Jeanette Power, Pmp Email & Phone Number

Charlotte, North Carolina, Us

Manage IT projects, gather and refine requirements, coordinate change control board requests, track project progress using DevOps, generate leadership reports & dashboards

Oxnard, Ca, Us

• Oversight of 14 consulting projects leveraging Dynamics 365 Sales, Field Service, Project Operations and Business Central valued at $797K• Managed software project teams of 1-4 people including technical leads, developers, migration specialists & solution architects• Developed project plans to achieve delivery objectives; implemented change management methodologies; facilitated weekly status meetings with teams and clients• Managed cost, schedule, risk, scope, quality and communications• Developed forecasts & ROMs; wrote, presented & won two follow-on contracts valued at $450K• Tracked changes to scope, cost and schedule• Supported the PMO; designed and restructured the project toolkit and wrote the company-wide release notice; built three new templates for use across the PMO; submitted PM services standard based on 3 levels (coordination only, half-time, and full-time).

• Oversight of eight consulting projects leveraging Dynamics 365, Canvas Apps, and PowerBI valued at $3.4M• Managed software project team of 3-15 people including technical leads, developers, BAs & migration specialists• Developed sprint plans to achieve delivery objectives; supported 11 software releases; implemented change management methodologies; facilitated daily scrums• Managed cost, schedule, risk, scope, quality, communications, and onboarding• Developed forecasts & ROMs; wrote, presented & won follow-on contracts valued at $964K• Tracked changes to scope, cost and schedule; tracked metrics including burn down and velocity• Supported COEs for Agile, Azure DevOps (ADO) & PMO through planning and published articles• Mentored 3 PMs

St. Louis, Mo, Us

• Oversight of two telecom invoice management applications for 120 customers; managed customer service, delivery and expectations• Directly managed software project team of 10 people including technical leads, developers, and EDI specialists; performed salary actions, reviews, awards, recognitions, hiring, and PIPs• Developed sprint plans to achieve business strategies including firewalling an application to improve security of admin functions, a database upgrade from SQL 2012 to SQL 2017, migration from on-prem servers to the Azure cloud, and migration to a new EDI tool; facilitated daily scrums• Managed cost, schedule, risk, scope, quality, and IT communications• Developed forecasts and ROMs; wrote presented & won a capital investment project valued at $350K to overhaul the core telecom system• Tracked changes to scope, cost and schedule; tracked metrics and uptime SLAs• Migrated IT request system from an in-house tool to Azure DevOps (ADO); rolled out new SOPs to improve IT delivery and quality including Kanban boards, sprint planning, and planning poker

Arlington, Va, Us

• Client – Department of Transportation: Managed 2 Dynamics CRM projects valued at $3M & $10M; managed multiple workstreams, third party integrations, internal & external interfaces, and data migration• Doubled sales on both consulting projects while reporting to two CIOs and GS-15 Directors• Managed software project team of 12 people including technical leads, developers, QA, help desk, and trainers• Took over as Rescue PM on both projects. Resolved delivery issues & advanced projects• Performed planning and execution activities; tracked metrics and success criteria; implemented change management methodologies; facilitated daily scrums• Developed forecasts and ROMs• Managed cost, schedule, risk, scope, procurements, quality, integration, communications, and stakeholders• Conducted kickoffs, gate reviews, training & user demonstrations (public speaking)

• Acquired by Accenture Federal Services, Same responsibilities & clients• Client – Department of Transportation: Managed 2 Dynamics CRM projects valued at $3M & $10M; managed multiple workstreams, third party integrations, internal & external interfaces, and data migration• Doubled sales on both projects while reporting to two CIOs and GS-15 Directors• Managed work of 12 people including technical leads, developers, QA, help desk, and trainers• Took over as Rescue PM on both projects. Resolved delivery issues & advanced projects• Performed planning and execution activities; tracked metrics and success criteria • Developed forecasts and ROMs• Managed cost, schedule, risk, scope, procurements, quality, integration, communications, and stakeholders• Conducted kickoffs, gate reviews, training & user demonstrations• Started up COE for PMs; conducted 1 PM lunch & learn training session

Fairfax, Virginia, Us

• Client – FBI: Managed MS SharePoint projects with workflows, web services & data migrations• Managed software project team of 5 people, technical lead & developers• Managed consulting portfolio, managed governance forums, developed business strategies & maintained dashboard on technical investments, managed forecasts, tracked labor costs, and generated ROI• Performed start-up, planning, execution and close-out activities; managed integrated master schedule (IMS); implemented change management methodologies; managed help desk function for break/fix tickets; facilitated daily scrums• Tracked changes to scope, cost and schedule; tracked metrics and success criteria, managed risk• Conducted kickoffs, requirements gathering, demos, gate reviews, daily scrums & retrospectives• Started up COE for PMs to; conducted 3 PM lunch & learn training sessions

Clearwater, Fl, Us

• Client – American Petroleum Institute (API): Managed $3.5M Dynamics CRM project with 16 workstreams, 3rd party integrations, data migrations and internal & external interfaces• Reported to the CFO and VPs, and the executive management• Managed software project team of 10 (vendor management) including project manager, technical leads & developers• Developed business strategies; performed start-up, planning and execution activities; tracked costs; implemented EVM• Maintained the risk registers, mitigation & contingency plans• Conducted kickoffs, design workshops & deep dives, training, demonstrations & gate reviews (public speaking)

Redmond, Washington, Us

• Clients – DHS, DOD, CBRE, HEB & more: Managed 17 consulting projects ranging from $300K to $4M• Project types included software development, O&M, COTS installs & infrastructure upgrades• Managed software project teams up to 27 people including functional managers, team leads & developers• Performed start-up, planning, execution, and close-out activities. Managed schedule, business requirements, procurements, quality, integration, and communications; implemented change management methodologies; facilitated daily scrums; used Azure DevOps, PowerPoint and Visio for deliverables• Helped write & win follow-on contracts valued at $8M in FY13, $4M in FY12 and $2M in FY11• Served as Rescue PM on 2 projects. Resolved delivery issues & restored client satisfaction• Developed forecasts, tracked costs for FFP & T&M contracts. Tracked EVM. Approved invoices• Managed risk registers and mitigation & contingency plans. Escalated risks to sponsors• Mentored 17 PMs. Worked in COE to set PM performance criteria for FY12 for all Public Sector

Ashburn, Virginia, Us

• Client – DHS ICE: Managed a contract portfolio of 4 consulting projects• Wrote & won a proposal for 5-year recompete of $14M and secured $500K follow-on• Directly managed software project team of 10 people including architects, functional managers, developers & QA; performed salary actions, reviews, awards, recognitions, hiring, lay-offs• Created business strategies, developed forecasts, tracked costs, managed contracts, implemented EVM. Approved invoices• Generated ROI. Achieved profit margins between 25%-32%• Tracked contract changes to scope, cost and schedule; tracked metrics and success criteria• Performed start-up, planning, execution and close-out activities. Managed schedule, procurements, quality, integration and communications• Managed the risk register and mitigation & contingency plans. Escalated major risks to sponsors

• Client – DHS HQ: Provided program management office (PMO) support• Tracked requests from Congress, Under Secretaries, and CIOs• Helped manage stakeholder expectations among Government leaders (SES & GS-15)• Helped build out business strategies to form vision for “1 Network, 1 Email, 1 Help Desk & 1 Datacenter” as DHS was created• Developed processes, templates & tools for business process improvement. Developed PowerPoint briefings and technical documents

Us

• Client – US Marine Corp: Implemented the ISO 9001:2000 methodology• Developed processes and procedures for 4 divisions (business process improvement). Built Visio and PowerPoint diagrams.• Supported the ISO Implementation team and served as the manager’s backup at executive management meetings.• Conducted audits including interviewing executive management• Served on the newsletter staff

Ashburn, Virginia, Us

• Client – EDS Federal: As a PMO Lead:o Project Management: Led migration program (CMM to CMMi) from startup, planning, & execution. Reported to C-Level leadership. Directly managed 2 peopleo Training Manager: Managed training program. Developed enterprise plan, curriculum, course content, & surveys. Conducted trainingo Communications Lead: Managed account communications; redesigned monthly account newsletter for a readership of 350o Quality Assurance Manager: Managed the QA program including account process audits. Reported to C-Level leadership. Implemented corrective actionso CMM Assessment Lead: Managed program including budget, schedule, metrics, requirements & assessor coordination. Achieved CMM Level 3 certification• Client – DOJ INS: Project Manager, managed activities from startup, planning, execution, & close-down for $1M project. Directly managed 3 people. Managed budgets, schedules, WBS, EVM, & risks. Collaborated with clients, vendors, & leadership. • Client – DOJ INS: As a Project Planner, developed financial forecasts for 7 projects, tracked costs & EVM. Managed budgets, schedules, WBS, & risks. Analyzed planned vs. actual data. Analyzed system performance. Reconciled & approved invoices. Supported mainframe & client/server systems. Implemented CMM processes. Collaborated with clients, vendors, & leadership• Client – Commerce US Customs: As Emergency Management Specialist, developed continuity plans, capability assessments, & emergency tabletop exercises. Helped facilitate tabletop exercises. Collaborated directly with clients, vendors, & leadership• Client – DOJ INS: As a Task Lead, led data management project, developed system documentation, managed requirements, built & conducted customer training. Directly managed 1 person. Implemented CMM processes• Client – DOJ INS: As a Technical Writer, created documentation for 2 INS projects. Developed Y2K plans for over 25 projects. Developed processes for 50+ projects. Implemented CMM processes

• Technical Writer: Created software development life cycle (SDLC) documentation for mainframe systems with a GUI front-end including 100 test plans. Built Visio and PowerPoint diagrams. Led a documentation project team of 3 people• Business Analyst: Tracked system change requests. Wrote support services contracts. Analyzed and reconciled invoices and time entries. Applied GUI front-end changes. Performed unit &integration testing• Process Improvement Specialist: Developed business process improvements• Trainer: Conducted end-user & corporate training (public speaking) on custom applications & MS Office Suite

• Customer Support Representative: Processed order & resolved production issues; performed customer service support• Technical Writer: Wrote copy for newsletter, client products, & sales literature• Graphics Designer: Created and proofed artwork

• Wrote and designed 8 newsletters per month for a readership of 50,000

Canton, Oh, Us

• Sold subscriptions for multiple magazines and books. Achieved daily quotas

Kent, Ohio, Us

• Planned and conducted 8 undergraduate courses in freshman literature & composition

Master Of Arts (M.A.), English Literature (British And Commonwealth)

Continuing Education

Bachelor Of Arts (B.A.), English Literature (British And Commonwealth)