Jeanine Dillon Email & Phone Number

Uniondale, New York, United States

Manhasset, New York, United States

Manhasset, New York

Lead all day-to-day operations of the seventh largest town in New York State comprised of 17 departments with 460 employees who deliver fundamental services to 230,000 residents. Provide operational expertise and strategic counsel to the Town Supervisor and implement legislative decisions and initiatives on behalf of the Supervisor and Town Board.

Albany/Patchogue, Ny

Created and implemented an award-winning Lean program on behalf of the Governor for the New York State Department of Labor and instituted all operational lean policies and procedures. o Child Performer Permit Process Lean results: reduced the average time to issue a permit by 92%, from 42 days to 2 days, decreased rejected applications by 72% and backlog by 76%, and increased production by 70%.o Unemployment Insurance Break in Claims Process Lean results: reduced average time to process a break in claim by 93%, from 43 days to 3 days and improved production output by 50 % despite a 92% reduction in staff.o Apprenticeship Program Recertification Process Lean results: reduced the average time to issue a certification from 173 days to 40 days.o Work Opportunity Tax Credit Process Lean results: reduced the average time to issue a tax credit from 330 days to 180 days.o Unemployment Insurance Benefits Non-Monetary Determinations Process Lean results: improved Federal timeliness by 80%o Asbestos Handler’s Certification Process Lean results: reduced average time to issue a certification from 30 days to 8 daysTransformed departmental processes and performance through Lean leadership, strategic planning, and disciplined execution. Recruited and trained all departmental Lean Belts. Served as Kaizen Facilitator overseeing the re-engineering of processes according to Lean methodologies.

Islip, New York

Oversaw operations of the 4th largest town in New York State with a budget of $112M funding 15 departments/divisions and 900 employees providing services to 330,000 residents.

Hauppauge, New York

Coordinated with department heads to develop and draft legislation; prepared the Annual State Legislative Agenda. Communicated with the New York State Governor’s Office and the New York State Association of Counties; presented the Suffolk County Executive’s position and policies to the Suffolk County Legislature, community organizations, and residents.

Huntington, New York

Coordinated the resolution of all constituent matters and neighborhood issues for the town board; studied, drafted, and steered proposals through the town law making process. Served as Press Secretary for the Democratic Town Councilmembers. Supervised a department of seven.

Lindenhurst, New York, United States