Jean-Luc Elias Email & Phone Number

Lebanon

MET-CS is a leader in the Levant region providing IT Infrastructure Solutions and Systems Integration.- Spending time understanding customer's challenges and recommending the solution that best tackles their needs.- Navigating and Winning Complex Sales while cultivating Trust in the account.- Increasing market share and enhancing customer relationships and swapping competitors by consistently demonstrating Value.- Sales Target overachievement 125-200% 4 years in a row

Beirut District, Lebanon

Formerly, Dell Technologies Gold Partner.- Overachieved annual sales target 2017 from first year in new market (> 130%)- In charge of managing and closing Data Center solutions Megadeals > 6 M$- Opening new accounts driving new revenue streams to the company (5 new accounts in 1 year)- Building a long term strategic customer relationship; being their trusted advisor- Sharp focus on IT and Digital Transformation by offering leading-edge Enterprise Cloud Platform solutions from Nutanix- Helping organizations to cost effectively manage their data while fully leveraging its value using Splunk and Commvault

Paris Area, France

Dell Technologies is a family of businesses that includes Dell, Dell EMC, VMWare, Pivotal, RSA, SecureWorks and Virtustream, and provides customers with the most complete and diversified portfolio of solutions to embrace the IT transformation and the Digital transformation of today's world.- Develop account penetration strategy- Managing enterprise accounts across different verticals: Luxury (L’Oréal and Hermès), Oil and Gas (Technip), eCommerce (Vente-Privee), Media and Communication (Canal+)- Maintain a solid customer intimacy while being relevant to their business- Cultivate trust in the account enhancing Data Center Storage sales profitability- Consistently meet sales target with accurate planning and forecasting (average +/- 5%)- Won major deals (2.5M€+) as well as “competitive swap”- Constantly following sales training updates and role play practice

Paris Area, France

Pan-African Value Added Distributor in the IT industry, specialized in Virtualization, Cloud solutions, Infrastructure WAN optimization, Systems and Networks Security.- Conducted technical and sales enablement across Africa for channel partners on the following products: Citrix Systems, BlueCoat, SilverPeak and NetClarity (acquired by HexisCyber)- Helped partners in answering to RFPs in a timely and accurate manner- Increased market coverage by recruiting new channel partners based on different verticals- Organized events and workshops for key partners and end-customers- Delivered onsite PoCs (success rate above 80%)- Played a key role in helping regional sales managers closing big deals- Created a complete virtualized lab environment allowing remote product demonstrations- Countries in scope: Morocco, Algeria, Tunisia, Nigeria, Kenya, Côte d’Ivoire, Senegal and South Africa

Monrovia, Liberia

COMIUM Data is a regional Telecom Operator in West Africa.- Managed a team of ten engineers and technicians with 24/7 support availability- Expanded the network coverage by implementing new sites after extensive planning- Assigned daily support tasks to team members and customer satisfaction follow-up- Optimized network performance by configuration enhancement and upgrades- Implemented new services: Prepaid cards and online recharge

Beirut, Lebanon

Data Consult is a reseller and system integrator; Cisco and Microsoft Gold Partner.- Responsible for resolving Network Security and VoIP/ToIP issues occurring on Cisco platforms- VoIP/ToIP projects implementation (Cisco Call Manager, IP Phones, etc.) including LAN/WAN configuration for major regional banks (Lebanon, Syria and Jordan)- VoIP/ToIP and Network support for service providers, universities, hotels and private houses- Launched a NOC (Networks Operation Center) department for centralized regional customer support

Beirut District, Lebanon

Training in the SI&M (Site Implementation & Maintenance) unit:- New sites implementation and troubleshooting (Antenna Alignment, TX/RX card replacements, etc.)- Drive tests, interference and coverage planning- Site Acceptance tests- On-call 24x7 availability

Beirut District, Lebanon

- Support in Telephony implementations (PBX) and troubleshooting- DECT implementations and troubleshooting

Bachelor'S Degree, Networks And Telecommunications Engineering

Diploma, Biological And Physical Sciences