Jeanie S. Email & Phone Number

Nashville, Tn, Us

New York, New York, Us

Minneapolis, Minnesota, Us

Seattle, Wa, Us

Expanding scope to include supporting the Partner Support Team in much the same way as Sales - defining/refining standardized support processes, identifying support system requirements and collaborating with the systems team to build those systems, and driving KPI reporting.

Seattle, Wa, Us

Driving seller productivity globally by building out and managing the Sales Operations function including defining standardized sales processes, determining sales system requirements, building out sales pipeline reporting, establishing a sales enablement program, refining and executing deal desk processes, and creating, implementing and maintaining incentive compensation plans specific to each sales role.

Bellevue, Wa, Us

Redmond, Washington, Us

Lead a team of seven professionals in the development and enhancement of US seller and sales managment processes and tools focused on optimizing seller productivity and driving execution against fiscal year targets.- Launched insightful, action-oriented sales pipeline reporting resulting in an average 52% reduction in stale pipeline monthly.- Streamlined processes and created seller training and reporting which resulted in 51% year-over-year reduction in compliance issues related to business investment funds.- Overhauled roles and responsibilities and established new processes related to the monthly business review cycle, resulting in 50% less re-work and significantly improved data accuracy.

Redmond, Washington, Us

Lead a team of ten in the project management of a massive overhaul of the execution of Microsoft's worldwide partner incentive programs.- Established a Project Management Office and initiated standard, simplified, project management processes for multiple, interrelated projects which improved cross functional business insights resulting in quicker decision making, 20% fewer operational issues, and less re-work across the projects overall.- Shaped and implemented a risk governance framework which proactively identified areas of operational risk, established corrective actions to mitigate those risks, and monitored actions to ensure completion. Internal audit results improved year-over-year 50%+ as a result.- Restructured vendor resources and saved roughly 40% ($1M) in annual costs.

Redmond, Washington, Us

Lead a team of eight professionals in the implementation and management of processes and tools used for developing, communicating, negotiating, and reporting Microsoft Subsidiary Scorecard metrics, targets, and monthly results worldwide (26 scorecards containing approximately 500 metrics, measured in roughly 85 subsidiaries). Defined and managed the Sales Marketing Services Group quarterly rhythm of the business processes globally.- Strengthened and streamlined existing processes for defining, documenting, attaining executive approval, and communicating key business metrics, resulting in roughly 20% fewer changes to key metrics at mid-year in the first year.- Trimmed the scorecard planning process by four weeks and reduced target escalations by 30%+ by creating a new tool which allowed both corporate and field business partners to see and discuss real-time updates to metric definitions and calculations.- Decreased team budget by approximately 47% by restructuring responsibilities and establishing stronger partnership and communication with IT team.

Redmond, Washington, Us

Lead global team of roughly 100 professionals in 20 countries who executed incentive payments for Microsoft's 16,000+ program participants in 40+ subsidiaries.- Successfully negotiated and orchestrated worldwide reorganization of incentive comp operations personnel, developing both short and long term strategies around organizational structure, role definitions, partnership models, and operational excellence. Maintained targeted operational results and concurrently improved employee satisfaction by two points.- Managed the development and implementation of multiple worldwide processes, both manual and automated, to support Microsoft's worldwide incentive compensation program. Identified and communicated opportunities for system enhancements enabling workflow and process improvement. Improved operational results by 13 points to 98% accurate and timely payments, and maintained those results over time.

Broomfield, Colorado, Us

Overland Park, Kansas, Us