Jeaneane Brown Email & Phone Number

Charlotte, Nc, Us

My name is Jeaneane, and I'm an independent blogger with a passion for sharing information about work from home job opportunities in customer service, data entry, writing, freelance, and much more. I started working from home over 10 years ago, and I know first-hand just how valuable a work from home job can be. In this blog, I'll share tips on finding legitimate work from home jobs, as well as stories about my own personal experiences with telecommuting. Thanks for visiting!

Designed and implemented content marketing strategies and advertising campaigns for social media platforms, including Facebook, Twitter, and LinkedInCreated and managed content calendars to optimize content production and achieve marketing objectivesMaintained and updated social media profiles, including posting content, responding to comments, and maintaining engagement with followersCreated and maintained customer and buyer personas and used audience targeting tools to create customized marketing campaignsManaged social media and drove engagement by 30% through organic and paid campaigns

Designed and implemented content marketing strategies and advertising campaigns for social media platforms, including Facebook, Twitter, and LinkedInCreated and managed content calendars to optimize content production and achieve marketing objectivesMaintained and updated social media profiles, including posting content, responding to comments, and maintaining engagement with followersCreated and maintained customer and buyer personas and used audience targeting tools to create customized marketing campaignsManaged social media and drove engagement by 30% through organic and paid campaigns

Oversee all aspects of project delivery from preconstruction/design through completion, including managing project budget and schedule, overseeing personnel, and providing quality controlCoordinate communication and schedule activities with architects, engineers, consultants, contractors, and others working on the projectAct as the primary contact between the general contractor, owner, and material suppliersProvide quality assurance/quality control on all work activities and oversee progress to make sure the project is completed on time, within budget, and conforms to owner specificationsResearch and analyze materials and equipment needed for building projectsReview and evaluate bids from contractors, subcontractors, and vendorsManage project costs and budgets by monitoring and analyzing costs, setting goals and objectives, and coordinating expendituresWork with vendors to secure and accept materialsOversee material handling activitiesOversee and coordinate activities of subcontractors and vendorsMade sure subcontractors and vendors adhered to contractual

Prior authorizations were handled, new prescriptions were emailed and faxed, new applications for new patients were added, and insurance and patient information was updated. In addition, I am responsible for ensuring that all prior authorizations have been properly requested and approved, and that all new prescriptions have been accurately entered into the system. I also make sure that all applications for new patients are filled out correctly and filed according to the rules. I am also responsible for making sure that all patient and insurance information is up-to-date and correct by updating it regularly. My goal is to provide exceptional customer service and ensure that all tasks are completed in a timely and efficient manner.

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Washington, District Of Columbia, Us

Portland, Maine, Us

• Answered inbound potential and existing customers call, covering inquiry about a full range of NexRep products and Services• Provided quality customer service, providing requested information, and resolving complaints.• Consistently improved customer satisfaction through the expert resolution of conflicts, issues, and concerns.• Achieved daily goals set as part of a larger effort to drive measurable sales for the company's success.• Developed new prospects through cold calling, networking, and generating referrals• Received a high volume of incoming calls from small business customers and financial institutions.• Assisted customers in purchasing as seen on TV Infomercials Products, and provided upsells and cross-sells

Mountain View, Ca, Us

• Researched various tax issues to ensure compliance with Federal and State revenue agencies.• Ensured clients comply with federal and state tax laws• Responded to internal revenue service, state and local government notices, and document requests• Consulted and provided the necessary information to customers before processing tax forms by fielding incoming calls and also face to face interaction

• Resolved customer concerns and complaints.• Prepared tax documents by assembling and analyzing financial information completing forms• Utilized QuickBooks to record expenses and payroll for business clients• Maintained compliance with tax regulation by researching current regulations

Manage and maintain a wide variety of administrative duties, including answering phones, greeting guests, and responding to emailsDevelop and maintain databases, spreadsheets, and reports -Maintain office equipment and coordinate travelMaintain and update filing systemsTelephone, mail, and transportation servicesManage vendor relationships -Assist with event planning -Provide supervision and support to junior staff

Cupertino, California, Us

Provide appropriate information in response to customer inquiries and assist customers with tier 1 tech support services.• Listen to, and resolve customer issues in a clear, courteous and straightforward manner.• Remain up-to-date on the latest technologies and solutions applicable to company products.• Install the software, modify and repair hardware and resolve technical issues.• Support customers with online billing and account issues, and appropriately document all transactions and pertinent interactions.• Display courtesy and strong interpersonal skills while informing customers about issue resolution progress.

Paris, Île-De-France, Fr

• Built repeat business and customer loyalty by ensuring the highest quality repair status.• Provided appropriate information in response to customer inquiries and assist customers with tier 1 tech support services• Evaluated and responded to incoming sales leads and requests for technical support assistance• Provided accurate and appropriate information in response to customer inquiries• Supported customer with online billing and account issues

• Answered incoming calls on the multi-line phone and responded to public inquiries courteously within my scope of knowledge and authority.• Checked to ensure that appropriate changes were made to resolve the customer's concerns.• Provided customer service support and was their primary escalation point for all customer service• Understood the product line and associated applications follow up on all assigned leads to drive sales opportunities on time.

• Used online file-management system to complete, submit, and correct transcription projects• Experienced with prepared excel worksheets for rating customer service calls.• Concurrently managed multiple transcription projects with strict deadlines• Partnered successfully with transcriptionists and clients to produce exceptional outcomes• Gained expertise in both general and specific areas of audio and video transcription• Worked on deadlines and produces documents quickly and accurately.• Ensured quality of physician's reports on time. Successfully developed formats that resulted in positive outcomes.

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Assisting Low Income Individuals and Families, that receives Government Assistance with a Free Life Line Phone!

• Assisted low-income families that receive government assistance, and LifeLine Phones• Assisted with budget development, monitor outreach program budget, and submit written reports as required.• Leveraged these relationships toward reaching a broader customer base.• Assisted in establishing and maintaining high standards of cleanliness and safety of the facility.• Initiated outreach efforts, primarily by telephone and email, related to targeted populations

Policy Research for the State of South Carolina, provided data entry and customer service by assisting with Surveys for South Carolina Medicaid Recipients.

Paris, Île-De-France, Fr

Assisted Customer with their accounts, took inbound calls, customer service.

Paris, Île-De-France, Fr

• Received numerous customer service awards for critical to quality accuracy, high turnovers, and increased customer renewals• Provided excellent customer service, and used a computer software program to do billing and to enter general information• Handled data entry of customer service information for accuracy and quality control, and provided administrative assistant to colleagues• Answered inquiries, giving instructions, promoting products and services, and solving complaints

Deerfield, Il, Us

• Assisted customers with prescription orders and answered questions about medications.• Entered insurance data, analyzed coverage to establish coverage limits, calculated applicable cost, and copays.• Assisted with prior authorizations and medical overrides on prescriptions.• Registered close-out, marked downs, and promotional display setups, as well as research pricing and inventory.• Provided excellent customer service in all situations to ensure satisfaction and promote repeat business.

Assisted customers with 411 information, Provided Customer Service.

Certificate, Medical Administrative/Executive Assistant And Medical Secretary

Digital Marketing, Digital Marketing

Cerficate, Human Services, General

Career Diploma, Pharmacy Technician/Assistant

Information Technology, Web Master

Associates, Business Administration