Utilize in-depth interviewing techniques to assess and identify employment barriers and appropriate employment goals. Develop individual employment plans with case managed veterans that outline their long and short term goals, establish objectives on how they will overcome identified barriers to employment. Provide group and/or individual career counseling to assist clients in achieving employment goals and to make decisions regarding employment or training opportunities by facilitating classes or providing one on one assistance. Conduct outreach to veteran organizations, community and faith based organizations, one stop partners, homeless shelters, VA medical centers, etc. to find veterans who may be unable to reach their employment goals without intensive services. Provide required case managed services, follow- up and reporting to veterans referred from the Vocational Rehabilitation and Employment (VR&E) program through the Veterans Administration. Complete monthly reports each month to reflect all activities and services provided to active clients in an effort to track program results for the Department of Labor (DOL). Responsible for clerical details to include maintaining documentation, recording notes and researching resources.

Directly supervised nine Soldiers to ensure tasks were completed by verbally communicating and emailing clear directions and followed up on all tasks.Effectively ran day to day personnel management, operations, training, and sustainment functions of the CERFP Decontamination Capability. Maintained accountability for $850K in vital equipment by utilizing extensive Excel worksheets and conducting monthly inventories. Tracked the readiness and availability of 136 Soldiers and reported to higher Command by utilizing Microsoft Excel, Outlook, Word, and PowerPoint.Created and updated all load plans for equipment to be loaded by truck and air using Microsoft Excel.Certified all hazardous materials that were to be air loaded. (Hazardous Declaration (HAZDEC) Certified)Briefed all new incoming Soldiers with a PowerPoint presentation that informed them of the mission and duties.Ensured the health, welfare, and morale of each Soldier by communicating with them on a regular basis via face to face, e-mail, and telephone contact when necessary. Lead and performed decontamination operations to include preventative maintenance on assigned chemical, biological, radiological, and nuclear (CBRN) defense and individual CBRN protective equipment.

Maintained constant coordination with customers and personnel to ensure continuous processing of all transactions by the key systems.Initiated the selection, implementation, and controlling of systems programs; consequently answered computer system messages from military specific computer programs.Proficiently utilized monitoring tools to rapidly identify system problems; isolated and determined the source and nature of the condition; and executed corrective actions to problems.Accessed virtual private network (VPN); performed and evaluated the locked process; replayed key files; and processed files within the integrated data environment (IDE).Utilized BMC Remedy Tracking System in creating and tracking incident tickets.Exclusively monitored military applications and software systems: Primarily assisted customers via phone, email, and instant messenger due to our remote location and regional area of operation.Followed all standard operating procedures to ensure optimal performance of all systems and compliance with all government regulations.Documented all details from work shift by utilizing PowerPoint and emailed to appropriate personnel.

Performed product demonstrations with customers to show the quality and effectiveness of the products.Maintained awareness of all sales, promotions and applicable ringing procedures.Responsible for displaying general product knowledge of all categories.Restocked merchandise during and after store hours.Set up new floor layouts to display new products and sales according to detailed corporate instructions.Performed cash register transactions. Verified cash drawers at end of shift with management to ensure all transactions were accounted for.Performed general store cleaning.

Operated all wheeled vehicles and equipment over varied terrain and roadways.Loaded and unloaded various types of military equipment and supplies.Employed convoy defense techniques while on missions. Performed preventative maintenance, checks and services on assigned vehicles and recorded all necessary actions on appropriate forms.Served as the secondary Radio Telephone Operator (RTO): Filled radios with updated frequencies for each truck prior to departing on missions.Utilized Military Tracking System to communicate to higher command via instant messaging all status updates and check points.

Prepared dining room by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.Adhered to sanitation, safety, and alcohol beverage control policies.Assisted patrons in selecting food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.Transmitted orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.Served orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.Responded to additional patron requirements by inquiring of needs; observing dining process.Maintained table settings by removing courses as completed; replenished utensils; refilled water glasses; and was alert to patron spills or other special needs.Obtained revenues by totaling charges; issuing bill; accepting payment; returning change or credit card and signature slip to patrons.

Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipated the need for medications and supplies; placed and expedited orders; verified receipt; removed outdated drugs.Organized medications for pharmacist to dispense by reading medication orders and prescriptions; prepared labels and calculated quantities.Greeted patients in person and by phone; answered questions and requests; referred inquiries to the pharmacist for consultations.Restocked over the counter merchandise as well as behind the counter prescription drug stock.Communicated with doctors’ offices and insurance companies by phone and fax to verify and collect necessary patient information.Packaged prescriptions for mail delivery by adhering to all policies and regulations.Collected patients’ copay and all other payments for pharmacy merchandise.