Senior Student Operations Supervisor, Bu Libraries Safety & Security
Boston, Massachusetts, United States
- Recruited, interviewed, hired, onboarded, and extensively trained 70+ students and full-time staff- Overhauled the department's e fficiency and performance by organizing meetings with students and team regarding issues, ideas, awards, and feedback- Served as point-of-contact for 70+ students for scheduling, shift changes, mentorship, and employment concerns - Re-designed and implemented new cloud-based scheduling approach using Google Workspace (Docs, Sheets, and Forms) and… Show more - Recruited, interviewed, hired, onboarded, and extensively trained 70+ students and full-time staff- Overhauled the department's e fficiency and performance by organizing meetings with students and team regarding issues, ideas, awards, and feedback- Served as point-of-contact for 70+ students for scheduling, shift changes, mentorship, and employment concerns - Re-designed and implemented new cloud-based scheduling approach using Google Workspace (Docs, Sheets, and Forms) and rewrote department and student manuals- Managed and tracked work-study logistics including awards, shift days, and times of all student workers - Monitored and investigated victims and persons-of-interest, while working alongside local authorities- Collected data from students, faculty/staff, the BU police department, and EMT personnel as applicable to write Safety and Security incident reports Show less