Jeanette Botha Email & Phone Number

Europe

Europe

Promoted to VP Sales Development for Europe• Worked with the VP Sales, Sales Directors, Sales Management and Sales Teams in the 40 European countries to achieve the annual revenue targets, implement our global sales strategy and generate profitable growth.• Responsible for driving change management and strategic objectives within Europe, working with the Global and European Sales Leadership.• Led the yearly Country Sales Reviews for Europe (20+ sales reviews per year).• Responsible for the effective implementation of all sales programs, sales training and development, sales tools and processes.• Ensured Europe achieves its annual revenue targets as well as increasing the capacity and capabilities of the Sales organization.

Europe

Promoted to Global and European Head of Sales Training and Development.Major projects completed:• Developed the sales training suite for the National, Regional and Global Customer Managers and deployed the 55-hour training curriculum to 800 Customer Managers and sales leaders. The first time that a training program of this scale was launched to this sales channel. • Developed a collection of training modules to review key sales and sales management skills (4000 sales employees and 1100 sales managers in 220 countries), launching a new, pragmatic method of implementing the modules that showed a significant reduction in implementation costs. • General Price Increase introduction session for years 2010 – 2017, contributing to the successful implementation of the annual price increase with customers and additional revenue obtained for DHL Express.Award: Employee of the Year 2012. • Responsible for the Global Sales Training and Development annual development budget.• Lead the discovery, development and implementation of sales training curriculum for global sales force (6000 sales managers & sales executives). Translating sales training curriculum into 14 languages.• Expertly managing relationships with executive and senior internal, external stakeholders and suppliers on a Global and European level. • Personally facilitated over 130 training sessions to sales leaders and sales executives in 46 countries in 4 regions (EU, AP, AM and MENA)• Maintained 93% feedback rating (current average 85%)• Certified in 15 DHL Express sales training courses and therefore able to facilitate all courses to the sales leaders and sales executives. Including, coaching and developing the sales facilitators to facilitate these courses independently. • Certification and development of over 75 sales facilitators enabling them to facilitate these courses at a prescribed level to the sales teams in 5 regions.

Europe

• Promoted to European Head of Sales Training and Development.• Lead and implemented CIS Sales curriculum with 2800 Sales Managers and Sales Executives in 48 countries in Europe (54 hours of sales training per participant). This was the first implementation of the new sales training curriculum in Europe. Responsible for leading the implementation and change management.• Responsible for 240 classroom sessions in Europe (facilitated personally and by the CIS Sales facilitators)• Ensured sales training curriculum adhered to standard DHL Express sales processes, tools, practices, and selling techniques that maximize sales teams’ efficiencies.• Facilitated Train-the-Facilitators to certify and accredit sales facilitators to deliver the CIS Sales curriculum.• Launched design materials for annual sales campaigns: First Time Buyer campaign, Middleweight campaign, Seal the Deal campaign. Contributing to the successful implementation, additional revenue and active customers gained during the sales campaign.

Singapore

• Lead and implemented sales training curriculum with 570 Sales Managers and Sales Executives in 12 countries in Asia.• In addition, facilitated sales training curriculum to sales executives in Japan, Hong Kong, Taiwan, and Middle East.• Designed and facilitated Train-the-Trainer (TTT) sessions for country sales training managers to master core sales curriculum. Accredited according Global DHL Express standards. Delivered to North Pacific, Oceania, SEA, Middle East and Americas.• Responsible for onboarding new Regional Sales Training Managers (peers).• Launched design materials for annual sales campaigns: First Time Buyer campaign, Import Express campaign, DOX campaign.• Designed and launched Supply Chain and Fast Forward tool.

South Africa

Promoted to Manager: Sales Support & Training• Lead, coached and managed a team in the following functional areas:- Client and Sales Training (Facilitation of training courses to internal and external focus groups)- Sales Intelligence (Reporting of business intelligence reports and trends)- Project Managers (Implementation of new solutions with multi-national customers) • Implemented changes and projects to address the challenges experienced by the sales teams (quicker to market) and to achieve the company and business unit strategy (increase market share for Corporate Banking division).• Team performance management including formulating and measuring key performance areas, remuneration and rewards, performance accelerators

South Africa

• Achieved 130% of 2003 sales target, 170% of 2004 sales target• Business development for permanent and temporary staffing solutions for clients• Client portfolio included: First Rand Bank, South African Tourism Board, SABMiller, Rand Merchant Bank, McCarthy, Ster-kinekor.• Managed 60-seater call centre for Ster-kinekor (90 call centre agents) • Responsible for the performance management of 90 staff including performance measurement, remuneration and reward, mystery shopper calls and call statistics• Initiated disciplinary hearings and performance management meetings to ensure that the staff meet the requirements as determined by the client• Designed, develop and facilitated the following training sessions:- Induction- Sales Skills- Delight the Customer- Stress Management- Telephone Skills• Awarded the Peoples Award for Loyalty, Commitment, Enthusiasm, Teamwork and Excellent People Relations

Core Essentials Graduate, Executive Coaching

B1 German, German Language And Literature, B1

Education record