Jean Becerra Email & Phone Number

Canada

Mississauga, Ontario, Canada

Colombia

Working as a collections Specialist for large clients, communicating with the accounts payable department of transportation brokers to check on the status of the payments. Making sure that they were paying on time or setting up a payment plan that was beneficial for both parties.Review truckers insurance and making sure that they were fully valid and updated. Providing training to new members of the payment resolution team and following up on them on provide any feedback needed.

Colombia

Working as a collections Specialist, communicating with the accounts payable department of transportation brokers to check on the status of the payments. Making sure that they were paying on time or setting up a payment plan that was beneficial for both parties.

Colombia

Audit and review of transportation documents like BOLs and rate confirmations for large clients, making sure that everything match and was in order to proceed with the payment process.Also in charge of the Audit team of 8 people. Providing feedback on their performance and coaching them on how to improve their skills across the auditing process.

Colombia

Contacting transportation brokers to verify Bill of ladings, rate confirmations, packing lists, invoices through phone calls and emails.

Bucaramanga, Santander, Colombia

• Updated and supervised inventory for over 200+ products, coordinating forecasting, purchase order management, and carrier management for 2 different departments.• Conducted negotiation processes with international suppliers, securing terms, reducing cost by +10%, and fostering strong business relationships to optimize procurement operations.• Managed efficient transportation logistics for product shipments from origin to destination, utilizing both air and Ocean transportation, meeting delivery deadlines by 95%.• Negotiated freight contracts to optimize transportation, ensuring 90% efficiency and client satisfaction.• Performed multiple related functions to ensure proper logistics operations, including coordinating documentation and customs clearance, overseeing warehouse management, and contributing to a 20% increase in orders delivered on time.

Área Metropolitana De Bucaramanga

Starting as a basic bilingual customer service representative and moving up to Floor support after 2 month of outstanding performance and ending up us a Team Leader, where feedback and follow up on metrics and performance was given to each and everyone on the team

Floridablanca

Bucaramanga

Worked as a bilingual customer service representative for a seasonal (sep-dec) while I was finishing my major.

Supply Chain Management, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration - Bba, Industrial Engineering

Activities and Societies: swimming

Learning English As A Foreign Language, Teaching English As A Second Or Foreign Language/Esl Language Instructor, Nivel De Inglés B2