Jean Mann work email
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Jean Mann personal email
Jean Mann is a Government and Political Affairs at Montgomery County Judge. They possess expertise in customer service, human resources, management, leadership, performance management and 16 more skills. Colleagues describe them as "Jean is an asset to any group she works with. Jean is both diligent and highly committed to her work and work product. Her ability to multi task, direct groups, develop and implement programs administrative policies, all of which enabled the Houston staff and coworker’s to move forward quickly and efficiently as the division was reorganized and positioning for future growth. Jean has demonstrated repeatedly the ability to deliver proactive solutions under highly stressful work situations, resulting in higher productivity being attained, improved customer service and overall increased loyalty for the company. Jean is one of those unique individuals that is not afraid to be part of the daily execution and will assume work as needed to assist the team and ensure the job is complete and delivered on time. In her role she demonstrated a high competency to handle budgeting, allocate resources, follow up and ensure that not only her direct reports but the Houston staff she supported were able to meet targeted goals. An outstanding communicator, both in writing and speaking, a very quick study -Jean has demonstrated the ability to network with a variety of individuals and groups demonstrating a professionalism that has been an asset to the division as the company expanded their operating base within the Houston market. Based on my experience working with Jean, it is my pleasure to recommend her for any position she may be applying for! As I mentioned earlier Jean will be a definite asset to any group that she joins!" and "Jean is the best Executive Assistant I have ever had the pleasure of working with. She is supremely organized, a self-starter, and excellent with managing complicated and sensitive data. I can't think of anyone better suited for an executive admin position and offer my highest recommendation."
Montgomery County Judge
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Government Relations ManagerMontgomery County Judge Sep 2022 - PresentConroe, Texas, United StatesHGAC - Transportation Advisory CouncilHGAC - Transportation Improvement Program Subcommittee HGAC - Regional Transportation Plan SubcommitteeGulf Coast Rail District Board Member
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CommunicationsMontgomery County Commissioner’S Office Mar 2020 - Sep 2022Precinct 4
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Court AdministratorMontgomery County Justice Of The Peace Precinct 3 Jul 2019 - Mar 2020
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General ManagerDefiance Press & Publishing 2016 - 2017Conroe, TexasManaged all aspects of book publishing from manuscript to shelf, including evaluating manuscript, editing, page formatting, ISBN numbers, LCCN numbers, audible, printing, distribution, and publicist. Handled messaging to the consumers through management of 6 Facebook pages, 4 Twitter feeds, 3 LinkedIn pages, and 3 websites with linked emailing applications. Managed blog for key author.* Being a new book publishing company and wanting to land a distribution contract, the company’s online presence needed to be top notch:- Redesigned three websites adding SEOs- Managed multiple social media accounts on Twitter, Facebook, and Instagram. - Implemented Google Analytics to track online activity. - Implemented Google AdWords and Facebook marketing tools to target audiences for the genre of each book.* Our online presence increased dramatically and we were able to secure a distribution contract. -
Inside Sales / Customer ServiceW Abrasives 2015 - 2016Houston, Texas AreaResponsible for product pricing based on regional market and volume. Coordinated all aspects of supply-line management, including quoting, shipping, and coordinating inventory based on projected needs. Territory included Southwest, Southeast, Midwest, and Western United States, and Mexico. Reported to the Regional Director of Sales.* Being new to the company found the pricing confusing. Worked with leaders in other departments to understand the pricing and put together guidelines to be used by other new employees. This resulted in an easier onboarding process for new employees.
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Manager, Customer Service AdministrationRigaku Americas Corporation 2012 - 2014The Woodlands, TexasReported to the Director of Customer Service. Managed 11 direct reports and the back office operation of an ERP system which included service contracts, billed service, parts administration, help-desk operation, and RMA processes. Served as a cultural change agent for the department. Provided quarterly revenue/cost reporting and trending.* An ERP system had recently been implemented and the Customer Service Administrative Staff was only trained in their part of the processing. As Manager it was important to cross train the staff to create an efficient back-up system. Resulting in the staff could work in all of the aspects of customer service to pick up the slack if someone was out.* Worked with the staff to streamline processes, adding accountability in the new ERP system, resulting in increased productivity. -
Executive AssistantAon Hewitt 2009 - 2012The Woodlands, TexasReported to the Vice President of Customer Service Practice Leadership. Provided advanced administrative support and worked globally to support Customer Service goals and initiatives. Was a resource for and provided guidance to Vice President’s direct reports. Developed and implemented process improvements with local and national impact.* Allocated engagement budget dollars to 20+ Customer Service Managers. Created and implemented recognition budget tacking system for managers to track their budgets, which fed into the overall budget. The tracking system was later implemented nationally in all call centers.* Succession planning meetings were scheduled quarterly to discuss employees ready now, in 1 year, in 3 years, and in 5 years for promotion and to what position. Created a succession planning management document for Customer Service Leadership. Kept the document updated to stay on track with the career paths for Customer Service employees.* There was a need for administrative assistants to understand the financial aspects of the company. Taught Business Acumen class focusing on how and when revenue is recognized, and what they can do in their role to affect the budget in a positive way. At the end of the course, the attendees left with an understanding of how they can affect and contribute to corporate budget goals. -
Administrative AssistantAon 2005 - 2009The Woodlands, TexasReported to the Director of Benefits Administration supporting client team initiatives. Responsible for all client and participant communication working closely with client contacts. Provided email and calendar management to director.
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Sr. Executive AssistantH-E-B Aug 1991 - Mar 2004Responsible for providing a high level of administrative and analytical support to the President, Sr. VP General Manager and VP of Human Resources. As a member of the sr. management team, participated in strategic planning efforts, addressing policy and organizational goals. Was a member of the Corporate Diversity Sr. Leadership Council as well as Sr. Store Format Development Team. Served on the Executive Committee for Special Olympics Celebrity Sports Carnival.• Worked closely with the Director of Public Relations on behalf of the President. This included press releases, community events, and sponsorships.• A radio station in Houston was doing a show dedicated to Cow Parade Houston. Scripted the H-E-B segment to promote involvement in Cow Parade Houston. The H-E-B segment was entertaining and differentiated H-E-B’s involvement from other sponsors.
Jean Mann Skills
Jean Mann Education Details
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Coursework Emphasis: Economics, Accounting, Literature -
Interior Design
Frequently Asked Questions about Jean Mann
What company does Jean Mann work for?
Jean Mann works for Montgomery County Judge
What is Jean Mann's role at the current company?
Jean Mann's current role is Government and Political Affairs.
What is Jean Mann's email address?
Jean Mann's email address is jr****@****att.net
What schools did Jean Mann attend?
Jean Mann attended Sam Houston State University, Abilene Christian University.
What skills is Jean Mann known for?
Jean Mann has skills like Customer Service, Human Resources, Management, Leadership, Performance Management, Training, Recruiting, Process Improvement, Employee Relations, Project Management, Employee Benefits, Microsoft Excel.
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Jean-Pierre (JP) Ledermann
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Jean Mann
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