Jean Gray Email & Phone Number

United States

Manage a team of National Account Directors, who build and maintain long term relationships with key customers. Develop and implement account specific strategies to substantially grow the business.

Northeast Region

Directed, coached, and motivated a team of Sales Account Executives to maintain and grow clinical laboratory sales and service in the Northeastern US. Client base included: Physician Offices, Nursing Homes, and ACO/IPA Organizations.

Northeast

Managed Molecular Laboratory Diagnostics Sales Team for Northeast U.S. Infectious disease, genetics, and oncology product lines with sales exceeding $25MM. Worked with cross functional areas-Marketing, Contracting, Finance, Customer Service, Technical Support, and Operations to develop and implement process improvements, increase revenue, and strengthen market share• Consistently exceeded sales goals, #1 Region in Nation 4/5 years• Partnered with Human Resources to write job descriptions, revamp guidelines for performance standards, and build compensation plans• Served on several re-organization and restructuring committees. Analyzed geographic, total available market, and sales history data to re-cut territories resulting in increased productivity and reduction in travel expenses• Field liaison for the re-launch of Salesforce.com and implementation of ipads to all field based employees• Built and introduced new sales tools to include: Quarterly Business Review, Sales Process Map, and Monthly Highlights

New York

Responsible for the sales and support team covering Manhattan and Greater New York. Drove capital and reagent sales for Chemistry, Hematology, and Immunology • During first year as Manager, brought NY District to #1 out of 24 US Districts from #20• Collaborated with Finance to develop Excel workbooks for Forecasting and Budgeting • Partnered with Training to create “Roadmaps to Sales Success”, a step by step guide to standardize the sales cycle

New York/Connecticut

Educated Urologists and created market demand for DNA testing for bladder cancer. • Organized and participated in Hospital Grand Rounds• Mentored and trained new representatives

East Coast

Tracked sales, total available market, and trends for East Coast Immunoassay business. Responsible for training and launching new products to 30 sales representatives• Created and introduced the “Show me the Menu” program, resulting in 30% increase in assay utilization, program was adopted by U.S. Marketing and launched to over 200 sales representatives throughout the U.S.• Standardized new product launch guidelines, facilitated the role out and training to field• Served as liaison between field sales and U.S. and Global Marketing

Greater New York City Area

Hospital Laboratory account management, capital equipment and reagent sales. Negotiated contracts with health systems and group purchasing organizations. Developed and executed account specific strategies.• #1 in U.S. for placing the most Immunoassays systems, 18 Axsyms in 1997• Earned numerous awards to include: President’s Club, Regional AE of the Year, National runner up, Diamond Senior Sales status• Demonstrated year over year growth for Chemistry, Immunoassay, Hematology, and Point of Care product lines

Northeast

Responsible for installation, integration, training, and troubleshooting for instruments and reagents.• Developed and conducted scientific training session and symposiums• Partnered with sales team to market and implement new assays• Served on the National Advisory Board and led CLIA role out

Hartford, Connecticut Area

Supervised the Virology and Serology Laboratory. Managed training, scheduling, continuing education and performance of Microbiology technical staff• Instructed Medical Technologists and Pathology Residents• Selected to attend Virology courses at Center for Disease Control and Mayo Clinic

Bachelor Of Science (Bs), Medical Technology

Activities and Societies: ASCP Certification

Master Of Business Administration (M.B.A.)

Course work (10 credits)