I bring to my clients expertise in assessments, survey research, social networks, and Artificial Intelligence (AI)/predictive analytics. Before launching Hurlbert Consulting Group, I spent over 25 years on faculty at Louisiana State University and directed the Louisiana Population Center Survey Research Lab. My research was funded by such organizations as the National Science Foundation and I served on multiple National Science Foundational panels, in addition to serving on the editorial boards of Social Forces and the Journal of Health and Social Behavior. I published in numerous peer-reviewed journals, becoming a recognized expert in social capital before retiring as a Professor of Sociology. My passion for customer service comes in part from watching my father, a country banker, help local residents build houses for their families and secure their futures—sometimes when no other bank would “take a chance” on them. He was able to do that because he understood at a deep level who they were and what their goals and challenges were.Partnering with organizations of all shapes and sizes, I first identify why clients love working with them. I then use the data I collect to develop solutions, so the business can increase sales to existing clients and attract more clients like them. In short, I use the strategies I developed with Fortune 500 companies and six New York Times bestselling authors to make sure you’re not leaving money on the table.My first book, You Can’t Serve Them Well If You Don’t Know Them Well, was published by Norsemen Books.I have been featured or quoted in such media as The Wall Street Journal, The New York Times, The LA Times, USA Today, Oprah and Friends, SmartMoney, SmallBiz, Forbes.com, US News and World Report, Radio-TV Interview Report, Nature, The Christian Science Monitor, National Public Radio, and Business Talk This Morning.Specialties: * Survey research,* Data analytics,* Assessments,* Social support and health,* Predictive analytics/machine learning, and* Customer intelligence.