Jean Callum

Jean Callum Email and Phone Number

CIO 1-2025 to present; COO 9-2020 to 1-2025 @ Packard Health
Ann Arbor, MI, US
Jean Callum's Location
Ann Arbor, Michigan, United States, United States
About Jean Callum

Quality driven leader with extensive healthcare operations and IT background. Experience in both hospital and physician practice organizations. Excellent project management, planning, human resources management, and financial management skills.Specialties: Healthcare Operations, FQHC Operations, Physician Practice Management, Information Technology, Electronic Medical Record/PM Implementation and Optimization, Radiology and RIS/PACS, Epic Certification, detailed knowledge of eClinical Works.

Jean Callum's Current Company Details
Packard Health

Packard Health

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CIO 1-2025 to present; COO 9-2020 to 1-2025
Ann Arbor, MI, US
Employees:
84
Jean Callum Work Experience Details
  • Packard Health
    Cio 1-2025 To Present; Coo 9-2020 To 1-2025
    Packard Health
    Ann Arbor, Mi, Us
  • Packard Health
    Coo
    Packard Health Jun 2019 - Present
    Us
    Chief Operating Officer at multi-site Federally Qualified Health Center since October 2020; Responsible for medical practices, pharmacy start up, IT and telecomm services. Project Management role from June 2019 to October 2020.
  • Outer Cape Health Services
    Coo
    Outer Cape Health Services Oct 2017 - May 2019
    Harwich Port, Massachusetts, Us
    Responsibility for Health Centers, Pharmacy, Radiology, Dental, and Behavioral Health operations as well as Information Technology and Business Intelligence services in multi-location Federally Qualified Health Center.
  • Outer Cape Health Services
    Cio
    Outer Cape Health Services Oct 2011 - Oct 2017
    Harwich Port, Massachusetts, Us
    Leadership position for Information Technology and Radiology in multi-site Federally Qualified Health Center serving the communities of outer Cape Cod. On-going upgrades and enhancements to eClinical Works EMR/practice management software to maintain certified version, improve productivity, and achieved Meaningful Use payment. Project management for Infinitt RIS/PACS expansion for additional modalities and Dentrix/Dexis dental software for new dental office, including integration with eClinical Works and McKesson. Installed new Avaya VoIP phone system, and instituted on-going improvements to information technology infrastructure of organization. Previous position included responsibility for day to day operations of clinical practice site as the Provincetown Health Center Director.
  • Physician Practice Partners (Riverbend Medical Group)
    Sr. Vp, It
    Physician Practice Partners (Riverbend Medical Group) Nov 2007 - Oct 2011
    Leadership position in medical services organization that provided information technology and other medical practice support services to physician groups. Responsible for Epic's software suite, supporting Cadence, Resolute and EpicCare for RiverBend Medical Group and several smaller affiliate groups. Implemented Epic's MyChart, Epic’s RIS module Radiant, Epic’s Reporting Workbench, e-prescribing interfaces, Audiocare (automated appointment reminders), Learning Management system for e-learning, and Healthwise Patient Instructions. Achieved Meaningful Use payment. Created IT infrastructure that allowed organization to better support the business, to provide needed quality reporting and pay for performance revenue, and to become a Level 3 Patient Centered Medical Home.
  • Riverbend Medical Group
    Vp, Operations
    Riverbend Medical Group Jan 2000 - Nov 2007
    Chicopee, Ma, Us
    Leadership position in large multispecialty physician group practice with over 400,000 annual patient visits; practice had more than 100 physicians and mid-level providers and full complement of ancillary and support services. Project Manager for implementation of practice-wide Epic's electronic medical record software including implementation of dictation and lab interfaces as part of this project. Operational and financial accountability for four practice locations with support staff of over 270 FTEs and expense base of approximately $50,000,000.
  • Riverbend Medical Group
    Director, Information Systems And Decision Support
    Riverbend Medical Group 1999 - 2000
    Chicopee, Ma, Us
    Responsible for coordinating all information technology projects including major software and hardware installations/conversions, upgrades, and enhancements. Primary contact for our Application Service Provider (ASP).
  • Riverbend Medical Group
    Practice Manager, Adult Medicine
    Riverbend Medical Group 1997 - 1999
    Chicopee, Ma, Us
    Played major role in completing transition to private physician practice. Significant involvement in acquisition planning and implementation.
  • Munson Medical Center
    Director, Oncology Services
    Munson Medical Center 1992 - 1995
    Traverse City, Mi, Us
    Administrative, marketing, and strategic planning responsibility for all cancer related services within a regional health system in northern Michigan. Departments included inpatient oncology, outpatient chemotherapy, radiation therapy, cancer research (grant funded), and cancer registry.
  • Eastern Maine Medical Center
    Administrator, Ambulatory Services
    Eastern Maine Medical Center 1987 - 1992
    Bangor, Me, Us
    Administrative responsibility for a variety of outpatient services in a 425 bed regional referral center. Departments included emergency and urgent care, outpatient medical oncology, dialysis, vascular lab, endoscopy, outpatient ophthalmology, radiation therapy, inpatient oncology and on an interim basis, outpatient surgery.
  • Trinity Health (Hq Michigan)
    Assistant To The Vice President
    Trinity Health (Hq Michigan) 1984 - 1987
    Livonia, Mi, Us
    Staff role supporting senior management of large Ann Arbor MI area Hospital.

Jean Callum Skills

Healthcare Information Technology Ehr Healthcare Hospitals Ambulatory Management Project Management Epic Systems Strategic Planning Software Implementation Healthcare Information Technology

Jean Callum Education Details

  • University Of Michigan
    University Of Michigan
    Healthcare Administration
  • Northwestern University
    Northwestern University
    Communications
  • Interlochen Center For The Arts
    Interlochen Center For The Arts
    Music

Frequently Asked Questions about Jean Callum

What company does Jean Callum work for?

Jean Callum works for Packard Health

What is Jean Callum's role at the current company?

Jean Callum's current role is CIO 1-2025 to present; COO 9-2020 to 1-2025.

What is Jean Callum's email address?

Jean Callum's email address is jc****@****ape.org

What is Jean Callum's direct phone number?

Jean Callum's direct phone number is +150890*****

What schools did Jean Callum attend?

Jean Callum attended University Of Michigan, Northwestern University, Interlochen Center For The Arts.

What skills is Jean Callum known for?

Jean Callum has skills like Healthcare Information Technology, Ehr, Healthcare, Hospitals, Ambulatory, Management, Project Management, Epic Systems, Strategic Planning, Software Implementation, Healthcare Information Technology.

Who are Jean Callum's colleagues?

Jean Callum's colleagues are Elizabeth Lundy, Alyssa Pociask, Jacob Williams, Chris Colver, Ashley Overkleeft, Sarah Reits, Cynthia Freter.

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