Jeannette Chappell, Cpp Email & Phone Number

Essex Junction, Vermont, United States

Williston, Vermont, United States

Winooski, Vermont, United States

HRIS Administration• Act as the administrator for Humanic HRIS, Employee Self Service, Manager Self Service, Applicant Tracking and KnowledgeWave including managing access permissions and user settings• Support all HRIS functions including customization, development, maintenance, testing, system upgrades and management of technical projects• Assist system users with troubleshooting technical issues and training needs. Develop and maintain procedures, trainings and job aids• Ensure data integrity, efficiencies in workflows, and identify and repair system technical issuesEmployment & Recruitment• Prepare and place employment ads in applicant tracking system and external advertising venues• Assist with recruitment by tracking applicant status and responding with follow up communication• Generate offer letters and onboarding portal. Send to finalist with associated pre-hire paperwork• Monitor status of onboarding document completion and assist new hire with any issues navigating the onboarding portal• Enter new hire employment record and benefit informationStatistics and Report Management• Collect and analyze data for various HR programs• Compile, maintain, and create new employee statistical reports for senior executives and HR staff• Maintain corporate organizational charts and job descriptions.Administration and Support of Human Resources• Coordinate yearly processes including but not limited to performance reviews, compensations adjustments, merit, open enrollment, and annual meeting• Partner with payroll/finance to ensure timely processing of employee benefit and status changes• Answer HR email and process requests for payroll deduction changes, tuition assistance, and other benefits-related items• Continually develop and revise all HR procedures and document HRIS processes• Act as co-chair of the employee social committee; plan and implement employee social events and all administrative duties to support the committee

Winooski, Vermont, United States

• Manage payroll processing and reconciliation for 10 EIN’s in ~40 states with ~1200 employees; $3.4 million total cost of payroll per bi-weekly pay cycle• Maintain excel based payroll master file for payroll reconciliation• Act as a primary contact for historical and current system integrations- Paychex to ADP 2015, ADP to UltiPro 2016, UltiPro Time Management to UKG Workforce Ready 2021• Register for new state and local income/occupational taxes• Research tax notices and submit cases to UKG for full resolution• Generate reports for 401k and workers compensation audits in addition to standard payroll substantiation reports• Respond to manager and employee payroll, timesheet, time off accrual, tax and system functionality inquiries• Perform routine audits to ensure proper company and employee level tax set up• Complete semi-annual reconciliation of benefit collections• Audit CTO balances for accuracy and troubleshoot root cause of any discrepancies• Develop and maintain payroll forms, checklists and processes• Manage pre- or post-paid LOA premium collections• Partner with HR team to ensure successful open enrollment including pre-event testing and post event auditing• Assist with annual compensation increase event by compiling and formatting reports, importing new rates, and auditing• Document payroll related KPI • Draft and maintain payroll procedures manual • Develop system trainings for employees and managers• Act as system administrator for payroll and timekeeping software; update software to accommodate business growth and process improvement• File Multiple Worksite Reports and other Bureau of Labor Statistic wage reports• Train all back up and permanent payroll staff

Winooski, Vt

In addition to Payroll Manager duties listed above for 9 EIN's, 38 states and employee head count of ~850 employees: • File monthly, quarterly, and annual use tax, annual personal property tax, state and local business license renewals, annual reports, gross receipts tax, and Bureau of Labor Statistics Reports• Act as the system administrator for task tracking software • Research business and tax compliance requirements at state and local level for new business locations; process registrations for new states/locals accordingly• Train back up and recently hired business compliance specialist

Winooski, Vt

In addition to Payroll Manager duties listed above for 6 EINs, in ~30 states and ~400 employees:• Enter check requests and EFT payments into NetSuite accounting software for business compliance related payments• Client fee reconciliation; troubleshoot discrepancies in fees charged versus fees collected• Complete various other accounting tasks as requested by controller and/or CFO

Colchester, Vt

• Offer phone support to clients utilizing PayData’s Evolution Payroll software, EvoClock/EvoClock+ time keeping systems, and EvoPay, an online employee interface for viewing pay stubs, W-2’s and benefits. • Manage set up, additions, and changes to company earning/deduction codes, time off accrual policies, agency payments and general ledger.

In addition to CSR responsibilities: • Manage larger and more complex customer accounts• Train and mentor new CSR's • Completed client training certification

Albany, New York, United States

• Partner with mid-sized business payroll contacts to assist in successfully preparing, processing and analyzing payroll data while utilizing Preview Payroll Software• Train clients to confidently use all aspects of the software in order to reap the full benefits of the application. Answer phone and email inquiries, conduct on-site or web-ex trainings as needed to accomplish this goal• Provide base level technical support to clients using Preview, Preview Hosting, Preview HR, and Report Writer modules. Refer clients to a higher level of technical support as necessary• Perform daily auditing tasks to assure payroll, tax and garnishment transmittals are processed accurately and timely. Resolve any errors identified during auditing• Communicate client inquiries to various divisions of Paychex as needed when a client is using multiple Paychex service platforms including Time & Labor Online and HR Online• Participate in and/or facilitate required branch trainings

In addition to Payroll Specialist responsibilities:• Manage larger and more complex customer accounts in the core payroll division including the largest customer account our branch had at the time; ~300 employees• Train and mentor new Payroll Specialists

Albany, New York, United States

- Assist small to mid-sized businesses in processing payroll over the phone by appointment, fax, or while using Paychex online payroll- Manage company records including adding/removing products, states, earnings and deduction types, agency checks, reports, and delivery information- Maintain employee data including personal information, tax withholdings, direct deposits, recurring earnings/deductions, and garnishments- Accurately key payroll data, verify payroll accuracy, and verify successful processing- Research and resolve client inquiries including tax notices, payroll discrepancies, late payments- Manually amend client tax returns as necessary- Respond to all client inquiries or refer to an appropriate source to resolve their concerns- Contact federal, state and garnishment agencies on behalf of the client- Participate in and/or facilitate required branch trainings

• Completed all receiving, vouchering, and invoicing for the piping division• Produced return goods authorizations, issued customer credits, resolved invoicing errors• Confirmed accuracy of vendor statements and invoices; vouchered all vendor invoices• Managed open order report; maintained order accuracy• Provided quotations and product availability; entered orders and purchase orders • Answered multi-phone lines, opened and distributed mail and maintained filing system• Assisted in warehouse packing/shipping when necessary• Booked flight/hotel reservations for VP; assisted with various other tasks as needed

• Planned, scheduled, implemented and evaluated resident activities creating positive recreational opportunities for all individuals• Created monthly activity calendars, scheduled entertainment• Developed and completed a variety of department specific documentation form• Managed activity budget, resident funds, and donation requests; purchased supplies• Attended administrative meetings including in-services, quality assurance meetings, and resident care meetings; developed and lead department specific in-service• Supervised approximately 30 volunteers and an activities assistant

Delmar, Ny

• Ensured quality of life and positive recreation experiences for individuals of varying capabilities in a nursing home setting• Announced and implemented activities for residents; transported residents to programs• Completed and updated necessary paperwork, delivered resident mail• Represented director in her absence

Bachelor Of Arts - Ba, Recreation: Management Of Leisure Services

Activities and Societies: Women's Rugby, Rho Phi Lambda, Resident Assistant

Education record