Jeanette Singleton Email & Phone Number

Bentonville, Arkansas

Responsible for creating/updating standards, procedures, and guidelines to ensure compliance with regulatory and business requirements, including PCI and HIPAA. Coordinated with Program Manager, programmers, engineers, and business owners to develop Walmart governance documents in the areas of infrastructure, systems architecture, IT, and business.

Riverside, Missouri

Met with various individuals and created/edited Standard Operating Procedures (SOPs) for operation of the Riverside facility. This included but not limited to the facility's Gallon Line, PET lines, and Warehouse operations, including operation of various types of lifts, Yard Dog, as well as operation of the MOLE system. SOPs were also created for quality.

Developed Wal-Mart governance documents in the areas of infrastructure, systems architecture, IT, and business standards and guidelines; maintained configuration and change management history of all documentation; utilized SharePoint to manage and maintain all documentation; coordinated all efforts with multiple directors, managers, programmers, engineers.

Developed eLearning solutions utilizing cognitive and learning theories. Created needs assessments, instructional design models and strategies, visual and web-based designs, information; Architectures, usability testing assessments and project management; documented best practices and research in the use of technology to enhance techniques used to engage.