Jeannette Smith

Jeannette Smith Email and Phone Number

Infrastructure Engineer
Jeannette Smith's Location
United States, United States
Jeannette Smith's Contact Details

Jeannette Smith personal email

n/a
About Jeannette Smith

Jeannette Smith is a Infrastructure Engineer. Colleagues describe her as "Jeannette is awesome! I have worked with Jeannette for many years. She is extremely knowledgeable in mainframe, network, servers, workstations, ITIL, Change Management and much more! She is very helpful to customers and team members alike. She will tackle any issue, large or small, and get it done! Any organization would be vastly improved with Jeannette on the team!"

Jeannette Smith's Current Company Details

Infrastructure Engineer
Jeannette Smith Work Experience Details
  • Jcpenney
    Infrastructure Engineer
    Jcpenney Jan 2012 - Feb 2020
    Responsible for level 1 Network Communications (work one on one with associates at Stores, Home Office and remote sites to trouble shoot network issues). Also responsible for level 1 problem solving for Servers (Linux, UNIX and Windows). Scheduled all training for groups in Texas and Mexico on any new incoming work responsibility
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  • Jcpenney
    It Specialist - Change Management
    Jcpenney Jun 2005 - Jan 2012
    Home Office
    Coordinated, scheduled and managed corporate wide IT change activity to minimize client outages and expedite problem resolution. Interfaced with vendors and internal customers, including 
analysts and support groups.
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  • Jc Penney
    It Production Support - Infrastructure Management Zos
    Jc Penney Nov 2002 - Jun 2005
    Monitor System resources, started tasks and applications. 2nd level problem determination. HMC administrator. Refresh/IPL zOS and zVM machines.
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  • Jcpenney
    It Production Support Specialist, Computer Operations Systems Analyst
    Jcpenney Feb 1985 - Nov 2002
    Computer operations - operator responsibilities.Handled batch job failure from escalation, to JCL correction and restart.First level problem support.Help desk support for end users.
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Jeannette Smith Skills

Bmc Remedy Mainframe Operating Systems Disaster Recovery Z/os Visio Jcl Itil Db2 Performance Tuning Sharepoint Data Center Technical Support Tso It Management Ibm Mainframe Cobol Unix Servers System Administration Z/vm Ispf Sdlc Hmc Mvs Aix Ftp Information Technology Tcp/ip Incident Management Netcool Cics Help Desk Support Enterprise Architecture Jes2 It Operations Windows 7 Ims Db/dc Change Management Software Installation Ims Rexx Vsam Endeavor Nsp Fileaid Hp Ux High Availability

Frequently Asked Questions about Jeannette Smith

What is Jeannette Smith's role at the current company?

Jeannette Smith's current role is Infrastructure Engineer.

What is Jeannette Smith's email address?

Jeannette Smith's email address is ji****@****ney.com

What is Jeannette Smith's direct phone number?

Jeannette Smith's direct phone number is +197243*****

What skills is Jeannette Smith known for?

Jeannette Smith has skills like Bmc Remedy, Mainframe, Operating Systems, Disaster Recovery, Z/os, Visio, Jcl, Itil, Db2, Performance Tuning, Sharepoint, Data Center.

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