Jean-Kristof Dufresne, Crme work email
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Jean-Kristof Dufresne, Crme personal email
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I’m all about building strong partnerships, generating growth, and unleashing innovation.Right now, I’m part of the amazing team at Connect&GO, where we’re shaking up the attractions industry with our integrated management platform that helps venues enhance guest experiences, streamline operations, and boost revenue!I’m happily married and a proud father of a 4-year-old son, and I have a passion for technology that drives me every day. I also serve on the board of directors for HSMAI Québec, where I focus on fostering growth and innovation in the hospitality industry. Transparency is at the core of my values, and I believe in creating open and honest partnerships.If you want to chat, swap ideas, or just connect, shoot me an email at jean-kristof.dufresne@connectngo.com or slide into my DMs!
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Hotels @ AirbnbAirbnbMontreal, Qc, Ca
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FounderLftMontreal, Qc, Ca -
Director Of PartnershipsConnect&Go Sep 2024 - PresentMontreal, Quebec, Canada- Develop and implement strategic partnership plans with key stakeholders in the attractions industry, driving collaboration that enhances guest experiences and boosts revenue.- Collaborate with cross-functional teams, including sales, marketing, and product development, to identify partnership opportunities and optimize integrated solutions for clients.- Leverage expertise to provide thought leadership and insights on industry trends, fostering innovation and growth for Connect&GO’s partners. -
MembrePartnershift - Partnership Community Nov 2024 - Present -
Board Member & Vice-President EducationHsmai Québec Sep 2023 - PresentMontreal, Quebec, Canada- Lead the development and execution of educational initiatives aimed at enhancing professional skills and knowledge within the hospitality industry, fostering continuous learning among HSMAI Québec members.- Collaborate with industry leaders to create networking opportunities and resources that promote best practices and innovation in hospitality.- Advocate for professional development by organizing seminars, webinars, and events that empower members to adopt industry best practices. -
Director, Hospitality Account StrategyPlusgrade Jan 2023 - May 2024Montreal, Quebec, Canada- Develop and implement strategic account plans for major hotel chains and independent properties, resulting in increased ancillary revenue and improved guest experience.- Collaborate with cross-functional teams including sales, product, and customer success to identify opportunities for revenue optimization and drive customer retention.- Leverage deep knowledge of travel technology and industry trends to provide thought leadership and insights on hospitality industry best practices. -
Principal Product Manager, FlightPlusgrade Jun 2022 - Jan 2023Montreal, Quebec, Canada- Conduct in-depth analysis of user behaviors, industry trends, and market needs to inform product development and optimization strategies- Develop and execute a comprehensive product roadmap that aligns with business goals and objectives, and track progress against key performance indicators (KPIs)- Collaborate closely with cross-functional teams, including engineering, design, sales, and marketing, as well as external partners and stakeholders to ideate, prototype, test, and launch new products and features.
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Regional Director, AmericasPlusgrade May 2020 - Jun 2022Montreal, Quebec, Canada- Identify, evaluate and recommend regional growth initiatives and develop action plans to drive revenue growth and increase market share- Monitor and analyze regional performance, identifying areas for improvement and opportunities for expansion- Establish and maintain strategic relationships with airlines and other key stakeholders in the region to cultivate new partnerships and maximize revenue opportunities.
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Manager, Partner Success Management (Middle East, Africa & India)Plusgrade Sep 2018 - May 2020Montreal, Canada Area- Foster and maintain strong partner relationships by providing exceptional support and service, as well as identifying new opportunities for collaboration and revenue growth- Increase usage of current features and drive adoption of new product features by collaborating closely with partners to understand their needs and pain points- Drive revenue growth and increase market penetration by developing and executing comprehensive growth strategies, including market research, competitive analysis, and partnership development.
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Market Manager, Vacation RentalExpedia, Inc. Oct 2017 - Sep 2018Montreal, Quebec, Canada- Identify and pursue opportunities to build and expand the portfolio of vacation rental property management companies, driving revenue growth and market share- Foster and maintain strong partner relationships by providing exceptional support and service, as well as identifying new opportunities for collaboration and revenue growth- Collaborate closely with internal and external stakeholders to continuously improve the overall vacation rental experience, utilizing user research, data analysis, and industry best practices to drive product innovation and optimization. -
Associate Market ManagerExpedia, Inc. Jan 2015 - Oct 2017Montreal, Quebec, Canada- Drive growth in the Quebec market by expanding the portfolio of local hotel partners and securing additional inventory over high demand and compression periods- Develop and maintain strong relationships with hotel partners, utilizing a consultative approach to identify new opportunities for collaboration and revenue growth- Implement multiple new initiatives with partners, utilizing data-driven insights and market research to drive product innovation and optimize partner performance.
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Ecommerce, Distribution & Marketing ManagerSofitel Nov 2013 - Jan 2015Montreal, Quebec, Canada- Oversee the management of social media channels, OTAs, metasearch websites, and direct website, utilizing SEO and SEM strategies to drive traffic and revenue growth- Cultivate and expand relationships with journalists, bloggers, and influencers to increase brand awareness and drive engagement across various media channels- Identify and develop strategic partnerships with other brands, events, and organizations to drive revenue growth and expand brand reach. -
Revenue ManagerSofitel Aug 2013 - Nov 2013Montreal, Quebec, Canada- Analyze market trends and data to identify pricing and inventory optimization opportunities- Develop and implement revenue management strategies to maximize occupancy, ADR, and RevPAR- Collaborate with internal and external teams to optimize revenue opportunities and drive overall hotel performance.
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School Of Excellence Management Trainee - Regional Revenue And Distribution ManagementSofitel Aug 2012 - Aug 2013Mauritius- Monitor market trends and analyze data to recommend pricing and inventory management strategies for 2 properties.- Collaborate with cross-functional teams to develop and execute revenue and distribution plans, optimizing revenue streams across multiple channels.- Evaluate performance metrics and make data-driven recommendations to drive growth in revenue, occupancy, and RevPAR.
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Management TraineeW Hotels Feb 2012 - May 2012Montreal, Quebec, Canada- Assisted in daily operations across various departments, including housekeeping, food & beverage, and hotel sales, gaining hands-on experience in the hospitality industry.- Collaborated with management to identify areas for operational improvement and implement best practices, contributing to enhanced guest satisfaction and team efficiency.- Engaged in training sessions and workshops to develop skills in hotel management, customer service, and sales strategies, laying the foundation for a successful career in hospitality. -
WaiterLa Piazzetta Sep 2011 - May 2012Montreal, Quebec, Canada -
Front Desk ReceptionistAccor May 2011 - Aug 2011Montpellier, Occitanie, France -
Reopening Task ForceDelta Hotels May 2010 - Oct 2010Port Carling, Ontario, Canada
Jean-Kristof Dufresne, Crme Skills
Jean-Kristof Dufresne, Crme Education Details
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International Hotel Management -
(Online Certificate) -
(Online Certificate) -
Certificate In Hygiene And Sanitation From The Ministry Of Agriculture, Fisheries And Alimentation
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École D'Éducation Internationale De LavalInternational Baccalaureate Diploma
Frequently Asked Questions about Jean-Kristof Dufresne, Crme
What company does Jean-Kristof Dufresne, Crme work for?
Jean-Kristof Dufresne, Crme works for Airbnb
What is Jean-Kristof Dufresne, Crme's role at the current company?
Jean-Kristof Dufresne, Crme's current role is Hotels @ Airbnb.
What is Jean-Kristof Dufresne, Crme's email address?
Jean-Kristof Dufresne, Crme's email address is jk****@****ail.com
What schools did Jean-Kristof Dufresne, Crme attend?
Jean-Kristof Dufresne, Crme attended Institut De Tourisme Et D'hôtellerie Du Québec, University Of Michigan - Stephen M. Ross School Of Business, Sda Bocconi, Institut De Tourisme Et D'hôtellerie Du Québec, École D'éducation Internationale De Laval.
What skills is Jean-Kristof Dufresne, Crme known for?
Jean-Kristof Dufresne, Crme has skills like Food And Beverage, Hospitality, Customer Relations, Customer Service, Mac Os X, Adobe Creative Suite, Opera, Maitre D', Tars, Social Networking, Hotix, Micros.
Who are Jean-Kristof Dufresne, Crme's colleagues?
Jean-Kristof Dufresne, Crme's colleagues are Edna R., Jasmine Manga, Sandra Kevinsophia, Brooke Neis, Prashant Ranavat, Roberta Muñoz, Radhika Sardana.
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