1. 1.8 years working in education training field and one year in client operation, be good at team organization, project management, with more than 60 team members; 2. team part: new colleagues career growth, talents cultivation, appraisal mechanism,, establish and perfect SOP; 3.start primary dept. from 0 to 1, including talent recruitment, talent team and business training, by the time, 6 supervisors are appointed; outstanding team is offered on Spring Renewal; produce 50millions in half year; 4. be expert in HRBP related work, make up recruitment plans, locate talents mapping, support other lines recruitment; set talents pool, check activate pools regularly; knockout unqualified employees peacefully and make records 5. qualifications of TEM8 AND FEI, excellent in listening writing.
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PrincipalXyx Art Sep 2021 - Dec 2022Hangzhou, Zhejiang, ChinaIn charge of campus operations; Recruitment:Marketing:Students serivce
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Dept. PrincipalGaotu Mar 2020 - Sep 2021NanjingStart primary dept. from 0 to 1, including talent recruitment, talent team and business training, with over 60 members; Be responsible for recruitment, cultivation, culture construction and so on; Establish teachers service process and clients operations plans to boost production and NPS;Design activities to elevate retention; Standardize service process to promote referrals; Make up recruitment plans, locate talents mapping, support other lines recruitment; set talents pool, check activate pools regularly; knockout unqualified employees peacefully and make records Culture establishment and employee birthday party
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Senior Consultant And Operator蚂蚁集团 Oct 2018 - Dec 2019HangzhouCollect front-end complaints, set up problem-solving methods; Provide problems-solving process to reduce client drain and money loss; Optimize scheme, sort issues to formulate policies; -
Vice HeadmasterMeten English Jul 2012 - Oct 2018Nanjing, Jiangsu, ChinaMake sure all depts cooperate and tasks finished,like marketing,consultants and teachers; Set up daily working regulations for new centers; Outperform indicators and reduce refunds and complaints; Coach teachers and study advisors to upgrade teaching skills
Jeanne Chen Education Details
Frequently Asked Questions about Jeanne Chen
What is Jeanne Chen's role at the current company?
Jeanne Chen's current role is Dept. Principal.
What schools did Jeanne Chen attend?
Jeanne Chen attended Trinity Western University, 南京医科大学.
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Jeanne Chen
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