Jeanne Robbins

Jeanne Robbins Email and Phone Number

Experienced Customer Service Representative @ North Carolina Farm Bureau Mutual Insurance Company
marshville, north carolina, united states
Jeanne Robbins's Location
Wake Forest, North Carolina, United States, United States
About Jeanne Robbins

• Highly motivated customer service specialist with 20+ years of experience seeking to take on new challenges at a company that values their customers.• A sociable and passionate team player, comfortable with high-pressure situations and able to respond to leadership opportunities.• Train and supervise others in customer service, conflict resolution, team motivation, and sales.• Strong mathematical skills with knowledge of proper cash handling procedures and cash drawer maintenance.• Awarded employee of the month on multiple occasions and maintained a 4.9 (out of 5) customer service score throughout 8+ years of retail.

Jeanne Robbins's Current Company Details
North Carolina Farm Bureau Mutual Insurance Company

North Carolina Farm Bureau Mutual Insurance Company

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Experienced Customer Service Representative
marshville, north carolina, united states
Employees:
40
Jeanne Robbins Work Experience Details
  • North Carolina Farm Bureau Mutual Insurance Company
    Customer Service Representative
    North Carolina Farm Bureau Mutual Insurance Company Nov 2022 - Present
    Wake Forest, North Carolina, United States
  • Kohl'S
    Sales Associate
    Kohl'S Jun 2012 - Present
    Wake Forest, North Carolina, United States
    • Greet customers in a timely fashion while quickly determining their needs.• Recommend merchandise to customers based on their needs and preferences.• Expert in organizing and arranging visual product displays to optimize sales and attract higher traffic volumes.• Work with retail customers, supporting sales efforts by resolving customer inquiries.• Lead new employee orientation by outlining company policies and assist them with navigating through their virtual… Show more • Greet customers in a timely fashion while quickly determining their needs.• Recommend merchandise to customers based on their needs and preferences.• Expert in organizing and arranging visual product displays to optimize sales and attract higher traffic volumes.• Work with retail customers, supporting sales efforts by resolving customer inquiries.• Lead new employee orientation by outlining company policies and assist them with navigating through their virtual training.• Maintain a high level of customer satisfaction through effective verbal and written communication skills.• Reconcile receipts, balancing and validating funds in both the safe and register drawers while preparing the daily deposits.• Maintain knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices.• Respond to customer questions and requests in a prompt and efficient manner.• Prioritize helping customers over completing other routine tasks in the store.• Engage with customers in a sincere and friendly manner.• Build lasting relationships with customers to increase likelihood of repeat business. Show less
  • Appalachian Medical Research, Inc
    Clinical Research Assistant
    Appalachian Medical Research, Inc Feb 2007 - Mar 2008
    Johnson City, Tennessee, United States
    • Maintained source documents and regulatory documentation of clinical trial. • Ensured quality of data on paper and electronic Case Report Forms. • Scheduled study participants for visits. • Reviewed study site equipment maintenance logs. • Reviewed medical records to confirm the eligibility of potential participants to participate in clinical study. • Assisted the Lead Clinical Research Coordinator and site Principal Investigator.
  • Barnes & Noble, Inc.
    Retail Salesworker
    Barnes & Noble, Inc. Feb 2003 - Sep 2003
    Johnson City, Tennessee, United States
    • Provided customer service.• Advised clients or customers.• Answered customer or public inquiries.• Arranged merchandise display.• Cleaned rooms or work areas.• Demonstrated goods or services.• Greeted customers.• Inspected merchandise.• Sold merchandise.• Used computers to enter, access or retrieve data.• Used sales techniques.
  • Mckinney Insurance
    Secretary
    Mckinney Insurance Aug 2000 - Dec 2001
    Johnson City, Tennessee, United States
    • Prepared and managed correspondence, reports and documents.• Organized and coordinated meetings, conferences.• Implemented and maintained office systems maintain schedules and calendars.• Arranged and confirmed appointments.• Organized internal and external events.• Handled incoming mail and other material.• Set up and maintained filing systems.• Set up work procedures.• Collated information maintain databases.• Communicated verbally and in writing to… Show more • Prepared and managed correspondence, reports and documents.• Organized and coordinated meetings, conferences.• Implemented and maintained office systems maintain schedules and calendars.• Arranged and confirmed appointments.• Organized internal and external events.• Handled incoming mail and other material.• Set up and maintained filing systems.• Set up work procedures.• Collated information maintain databases.• Communicated verbally and in writing to answer inquiries and provide information.• Coordinated the flow of information both internally and externally.• Operated office equipment.• Managed office space. Show less
  • Flagstaff Unified School District
    Site Director
    Flagstaff Unified School District Apr 1996 - Dec 1999
    Flagstaff, Arizona, United States
    • Administered standards of behavior and discipline for the purpose of ensuring the safety and well-being of students.• Assisted students, individually or in groups, with lesson assignments for the purpose of presenting and/or reinforcing learning concepts.• Assisted students with homework assignments and make-up work, etc. for the purpose of supporting teachers in the instructional process.• Assisted with program components for the purpose of delivering services that conform to… Show more • Administered standards of behavior and discipline for the purpose of ensuring the safety and well-being of students.• Assisted students, individually or in groups, with lesson assignments for the purpose of presenting and/or reinforcing learning concepts.• Assisted students with homework assignments and make-up work, etc. for the purpose of supporting teachers in the instructional process.• Assisted with program components for the purpose of delivering services that conform to established guidelines.• Collaborated with the After-School Program Manager for the purpose of implementing and maintaining services and/or programs.• Communicated school policies and enforcement procedures to students for the purpose of ensuring their understanding and the potential consequences of violation.• Maintained classroom equipment, work area, student files/records, attendance records, checking homework for the purpose of ensuring availability of items and/or providing reliable information.• Monitored individual students, classroom, library, recreational activities, etc. for the purpose of ensuring a safe and positive learning environment. Show less
  • Baskin Robbins
    Food Server
    Baskin Robbins Apr 1994 - Aug 1997
    Flagstaff, Arizona, United States
    • Calculated monetary exchange.• Served food to patrons.• Monitored food preparation.• Stocked service stations.• Took food orders.• Provided customer service.• Set or cleared tables in dining areas.• Washed dishes, glassware, or related utensils.

Jeanne Robbins Education Details

Frequently Asked Questions about Jeanne Robbins

What company does Jeanne Robbins work for?

Jeanne Robbins works for North Carolina Farm Bureau Mutual Insurance Company

What is Jeanne Robbins's role at the current company?

Jeanne Robbins's current role is Experienced Customer Service Representative.

What schools did Jeanne Robbins attend?

Jeanne Robbins attended Northeast State Community College.

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