Jean Phelps Email & Phone Number

Provide direction and leadership to assure achievement of the organization's philosophy, mission. Articulates the mission and vision of the agency so that it is reflected in high quality programs supports and services for adults with developmental and intellectual disabilities. Follow established guidelines and procedures to enable the Board to fulfill its governance function. Oversee the design, marketing, promotion, delivery and quality of programs and services. Assure effective management of the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations. Assure the fiscal resources of the agency are adequate and appropriate to meet agency strategic and programmatic goals.

Responsible for the development, implementation and coordination of oversight for educational programs and services serving students and adults with moderate to severe special needs. Provide fiscal management through the development of new and innovative programs and maintenance of existing services. Ensure fiscal stability by maintaining and increasing enrollment. Develop marketing and communication strategies. Assume administrative responsibility for all human resource and personnel functions. Work in conjunction with the Board of Director's to establish mission, vision and goals commensurate with experience and expected growth areas. Work collaboratively with other non-profit, educational and governmental entities to enhance and improve overall service outcomes.

Oversee the provision of special education and related services to 150 children with intensive special needs. Supervise coordinators and professional staff, establish and maintain educational performance and curriculum standards. Develop new and innovative program models. Ensure fiscal stability by maintaining and increasing enrollment. Develop marketing and communication strategies. Ensure quality educational standards are met per State and Federal regulation including coordination of professional development programs for teachers and professional staff. Ensure compliance with regulations and educational standards. Establish and evaluate curriculum quality and guidelines in accordance with state standards. Liaison with school district Special Education Administrators and other district staff. Coordinate services with other governmental and sub-contracted agencies.Administrator for Quality Assurance and Special

Teach community college level courses in Introduction to Psychology and Special Topics. Provide classroom instruction and support. Develop syllabi and curricula in accordance with community college guidelines. Offer instructional assistance to students as needed.

Provide executive management, organizational development and quality management consultation to various private, non-profit and for-profit organizations. Services offered include: on-site consultation for executive coaching and mentoring, quality improvement, organizational development and structure, team building, program and service development including conceptualization, implementation and evaluation of new program models, fund development, grant and RFR writing, resource allocation and staff assessment. Training and staff development activities are also provided in the areas of team building, coping with change and other related topics.

Responsible for managing and supervising all operations of all program services models at two facilities and multiple community locations. Assess agency resource requirements, analyze the effectiveness and efficiency of program services, make recommendations and implement changes as required. Initiate and undertake strategic planning for specific departments and agency-wide. Develop, monitor and manage the program services budget, make recommendations with regard to all other agency budget areas. Supervise and monitor resource allocation, coordination, and implementation of Clinical and Case Management Services. Supervise and monitor transportation services. Ensure compliance with regulation and accreditation standards and establish agency quality guidelines. Responsible for the development, implementation and evaluation of the organizational structure and new program models and initiatives. Work with the President and Board of Directors to position the Agency in line with current trends and opportunities in the field. Perform the functions of the president in his absence.

Responsible for the establishment of program models, policies and procedures. Managed the prioritization of the Region's most needy clients waiting for service. Directed and oversaw expansion and program development. Managed regional resources and budgets to meet the needs of individuals desiring community placement. Worked with provider agencies to develop comprehensive, creative and flexible residential service options. Provided support to local area offices in all phases of residential services development; encouraged opportunities for individual choice and personal growth.

Responsible for planning and developing new programs within the local community system. Assisted with re-contracting and the development of annual budgets for local providers. Identified services gaps and deficiencies and strategized how to better utilize existing resources. Acted as the liaison to the Bureau of Transition Planning, coordinated children's services and respite. Completed intakes and eligibilities. Developed and monitored the delivery of family support services.

Msw, Social Work

Ba, Psychology