Jean Gagné Email & Phone Number

Macedonia, Oh, Us

Cuyahoga Falls, Ohio, Us

Partnering with the corporate leadership team and key members of all business units globally to develop and execute an information technology road-map facilitating and supporting the long-term growth and business requirements of Americhem.Bridging Business and Technology!

For various manufacturing and distribution companies ranging from $5M-$50M in revenuePerform business/technology assessment, identify risk areas and provide proposals and solutions to mitigate problem areas. Also, provide ERP and Financial software training and support, further leveraging existing and new technologies.• Developed process and productivity improvements within Supply Chain reducing operating expenses (16%), increasing resource utilization and eliminating several manual and repetitive functions saving 25% of FTEs annually.• Developed and instituted key management metrics and reporting resulting in real-time visibility and control of critical production and shipping activities, company assets, sales, and expenses.• Designed and outsourced network upgrade including replacing legacy servers and telephone switch and provider, realizing improved bandwidth, processing, capacity, backup and security and savings in excess of $250K over 5 years.

Responsible for operational activities including sales order processing, inventory control, fabrications, finance/accounting and Information Technology. Manage an operating budget in excess of $2M and an organization of 25 associates.• Identified and remediated critical business system gaps and financial inconsistencies, eliminating work requirement of 1/2 a FTE out of 3, now reassigned to focus on other initiatives and reducing operating expenses by 19%.• Developed and implemented numerous companion applications such as data integrity controls, sales price management, sales commissions, time and attendance as well as system generating inventory and customer product labels, catalogs and price sheets; resulting in automated streamlined processes and freeing up an additional FTE.• Implemented system and process improvements to inventory control function reducing finished goods stock by 26%.• Maintained and upgraded the businesses ERP and Financial systems, and technology infrastructure; developed and trained associates on Standard Operating Procedures; all to mitigate risk and ensure an efficient, continuous operation.• Reengineered Bill of Materials and Routings for two distinct manufacturing processes; increasing Bills of Material, Standard Cost and Inventory accuracy to 95%+ allowing for reduction of raw material inventory by 18%.

Bedford Heights, Oh, Us

Responsible for leading and managing special projects to supplement the CIO. Also responsible for all (three) remote MIS organizations and legacy business systems. Manage an operating budget of $4.7M and staff of 11 including 6 indirects.• Reduce Sarbanes Oxley controls from 176 to 51 based on focusing on the integrity of the financial statements.• Sourced, designed and implemented a Document Management System (Hyland Software’s hosted solution) in support of the company wide ERP system implementation and the organization’s document storage and recovery requirements.• Re-engineered and sourced new inventory control and shipping tags realizing an annual savings in excess of $250K.• Project managed the development of the organizations Business Continuity initiative. Completed IT Risk Assessment and Business Impact Analysis; defined and prioritized objectives and continuity strategies; and implemented Disaster Recovery solutions with respect to the business and underlying technical architecture. DR project 70% completed.• Managed the upgrade and implementation of an ERP system for fabrication division including planning and inventory control processes realizing a 31% reduction in raw and work in process inventory and 27% increase in productivity.

Boston Heights, Ohio, Us

Managed and leveraged the organization’s ERP systems, network, voice and data infrastructure. Established I.T. policies and procedures and manage an operating budget of $350K and staff of 2 associates.• Developed a solid, hands-on team and upgraded the technology infrastructure while supporting the growth of 10 additional retail locations without increasing I.T. staffing of three (59% growth in stores and 44% increase in users).• Designed and managed the development of a Data Warehouse for use by all functional areas including Executive Management Team. Saved in excess of $150K by avoiding the purchase of additional ERP modules.• Led the implementation of numerous companion applications improving the quality of deliverables and eliminating the work of 4 FTE (i.e. sales reporting, price management, price labeling, inventory planning, traffic statistics, etc).• Designed and implemented a custom special order application for use at point on sale reducing customer special order rejects by 62% and canceled special order inventory in excess of $650K annually.• Established IP Telephony as communication standard – transitioned all store locations to IP phones with no down time.• Upgraded Wide Area Network at a reduced annual cost of $130K with an increase in bandwidth of up to 10 times.

• Designed and implemented a fully-automated centralized Distribution Center, reduced warehousing square footage from 1M to 325K resulting in a $7.5M annual savings; total sales distribution consolidation of over $400M.• Re-engineered Product Development process reducing overall time to market from 200 plus days down to 150, and generating incremental annual sales of $3.5M.• Developed and implemented a point of sale Vendor Managed Inventory System (VMI) for a large US chain customer resulting in a 65% increase in sales and 31% decrease in inventory.• Implemented MRP principles within a legacy business system realizing increased plant productivity of 21%, an inventory reduction of $1.5M and an annual operating expense savings in excess of $550K.• Performed two computer hardware platform changes and a multitude of hardware/software upgrades to support increased manufacturing and sales volumes with no down time (i.e. sales increased from $18 to $72M in 2 years).