• Production of policies and procedures to franchise the brand for consistencyin new locations.• Working closely with members of the organization to ensure optimizationof daily operations including creation of profit and loss reports for retailand wholesale.• Interviewing, hiring, and training individuals for multiple franchise locations.• Responsible for weekly cash deposits from sales, creation of tip reports forpayroll, expense management and organization for accounting.• Interviewing and training of new barista hires to ensure success of dailyoperations and procedures.• Creation and implementation of employee’s schedules on a weekly basis.• Ordering, tracking, and managing inventory and equipment to secure propersupply levels.• Monitoring of Google business account for multiple locations and respondingto customer requests, reviews and feedback.

• Performed various administrative duties including billing and receiving ofwholesale accounts through QuickBooks, ordering supplies for wholesaleand retail, running payroll through ADP and managing insurance policies.• Wrote employee manuals and policies for the company including Standardsof Conduct and Standard Operating Procedures. Created training materialsfor recipes and instructional guides for wholesale accounts.• Trained employees and set up multiple locations with equipment, suppliesand standard operating procedures to ensure successful openings and smoothdaily operations.• Set up Point of Sale system for storefront, pricing and products for online storein addition to DoorDash and Grubhub online ordering systems.• Filed and implemented all necessary paperwork for trademarking of theofficial brand logo.• Established the LLC and filed all paperwork necessary to obtain theCertificate of Formation for the company.• Planned, facilitated and worked events to promote the brand.