Assistant to Real Estate licensed appraiser. In charge of developing written appraisal reports by researching and analyzing property physical characteristics, taxation, financial specifications, zoning legislation, and market/submarket trends.

Data analyst in the real estate appraisal industry. Communication with clients as well as governmental entities to ensure accurate information and timely responses. Providing support to leadership in regard to quality assurance, new hire training and identifying and eliminating barriers to productivity.

Data analyst in the real estate appraisal industry. In charge of conducting research on properties to identify, and report valuable information regarding property characteristics and compliance with regional and local regulations to reach a value conclusion.

In charge of processing high escalation cases for customers in order to improve their experience with the company. To provide corresponding follow up to each request placed on the system. Strategic support to the management team to implement and improve business processes, as well as the preparation of on-boarding training material for all new to company agents.

Managed a variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Answered a wide amount of calls per day by addressing customer inquiries and providing new products.