Jeanette M. Wayne, Pmp, Csm Email & Phone Number

United States

Nashville, Tn, Us

Thoroughbred Thought Leaders:Bringing over 20 years of experience in IT and business transformation. I offer advisory services for strategic vision and operational excellence., focused on expertise includes company digitization, technology rationalization and alignment, solutioning and shared services optimization.

Westport, Ct, Us

HMG Strategy is the world's largest independent and most trusted provider of executive networking events and thought leadership to support the 360-degree needs of technology leaders. Our regional CIO and CISO Executive Leadership Series, newsletters, authored books, and online Resource Center deliver proprietary research on leadership, innovation, transformation, and career ascent. The HMG Strategy global network consists of over 300,000 senior IT executives, industry experts and world-class thought leaders. Additionally, our partnerships with the world's leading search firms provide vital insights into the evolving role of the CIO.The HMG Strategy CIO Executive Leadership Series offers a completely unique experience for IT executives to gain the latest insights and best practices for driving increased business value through the use of IT, and build invaluable relationships with peers and industry experts. The HMG Strategy CISO Executive Leadership Series is designed to provide information security leaders with the insights and best practices they need to tackle the most pressing cybersecurity challenges facing the enterprise today and going forward.

Accomplishments:Visualized new RSF enterprise system, process, and data models. Selected and deployed four new enterprise systems including new end-to-end Hire to Retire (people systems). Realized $186K in savings related to product replacement (4), application (3) and offline spreadsheet retirement (4). Retired (7) duplicate functionality products and crafted plans to retire (2) others, avoiding $365K in software expense. Reduced software costs by $200K during contract renewal. Overhauled IT and HR policies, strengthening the control. Created standardized job families, compensation ranges, activated pay for performance, promote from within and career path practices. Retired 3.5 years of technical debt for RSF. Researched and down selected solutions for ERP, CRM, CPQ, CM, EPM, and PPM to enable scale. Developed roadmap and strategic plan outline for convenience store warehouse business and outlined plans for shared services transition.Advised: PR retailer (apparel) on strategy, process model, internal controls, and new IT product selection. Guided ERP implementation. Recommended IT stack simplifications. Established baseline and positioned for rapid growth.Advised: Differentiated document management solutions; evaluated Contract Management products; contrasted solution features and functions. Orchestrated: Prepared medical practice business plan and financial model supporting acquisition; Evaluated practice management solutions; recommended technical solutions.Inspired: Crafted strategic plans for modern day sheriff’s department; worked with new Sherriff to shape department vision.Consulted: Migrated supercomputers at NVIDIA; Implemented ATS solutions for LoadTEXConstructed: Business plans for Bull Mountain Cattle.Educated: Driving Enterprise Change - digitization for Elevate Xchange; Embracing change - Pivoting - for Dialed InFocus Areas:• Consulting (CaaS)• Project Management (PaaS)• Advising• CSAT• Product evaluation• Ghost writing

The Elevate Xchange Mission:1) Bring together top-notch executives in a world-class safe and inclusively collaborative atmosphere2) Shape the NextGen leadership transformation for the C-Suite and therefore Governance3) Promote peer-to-peer relationships and mentorships for career development4) Serve as a THINK-TANK, to offer critical thinking options for today’s C-Suite Executives5) Offer disruptive, NextGen solutions to the C-Suite’s most pressing problemsAccomplishments:2020 Jul - Delivered presentation titled: "Fate comes a knockin" on Digitization and Driving Change (TOLA -Texas, Oklahoma, Louisiana, Arkansas)2020 Jul - Participated in panel discussion on how the changing workplace for DialedIn.2020 Aug - Participated in discussion on to pivot when life throws you a curve. Life Changes, Pivot for DialedIn

Irving, Tx, Us

People• Activated model to provide specialized/supplemental manpower• Conducted skills assessment to surface strengths/weaknesses. Altered staffing model• Created 13 job families, establishing career progression foundation• Cross-trained staff to strengthen support and enable PTO; Encouraged continuous learning with quarterly goals/checkpoints.• Transitioned team to multi-disciplined approach. Each team member supports at least 2 disciplinesProcess• Crafted enterprise process map• Engineered enterprise architecture• Implemented 21 process improvements; Realized substantial productivity for Customer Service & Warehouse• Reengineered price & standard cost change processes, eliminating 4 rework cyclesCapability• Performed companywide capability maturity assessment• Modernized IT team. Matured IT organization from PMAT level 1 to 3• Expanded IT scope to include application administration while absorbing 32% utilization increase• Automated onboarding with 17 training vignettesControl• Executed plan to implement IT policies and strengthen controls• Deployed MFA, MDM• Activated quarterly control inspections, including sensitive information access• Deployed security awareness testing/training• Strengthened testing and deployment methodsTechnology• Hardware: Updated hardware standards and secured refresh capital. Prepared capacity/utilization model, forecasting 48 months of business volume to understand impact points• Software: Replaced unsupported software (3 products); Upgraded software to supported levels (7 products); Activated quarterly patch maintenance; Selected/authorized purchase of 5 new enterprise solutions• Applications: Crafted/executed Salesforce sprint plans; Engineered new standard management reporting solution; Reduced end user downtime 24.9% YoY. Implemented Kanban• Data: Crafted data archival approach; Constructed data dictionary; Cleansed Supplier and Customer master data; Archived 12 years of obsolete transaction data

Portland, Oregon, Us

Over the past decade SecureWorld has emerged as one of North America's most vital cybersecurity conference, providing globally relevant education, training and networking for cybersecurity professionals on a regional level. SecureWorld provides more content and facilitates more professional connections than any other event in the cybersecurity industry. Established in 2002, SecureWorld offers many different continuing professional education sessions over two days in 14 cities throughout the United States. The Dallas Area Advisory Board is a critical compenent of the SecureWorld Conference.

Ft. Worth, Texas, Us

Served as CIO. Focus areas:Re-engineered (processes, policies, standards, data) - Delivered Enterprise Model, Data Dictionary; Digitization (master data; data; tool selection, process automation, security, training) - Crafted policies for acceptable computer use, internet use, password standards; minimum security, and wireless usage. Prepared policies for Employee Referral, Per Diem, Time management, Travel as well as Child Labor.Digitization: - Implemented SalesForce, Concur, OKTA, SSO, MFA, MS-Teams - Deployed Paycom: 18 modules including Position Mgmt, Org Development, Onboarding, e-Verify, Learning, ATS, WOTC. - Standardized job titles, codes; descriptions. Crafted compensation structure; prepared on-board and professional development training plans, including career progression, training, and professional development. - Designed, developed and deployed Acceligo Resource Management, Project Management as well as Contract ManagementQuality Management and ISO - Cleansed equipment and capital asset data, set pricing approach in preparation for Equipment Management deployment, - Delivered Quality Policy and initial implementation plan - Prepared Safety Policy key messages and training program (onboard, annual, professional development)Managed FacilitiesTop skills used:• Management Consulting• Business Analysis• Business Process Re-engineering• Systems Integration• Systems Implementation• Change Management• Program Management• Communication Management• Quality Management

Denver, Co, Us

• Reengineered: Provided leadership for governance teams, including deal review, process integration and process user groups; defined, staffed, deployed and led company’s governance model while driving all aspects of re-engineering the company. Engaged C-team and stakeholders in all aspects of reengineering. Created an enterprise process model that resulted in 487 fully integrated processes, improved process maturity and established basis for digital transformation. • Digitized: Automated new processes with deployment of 11 new tools, including Netsuite, FinanceSeer, Adaptive Planning, Ultipro, Celigo and Piracle, working with CIO and VP of FP&A. Created and delivered company-wide training programs to facilitate buy-in/adoption of change, process, policy, navigation and tools by all internal stakeholders.• Improved project and program management capabilities while simplifying the project management tool set, retiring 30+ templates and 3 tools; also, designed 12 Netsuite project templates while improving workflow.• Managed vendor relationships, negotiating contracts with SaaS providers. Drove development of 10 master services agreements and 78 statements of work to define supplier relationships and deliverables.• Defined and automated contract management processes with SpringCM; deployed contract templates, workflows and central repository. Reduced contract management cycle time 340% and lowered the number of process cycles by 67%, shortening time to market. Served as program executive sponsor. Achieved 135% of full year plan.Top skills used in position:Strategic PlanningManagement ConsultingBusiness AnalysisBusiness Process Re-engineeringBusiness Process ImprovementChange ManagementPMOProgram ManagementProject ManagementRisk Management

Ashburn, Virginia, Us

• Drove 12% contract profitability/performance improvements and created plans to integrate standards of operation. • Resolved issues and removed roadblocks for several key accounts across an international account portfolio of $3.25B. (Management Consulting)• Provided independent assessment, consultation and facilitation services to troubled accounts; lifted profit by $418M. (Auditing, Management Consulting)• Delivered deal support for two successful contract renewals that were valued at $175M.Top Skills used:Management ConsultingBusiness AnalysisBusiness Process ImprovementProgram ManagementPMOIT StrategyRisk ManagementContract ManagementService DeliveryCost Management

London, United Kingdom, Gb

• Facilitated an Invensys Controls Review Council that explored and concluded 62 proposals valued at £65M in FY2013. • Headed a Process Leadership Team, overseeing 218 processes, 129 process changes and £2.3M of system enhancements. Deployed SaaS based Plex financial system to automate newly engineered processes and internal controls.• Integrated risk management and connected governance layers, including risk committee, crisis management, business recovery planning and internal controls; reduced overlap and rework hours 24% as a result. • Deployed SaaS-based Sigmaflow process automation to improve on-time project completion 40% in 12 months. • Created strategic plans with the Group Controller and VP of Information Technology in order to reduce finance cost 28%. Partnered with Group Controller to consolidate 29 sites into 18 leveraged teams with locations in the US, Mexico, Brazil, UK, Germany, Czech Republic, Slovakia and Italy.• Crafted communication and employee engagement plans; improved employee satisfaction 25% in targeted areas.Top skills used:Strategic PlanningPMOProgram ManagementProject ManagementBusiness Process ReengeineringProject Portfolio ManagementRisk ManagementCommunications ManagementGovernanceIT Strategy

London, United Kingdom, Gb

• Overhauled the outsourcing relationship by creating 17 master services agreement amendments that resolved contract issues valued at £1.2M and cut £1.4M of contract risk. Defined 52 statements of work and oversaw delivery centers located in Romania and India. • Provided program management and business office support to the leadership team; oversaw Change Control Board that developed and governed the operating processes used to manage £8M in annual shared financial services processing.Top skills used:PMOContract ManagementGovernanceRisk ManagementProject ManagementProgram ManagementIT StrategyOutsourcingService DeliveryStrategic Planning

London, United Kingdom, Gb

• Managed CIO business office for deployment of £25M SAP-based business information and common applications strategy.• Developed and deployed enterprise program management processes and enterprise portfolio management standards.• Facilitated IT support for 1,000 professionals while overseeing IT project management rules, tools and processes. Led Project and Program Change Control Board (P2M) and Project Management Center of Excellence (PMCoE) to govern capability and methods.Top skills used:IT StrategyService DeliveryProject ManagementProgram ManagementRisk ManagementCommunications ManagementProject Portfolio ManagementBusiness Process ReengineeringGovernanceBusiness Continuity Planning

West Hartford, Us

• Developed and deployed global process, standards and tools for productivity management, resulting in elimination of $3.75B of service delivery expense over a three year period in 61 countries. Oversaw process management, governance, training, change management, program oversight and reporting.• Guided the Best Shore program that impacted 650 positions globally, establishing regional delivery centers in Hungary, India and Argentina while reducing the cost of transactional finance 32%. Established governance and privacy law compliance processes as well as global measurement systems and document retention standards.Top skills used:GovernanceProgram ManagementCost ManagementRisk ManagementProject Portfolio ManagementPMOBusiness ProcessChange ManagementContract Management

Executive Leadership

Masters Certificate, Program Management

Gm Quality Institute - Quality Management

Strategy

Process Mapping

Reengineering

Business Communication, Corporate Culture

Change Management

Csm, Information Technology Project Management