Jean Callum Email and Phone Number
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Quality driven leader with extensive healthcare operations and IT background. Experience in both hospital and physician practice organizations. Excellent project management, planning, human resources management, and financial management skills.Specialties: Healthcare Operations, FQHC Operations, Physician Practice Management, Information Technology, Electronic Medical Record/PM Implementation and Optimization, Radiology and RIS/PACS, Epic Certification, detailed knowledge of eClinical Works.
Packard Health
View- Website:
- packardhealth.org
- Employees:
- 84
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Cio 1-2025 To Present; Coo 9-2020 To 1-2025Packard HealthAnn Arbor, Mi, Us -
CooPackard Health Jun 2019 - PresentUsChief Operating Officer at multi-site Federally Qualified Health Center since October 2020; Responsible for medical practices, pharmacy start up, IT and telecomm services. Project Management role from June 2019 to October 2020. -
CooOuter Cape Health Services Oct 2017 - May 2019Harwich Port, Massachusetts, UsResponsibility for Health Centers, Pharmacy, Radiology, Dental, and Behavioral Health operations as well as Information Technology and Business Intelligence services in multi-location Federally Qualified Health Center. -
CioOuter Cape Health Services Oct 2011 - Oct 2017Harwich Port, Massachusetts, UsLeadership position for Information Technology and Radiology in multi-site Federally Qualified Health Center serving the communities of outer Cape Cod. On-going upgrades and enhancements to eClinical Works EMR/practice management software to maintain certified version, improve productivity, and achieved Meaningful Use payment. Project management for Infinitt RIS/PACS expansion for additional modalities and Dentrix/Dexis dental software for new dental office, including integration with eClinical Works and McKesson. Installed new Avaya VoIP phone system, and instituted on-going improvements to information technology infrastructure of organization. Previous position included responsibility for day to day operations of clinical practice site as the Provincetown Health Center Director. -
Sr. Vp, ItPhysician Practice Partners (Riverbend Medical Group) Nov 2007 - Oct 2011Leadership position in medical services organization that provided information technology and other medical practice support services to physician groups. Responsible for Epic's software suite, supporting Cadence, Resolute and EpicCare for RiverBend Medical Group and several smaller affiliate groups. Implemented Epic's MyChart, Epic’s RIS module Radiant, Epic’s Reporting Workbench, e-prescribing interfaces, Audiocare (automated appointment reminders), Learning Management system for e-learning, and Healthwise Patient Instructions. Achieved Meaningful Use payment. Created IT infrastructure that allowed organization to better support the business, to provide needed quality reporting and pay for performance revenue, and to become a Level 3 Patient Centered Medical Home.
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Vp, OperationsRiverbend Medical Group Jan 2000 - Nov 2007Chicopee, Ma, UsLeadership position in large multispecialty physician group practice with over 400,000 annual patient visits; practice had more than 100 physicians and mid-level providers and full complement of ancillary and support services. Project Manager for implementation of practice-wide Epic's electronic medical record software including implementation of dictation and lab interfaces as part of this project. Operational and financial accountability for four practice locations with support staff of over 270 FTEs and expense base of approximately $50,000,000. -
Director, Information Systems And Decision SupportRiverbend Medical Group 1999 - 2000Chicopee, Ma, UsResponsible for coordinating all information technology projects including major software and hardware installations/conversions, upgrades, and enhancements. Primary contact for our Application Service Provider (ASP). -
Practice Manager, Adult MedicineRiverbend Medical Group 1997 - 1999Chicopee, Ma, UsPlayed major role in completing transition to private physician practice. Significant involvement in acquisition planning and implementation. -
Director, Oncology ServicesMunson Medical Center 1992 - 1995Traverse City, Mi, UsAdministrative, marketing, and strategic planning responsibility for all cancer related services within a regional health system in northern Michigan. Departments included inpatient oncology, outpatient chemotherapy, radiation therapy, cancer research (grant funded), and cancer registry. -
Administrator, Ambulatory ServicesEastern Maine Medical Center 1987 - 1992Bangor, Me, UsAdministrative responsibility for a variety of outpatient services in a 425 bed regional referral center. Departments included emergency and urgent care, outpatient medical oncology, dialysis, vascular lab, endoscopy, outpatient ophthalmology, radiation therapy, inpatient oncology and on an interim basis, outpatient surgery. -
Assistant To The Vice PresidentTrinity Health (Hq Michigan) 1984 - 1987Livonia, Mi, UsStaff role supporting senior management of large Ann Arbor MI area Hospital.
Jean Callum Skills
Jean Callum Education Details
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University Of MichiganHealthcare Administration -
Northwestern UniversityCommunications -
Interlochen Center For The ArtsMusic
Frequently Asked Questions about Jean Callum
What company does Jean Callum work for?
Jean Callum works for Packard Health
What is Jean Callum's role at the current company?
Jean Callum's current role is CIO 1-2025 to present; COO 9-2020 to 1-2025.
What is Jean Callum's email address?
Jean Callum's email address is jc****@****ape.org
What is Jean Callum's direct phone number?
Jean Callum's direct phone number is +150890*****
What schools did Jean Callum attend?
Jean Callum attended University Of Michigan, Northwestern University, Interlochen Center For The Arts.
What skills is Jean Callum known for?
Jean Callum has skills like Healthcare Information Technology, Ehr, Healthcare, Hospitals, Ambulatory, Management, Project Management, Epic Systems, Strategic Planning, Software Implementation, Healthcare Information Technology.
Who are Jean Callum's colleagues?
Jean Callum's colleagues are Elizabeth Lundy, Alyssa Pociask, Jacob Williams, Chris Colver, Ashley Overkleeft, Sarah Reits, Cynthia Freter.
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