In this role, I direct vital activities designed to generate prospective clients and assist existing clients maximise foreign trade strategy as related to logistics, trade finance, and trade tax advisory. To do this effectively, I own responsibility for defining supply chain finance strategy by identifying customer needs and market opportunities. I do this by preparing solutions for all clients and present, providing feedback on market intelligence, product issues, and other key information;… Show more In this role, I direct vital activities designed to generate prospective clients and assist existing clients maximise foreign trade strategy as related to logistics, trade finance, and trade tax advisory. To do this effectively, I own responsibility for defining supply chain finance strategy by identifying customer needs and market opportunities. I do this by preparing solutions for all clients and present, providing feedback on market intelligence, product issues, and other key information; coordinating client’s itinerary to China to assist with the sourcing of new suppliers and evaluation of current suppliers in comparison with business goals, requirements, products specifications, and accreditation.Key contributions include:~Increased clients by more than 60%.~Led implementation of communication strategies that decreased customer complaints by more than 50%.~Introduced a supply chain ERP system that reduced workload by 40%.~Building a network of some of the most influential retail manufacturers in Brazil. Show less

During this time, I ensured optimal delivery of customer service for this high-volume law firm through implementation of process improvements. I reviewed internal processes and evaluated office productivity to develop plans for standardisation, streamlining, and optimisation.Key contributions include:~Triggered a 30% reduction in workload by standardising internal processes.~Demonstrated exceptional ability to improve delivery of administrative services.

Here, I forecasted domestic and international market trends for this agricultural commodities brokerage company. At the same time, I processed client reports regarding agricultural commodities in a global market and conducted sales between domestic and international companies.Key contribution includes:~Increased number of client by 10% through delivery of exceptional customer service.

- Reception; - Hosting Guests;