Jean Marrapodi, Phd, Cptd Email & Phone Number

Mansfield, Ma, Us

Kansas City, Mo, Us

Design and develop engaging e-learning courses using tools like Storyline, Rise, Camtasia and Vyond. Conducted comprehensive needs analysis to identify training gaps. Structured content to optimize learning experiences. Created multimedia elements to enhance course delivery. Overhauled new banker training, new manager training, and built innovative solutions to meet the changing environment. Early adopter and promoter of AI tools.

Providing workshops and training in literacy, leadership, technical and soft skills arenas, design and development of synchronous and asynchronous elearning materials; facilitation of programs for non-profit and corporate organizations in multicultural education, ESL skills, eLearning, and computer skills.

Teaching online graduate and undergraduate courses in Change Management, Organizational Behavior, Talent Development and Talent Management, Leadership, and Communication.

Irvine, California, Us

Teaching online courses in Instructional Design for eLearning and Instructional Design for Higher Education as part of the Continuing Education Certification Programs.

Orlando, Fl, Us

Design and maintain centralized resource portals for faculty and students in English and Spanish; train faculty; oversee curriculum review and outcomes realignment

Springfield, Massachusetts, Us

Utilized Looker, Quantum Metrics, CrazyEgg and Tableau for website analytics, uncovered insights and provided research and reporting; In previous position provided taxonomy development, LMS reorganization & redesign for the Society of Grownups financial literacy program

Canton, Massachusetts, Us

Designed and developed creative, performance-based learning solutions for clients, and supported the social media initiatives of the organization including writing and designing the monthly blog/newsletter post. Led process improvement initiative and change management for adoption of key collaboration tools, streamlining the work effort.

Providence, Rhode Island, Us

Upskilled and led a team of talented instructional designers from around the country to produce world-class learning supports and experiences. Redesigned the project portfolio management process, documented and streamlined the development cycle, and implemented a framework of learner-centric, interactive, goal oriented courses that make learning sticky for the end users. Instituted a project management process using Smartsheet, and developed five interactive elearning courses to model the shifting paradigm.

Boston, Massachusetts, Us

Managed four talented staff instructional designer-technologists to create, maintain and update over 200 online undergraduate and graduate courses. Worked hands-on to develop 60 courses with subject matter experts, and served on the faculty, teaching undergraduate and graduate courses in communication, organizational behavior and business writing. The team worked to ensure the integrity of the courses in line with sound instructional design principles, ensuring that course objectives were met and assessed for student competencies. Additionally served as administrator of Canvas, the College LMS, providing helpdesk support during the rollout and for subsequent new hires, and participated in academic decisions impacting curriculum development.In 2014, our team won the USDLA Gold Award for Best Practices in Distance Learning and the Brandon Hall Silver Award for Best Learning Team.

Boston, Massachusetts, Us

Working with SMEs, created multimedia online courses for undergraduate and graduate programs in all subjects. Served as SME for organizational behavior, communication, and HR courses. Taught Organizational Behavior, Business Writing, Speech Communication, Interpersonal and Organization Communication as well as Principles of Management,

New York, Us

Took on this newly created role, developed the database to organize the information about the company, defined and implemented the process to create the proposals for the sales staff. Responded to client RFPs, interfacing between the customer, sales and product divisions to find new solutions for customer on-demand printing needs. Additionally, wrote and delivered training, as well as tested new software applications as part of my role on the Sales Operations team.

New York, Ny, Us

MultiPlan purchased Private Healthcare Systems (PHCS) in 2006.Acted as instructional designer and classroom/online trainer, created online multimedia URAC training for company accreditation, which was acknowledged as best in class and promoted as best practice by the agency, served as project lead for large scale training programs, wrote comprehensive courseware for technical training programs for custom software, unifying the training across divisions and solved the problem of disparate answers to questions among different departments. Developed the intranet for the entire training division as part of the corporate rollout across the company, serving on the team determining the parameters, information architecture and needs.

Framingham, Ma, Us

Wrote and conducted business to business sales training, created of The Perfect Order process map for the sales division which became a pillar of the B2B training program; created of The Staples Way sales training materials, produced six satellite sales training TV broadcasts, pioneered the development for the corporate intranet

Us

Creator of e-Lab: hands on laboratory experience for tellers and platform staff on electronic banking including ATM, online banking and telephone banking, which provided a huge shift in customer adoption. Pioneered development of the corporate intranet, transitioning resources online for just-in-time access, provided instructional design for product training materials for new initiatives and retooled existing training to provide a hands-on approach.

Miami, Florida, Us

Promoted the training department during the years when computers were just beginning to become a common tool. Sold classes in a business-to-business network, and promoted classes for consumers on the retail floor. Created and distributed a newsletter, developed a monthly display on the retail floor; responsible for interest grabbers for customers entering the store. Served as the backup trainer and did design work and delivery for customized classes.

Pawtucket, Ri, Us

Administrative support for the development of the experimental virtual reality program.Transition job from eduction to corporate. Temp position.

Phd, Adult Education

Ms, Online Instructional Design

Mcsiip Science Fellow, Math, Computer, Science Education

33 Credits, Elementary Education

Bs, Special Education