Jeanette Wilson Email and Phone Number
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Jeanette Wilson personal email
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Dedicated and driven professional in the fields of customer success and business development. I am passionate about finding not only pain points, but the true goals and desires of organizations I partner with, and get immense satisfaction helping them achieve their goals. Let me help you redefine your safety program and culture!
Ireportsource, Inc.
View- Website:
- ireportsource.com
- Employees:
- 14
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Director Of Customer Success And DevelopmentIreportsource, Inc.Union, Ky, Us
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Director Of Customer Success & DevelopmentIreportsource, Inc. Sep 2020 - PresentCincinnati, Ohio, UsIn this expanded role, I am responsible for leading our best-in-class Customer Success team in supporting users of the iReportSource system. I create and set workflows and processes, perform training and help onboard new clients, and also have added responsibility to develop and expand our customer base.
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Customer Success Team ManagerIreportsource, Inc. Jan 2020 - Sep 2020Cincinnati, Ohio, UsI manage a group of Customer Success professionals to aid in the on-boarding, engagement, education, and retention of customers using our software.
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Online Learning CoordinatorMidwestern Career College Aug 2019 - PresentChicago, Il, UsResponsible for administrative duties in D2L Learning Management System, monitoring courses for correct setup and gradebook feedback, answering help desk inquiries from instructors and students, and creating a custom help desk manual for instructors and students. -
Project Manager And TrainerPartner In Publishing Jul 2019 - PresentGlastonbury, Connecticut, Us -
Instructional Designer And Digital Learning SpecialistInstitute Of Medical And Business Careers Apr 2019 - Jul 2019Responsible for building courses for the college, utilizing third party content and OER and organizing it in the Moodle LMS platform. Ensuring the content is pedagogically sound for ABHES regulations and the school's preferences.
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Enterprise Digital SpecialistCengage Learning Nov 2016 - Jan 2019As an Enterprise Digital Specialist, I partner with schools across the country to help ensure the digital products they choose work best for their specific needs. I am heavily involved in the implementation and training of the products as well, and work proactively to set up each adoption for success. In addition, I work with the school LMS administrators to help integrate our digital solutions in various Learning Management Systems, such as Blackboard, Canvas, D2L/Brightspace, Moodle, etc. -
Senior Digital Solutions CoordinatorCengage Learning May 2010 - Nov 2016As a Digital Solutions Coordinator, my role is to provide top-notch support for instructors using a Cengage digital course product. I build courses, customize them according to the syllabus, and work with the customer to deliver exactly what they need to have an outstanding experience with our product while teaching their course. In my current channel, I am also responsible for creating implementation plans based on our customers' unique needs, and I am well-versed in all of the major Learning Management Systems used by schools across the country and how our products integrate with them. Finally, as a Senior Digital Solutions Coordinator, I have the added responsibility of training my colleagues in products and workflows, and leading by example in the department.
Jeanette Wilson Skills
Jeanette Wilson Education Details
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Northern Kentucky UniversityMinor In Mathematics And Honors Program
Frequently Asked Questions about Jeanette Wilson
What company does Jeanette Wilson work for?
Jeanette Wilson works for Ireportsource, Inc.
What is Jeanette Wilson's role at the current company?
Jeanette Wilson's current role is Director of Customer Success and Development.
What is Jeanette Wilson's email address?
Jeanette Wilson's email address is je****@****age.com
What is Jeanette Wilson's direct phone number?
Jeanette Wilson's direct phone number is +151834*****
What schools did Jeanette Wilson attend?
Jeanette Wilson attended Northern Kentucky University.
What are some of Jeanette Wilson's interests?
Jeanette Wilson has interest in Animal Welfare, Children, Arts And Culture, Education.
What skills is Jeanette Wilson known for?
Jeanette Wilson has skills like E Learning, Higher Education, Publishing, Educational Technology, Content Development, Sales Presentations, Instructional Design, Social Media, Curriculum Development, Adult Education, Curriculum Design, Public Speaking.
Who are Jeanette Wilson's colleagues?
Jeanette Wilson's colleagues are Kenyon Manley Csp, Chst, Lance White, Ramjan Ramjan Khan, Dylan Gierok, Ethan Crawford, Tj Broughton, Joel Silberberg.
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