• Responsible for day-to-day operation of store with ten employees. Perform inventory management, purchase orders, standard and special order processing, shipping and receiving, including shipment processing, main point of contact for vendor and customer communication.• Design, develop, and maintain web store using Shopify and Lightspeed POS. Fulfill web orders.• Build budgets and manage delivery schedule from semi-annual industry trade shows. Maintain relationships with international and domestic vendors. • Perform language translation, exchange rate conversions, tariff calculations, Customs paperwork, obtain exotic material permits and monitor delivery schedules for international orders.• Manage Accounts Payable on accounts for $15K - $30K. Manage Accounts Receivable for all special orders.• Develop weekly advertising emails and monthly targeted advertising campaigns based on new and upcoming products.• Assist owners with various projects and time sensitive deadlines.• Designed and implemented pre-order sales avenue through Shopify and customer direct.• Assisted with development and implementation of inventory tracking system using RFID. Perform monthly inventory using this RFID system.• Ensure store and office supplies are stocked.• Shop awarded Best of Intima Best Store in America 2017, 2019, 2020

• Followed up on sales leads for local sales agents• Managed phones, faxes and appointment schedule for local sales agents

• Responsibilities included data entry and advertising using Excel, My Mailing List and Outlook; managed shipping and receiving.• Processed special orders; packaged and mailed customer’s packages.• Was responsible for providing customer service, maintaining store appearance, opening/closing procedures.