Jean Michelle Culp Email & Phone Number

Stafford, Va

Under the direct supervision of the EBS Teacher, on a teacher-paraprofessional team supporting the Individualized Education Program (IEP) goals; I provide feedback to assist the Teacher in developing plans to enable each student to achieve their full potential in school. This goal is achieved by working with a variety teachers in various classrooms to offer each individual student academic assistance, observe and give emotional and behavioral support and help prevent escalation when possible.Skills: • Creative strategies and techniques for working with students.• Present subject matter to students under the direction and guidance of lead teacher.• Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers.• Observe students performance, and record relevant data to assess progress.• Effective professional interpersonal and empathic communication skills; with the ability to interact with students academically, while bolstering their confidence and enthusiasm.

Stafford, Va

Ensure superior customer experience including addressing customer concerns, demonstrating empathy, and resolving problems promptly. Achievements: Fundraiser, recipient of multiple rewards for raising the highest funds for various organizations. Numerous 'You Rock and High-Five' rewards for monthly, high volume of customer survey compliments. Award: Star for Rock Star Service, routinely going above and beyond service expectations when helping customers.Skills: Customer Service, Cashier, Data Entry• Proficient Cashier with consistent daily accurate end of shift till and high IPM (Items Per Minute). • Operate POS (Point of Sale) systems equipment accurately and efficiently; recognizing all forms of monies.• Abide by current state laws for alcohol and tobacco.

Charleston, South Carolina Area

Care for Client and Pets.• Helped support client's goal to maintain independent self-care.• Provided quality home health care and companion service.• Assisted client as needed, particularly preoperative and postoperative.• Apprised client about medications and current Medicare regulations.• Planned, shopped, and prepared nutritious meals.• Transportation, Housekeeper, Lawn Care, Pet Care.• Administered medication to pets according to Veterinary guidelines.• Assist with Veterinary visits subject to Pets various medical conditions.

Charleston Passport Center

Government sub-contract job; highly secured, confidential, production based office setting. Maintained a MRPT (Moderate Risk Public Trust) government security clearance and successfully passed annually required USDOS cybersecurity tests.Achievements: •Offered Team Lead within six months of employment. Consistently promoted to various departments to assist with processing U.S. Passport, Entry Card, and Visa applications for the U.S. Department of State.•Award (September 28, 2007): Certificate of Appreciation, Passport Surge. Presented by Maura Harty, Assistant Secretary of the U.S. Department of State, for Bureau of Consular Affairs; Washington.Skills: Clerical, Data Entry, Document Review, Image Editor, Production, Customer Support, Filing, Mail Processing, Printer• Exemplary data entry, data correction, and document review with high level of accurateness and attention to detail.• Maintained daily highest production and accuracy rate.• Professional customer service in a call center environment; communicated Passport Adjudicators pertinent information; and provided applicable resources, and solutions.• Precise filing; identified, screened, prepared files for preservation and disposition; batching, archiving.• Mail processing; calculated postal rates according to U.S. Postal standards, accurately addressed shipping labels.• Skilled photo editor and printer; edited passport photos per U.S. Passport requirements and printed U.S. Passport books.• Utilized a variety of computer operating systems; including TDIS-PD and PRISM, Image Trac Scanner for high speed scanning of applications and supporting documentation, for electronic imaging.•Assist in training co-workers.

Hanahan, South Carolina

Skills: Cashier, Supervisor, Management, Data Entry• Legibly entered customers information for auto repairs, proficiently operated a POS system with end of shift till accuracy.• Professionally built long-term customer relationships.• Skilled stock clerk.• Strong Supervisor skills; articulately assigned tasks and followed through to confirm completion.• Strong Management skills; established and identified prices of goods and services, opened and closed the business.