgrading Optimized Organizational Maintenance Activity (OOMA) client software on ~3,900 desktops on the MCEN• Contributed to a Wi-Fi pilot program and subsequent implementation of enterprise Wi-Fi capabilities on the MCEN at 30 plus airplane hangars. This effort improved maintenance efficiencies by bringing data entry and management planeside to the point of maintenance activities, thus facilitated instant aircraft status updates• Advocated for the U.S. Marine Corps’ Aviation Department’s IT and command & control requirements by briefing C4 executives on aviation’ communication requirements weekly or as needed

Served as the principal IT services delivery manager for an organization of over ~1000 customers in Asia. Supervised ~20 information technology technicians which provided help desk support, server administration and network management to customers who operated 24 hours, 7 days a week. Prepared organization and received a grade of mission capable for the 2014 Cyber Command Readiness Inspection (CCRI).• Oversaw the preparation and execution of a difficult organization relocation from one part of the base to another part with minimal disruption to IT services which support 24/7 aviation logistics operations• Ensured servers, applications and network switches received timely patches and updates to maintain proper cybersecurity posture and defense in depth for all network nodes • Served as the property custodian for multimillion dollars enterprise IT hardware and software, over 360 computers and printers valuing over $469,644 • Coordinated network cables installation for Non-classified Internet Protocol Router Network and Secret Internet Protocol Router Network • Coordinated the preparation of client workstations with specified settings and software loads to meet unit’s exercises requirements • Managed the transition of existing servers to new hardware and operating systems like Red Hat Enterprise Linux, VMWARE to bring the system into full compliance with all relevant U.S. Government regulations and policies • Maintained effective 24/7 IT operations for the organization with less-than-optimal staffing due to recurring personnel rotation. Servers averaged 99% uptime and availability to clients.

Managed an IT work force in support of 700 plus users which responsibilities that includes:IT Help Desk SupportWindows Server Management [High Availlability]Linux Server Managment [High Availlability]Computer Data backup Network Management