Jeanette Neff Email & Phone Number

Bremerton, Washington, United States

• Utilize computerized accounting and billing software programs• Process daily rent and property income into Yardi• Review accounts payable batches and payment processing, prioritizing invoices according to payment terms and cash flow• Ensure all mortgage and loan payments are paid in a timely manner• Research tenant accounts receivable issues and resolve discrepancies with the Property Management team• Reconcile tenant ledgers, receivables, and security deposits at month end• Monitor bank accounts daily• Reconcile property bank accounts at month end• Respond to vendor and internal inquiries regarding payables• Reconcile vendor statements, research, and correct discrepancies• Prepare year-end 1099’s • Resolve billing discrepancies and answer client inquiries• Collaborate with other team members to ensure timely and accurate account processing• Review and maintain new matter workflow functions• Research and respond to various billing and accounting inquiries• Operate office equipment including personal computer, copiers, printers, scanner, electronic typewriter, 10-key calculator, and otherequipment as needed

Bremerton, Washington, United States

Coordinate and facilitate timely implementation of discharge plans for clients being served on the inpatient units• Develop and coordinate discharge plans that are: complex, multisystemic, mixed funding, and specific to clients• Assist clients in attaining and maintaining safe, affordable housing and/or shelter by making the appropriate referrals• Assist and support clients to find a primary care physician, dentist, and other medical specialists as required• Provide practical help and supports to help clients access other necessary services such as legal services, housing subsidies, and funding alternatives such as SSI, SSDI, and Veterans Administration benefits• Track client's progress upon discharge for no less than thirty (30) days after discharge from the facility• Arrange follow-up care as appropriate• Collaborate with the case management services department of the client's insurance to provide appropriate referrals and follow-up appointments• Maintain effective communication with physicians, nursing staff, individuals served, families, and other related to discharge planning• Coordinate with social services personnel to provide services as indicated by the treatment team• Document findings, discharge plans, and action taken on medical record; prepare reports and maintain records asrequired• Supports in completing case management tasks associated with discharge such as arranging for shelter beds for our adult clients, as well as, follow-up appointments for adults and youth• Participate in treatment team meetings• Track the total number of all discharges from the unit

Kingston, Wa

• Handled various service needs, working with wide latitude and independent judgment.• Utilized customer service training to educate to establish rapport and assist customers in choosing service and products• Managed and prioritized calls to define urgency and importance.• Inputted data in system to record calls, activities and important information.• Accomplished daily work targets by efficiently coordinating resources and scheduling crews.• Invoiced customers according to contract specifications and processed payments.• Formulated work orders for crew and managed receiving orders

Poulsbo, Wa

• Improved operations by implementing procedural changes.• Supervise the work of office, administrative, and customer service employees and service crew to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors and problems• Provide employees with guidance in handling difficult or complex problems and with resolving escalated complaints and disputes• Implement corporate or departmental policies, procedures, and service standards in conjunction with management• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems• Train and instruct employees in job duties and company policies or arrange for training to be provided• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action• Review records and reports pertaining to activities such as production and payroll to verify details, monitor work activities, and evaluate performance• Recruit, interview, and select employees• Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software• Receive, record, and bank cash, checks, and vouchers• Compile statistical, financial, accounting and auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, along with profits and losses• Attend and advertise at business networking meetings• Supervise all scheduling of all estimates and jobs with customers, crew and needed vendors.• Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.• Completed crew timesheets, safety logs and expense reports.• Coordinated daily tasks, adapting priorities to weather and delivery timeframes.• Used strong budgeting and timeline management abilities to control expenses.

Bremerton, Washington, United States

Received service requests, prioritized responses and optimized utilization of team resources in dispatching personnel.• Determined departmental financial needs and developed budgets for expenditures. • Maintained excellent inventory organization and kept all products accessible.• Oversaw employee recruitment, training and onboarding processes.• Hired qualified employees using targeted strategies to reach candidates.• Fielded questions from staff, customers and vendors using phone and email.• Built collaborative working relationships within organization to achieve goals.• Generated reports to inform leadership of profits, operations and other key metrics.• Collaborated with administrative staff on billing, accounts payable and other financial tasks.• Controlled labor costs by using demand-based workflows.• Investigated customer complaints, identifying and changing processes to remove faults.• Managed daily workloads by organizing schedules and delegating tasks.

Encinitas, California, United States

Maintained up-to-date system with current personal, financial and clinical details for each patient.• Greeted visitors and communicated to assess needs and provide direction.• Schedule and confirm patient diagnostic appointments, surgeries, and medical consultations• Managed registration desk by answering telephones and transferring calls to designated department.• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff• Assisted with billing, verifying patients' insurance eligibility and benefits, preparing statements and submitting claims.• Interview patients to complete documents, case histories, and forms, such as intake and insurance forms• Facilitated smooth office communication, distributing mail and messages, organizing paperwork and coordinating records transfers.• Coordinated referrals, setting up appointments and organizing related records.• Maintain medical records, technical library, and correspondence files.• Obtained payments directly from patients or through insurance reimbursement by completing and filing forms.• Compiled medical reports covering specific patient or general office data.

Escondido, California, United States

• Handled high volume of calls with multi-line system, transferring callers, taking messages and remotely handlingdiverse problems.• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations• Helped patients with filling out forms and insurance questions.• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records• Complete insurance verification, billing or other claim forms• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms• Receive and route messages or documents, such as laboratory results, to appropriate staff• Managed data entry, payments and paperwork to coordinate smooth deliveries. • Balanced accounts, collecting and processing payments, tracking expenses and reconciling statements.• Sustained team performance levels and work quality with effective training skills and ongoing monitoring strategies.• Train and instruct employees in job duties and company policies or arrange for training to be provided• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action• Review records and reports pertaining to activities such as production and payroll to verify details, monitor work activities, and evaluate performance• Recruited and onboarded new employees qualified for all roles within the company.• Supervised work of office, administrative and customer-facing employees.• Upheld sound financial practices, including determining current financial status and verifying insura

Associate'S Degree, Business Administration And Management, General

General Studies

High School Diploma