Jean Grace Email & Phone Number

San Jose, Ca, Us

Seaside, Ca

Coordinating and managing special software projects for Department of Defense

San Jose, Ca

Project Manager, human resource project.Developed strategic assessment package for evaluating business operations including training module (via WebEx).Initiated participation in Volunteer Fair (150 attendees) to recruit 20 nonprofits to become clients and attract new volunteers to CLASS.

San Jose, Ca

CSIX - Coordinated and supported bi-monthly professional resume and interview workshops.SBODN (South Bay Organizational Development Network) - Speaker liaison and Coordinator for group of 30-50; hosted webinars using GoToWebinar. ProMatch - Team Lead and coordinator of more than 30 diverse professionals working to deliver four or more workshops per month with up to 50 participants in job transition. ProMatch - Created and maintained LinkedIn communication group forum for team of over 100 professionals; Alumni Liaison Coordinator; planned and hosted monthly networking events.VLAB (MIT/Stanford Venture Lab) - Event Coordinator, handled event registration, room set-up, attendee liaison.Boy Scouts of America - Den Leader in Singapore, San Jose; coordinated, led, and participated in regular classroom, holiday, and graduation events; leadership roles on various youth teams.

Key member of launch team for IBM relational database for mobile devices (DB2 Everyplace); evaluated market requirements, competitive products, pricing options, customer requests and development bandwidth.Raised participation rate in customer beta program from 30% to 50% after creating customer selection and qualification criteria; developed and managed program from start to finish.

Hired, trained and supervised team of 10 professional software engineers for new software development center in Singapore to develop retail system.Conducted weekly international phone meetings with diverse participants from five countries, successfully overcoming language and cultural barriers.Key member of the management team ensuring compliance with provisions of grant from Singapore government while continuing to achieve stated ROI for US Retail Solutions.

Improved efficiency (+50%) of reporting metrics by deploying new customer satisfaction survey tool for executive management team.Enabled executive staff to make better billiing, staffing and work assignment decisions by analyzing and reporting measurement data for service organization of greater than 100 people.PRIOR IBM EXPERIENCEProduct Planner, IBM Personal Software Products, Austin,TXFormulated and managed product plans for Apple/IBM joint venture product and relational database product.Helped close deals by presenting product plans to customers in Executive Briefing Center.Software Development Manager, Austin, TXManaged department of 15 software engineers responsible for code design, development, and delivery of relational database product components as part of 200 person organization.

Project Management Courses

Bachelor Of Science (Bs), Computer Science