Jean Pierre S. Email & Phone Number

San Jose, Ca, Us

Houston, Texas, Us

Tucson, Arizona, Us

Kansas City, Missouri, Us

I Investigate and respond to threats for over 50,000 end points. Using analytical and troubleshooting skills, I hunt for malicious activity and perform investigations based on incoming telemetry from various security appliances which are ingested into a SIEM.Key achievements include:► Assisted in identifying and resolving network and host anomalies, ensuring continuous access to hospital systems.► Applied system engineering knowledge to improve capability of other analysts by creating documentation of the various healthcare systems to accurately asses risk.► Represent company at vendor presentations. ►Appointed shift lead to manage analysts.

Kansas City, Missouri, Us

As a System Engineer, I supported the installation and maintenance of Cerner solutions for over 100 products, layered software, and infrastructure. My daily duties involved identifying application and system availability issues, offering recommendations for corrective action plans. I also assisted with application upgrades, conversion activities, and project status reports, being sure to uphold applicable client access, change management procedures, and data loss reporting processes.Key achievements include: ► Provisioned and maintained systems supporting up to 15,000 concurrent users. ► Partnered with product teams to upgrade applications used by hospital customers, improving workflows for hospital staff and creating positive patient care outcomes. ► Enhanced hospital security posture by performing system re-architecture and upgrade of underlying operating systems.► Developed skills to become a subject matter expert on Cerner’s tools and technologies.► Mentored engineers, providing individual guidance to aid in development and ensure team's success.

Working with the QA team, we performed testing and installation of production upgrades and signatures on company’s vulnerability management platform. Individually, I conducted health and security audits, monitored an internal network of 100 nodes, and managed the VPN infrastructure for 60 employees.Key achievements include: ► Conducted multiple system implementations and maintenance, including VOIP System, MDM platform, and IDS system. ► Coordinated with vendors to obtain hardware\software for projects. ► Mentored and managed summer interns.

Built upon skills learned in college to continually expand my knowledge in all areas of IT. Provided support to a lightly staffed MIS department, allowing direct exposure to new tools and processes. Key achievements include:► Performed energy baselines in a team setting, working on installing a new generator for our growing production systems. My team accomplished this large-scale upgrade with 0% downtime to client-facing systems.► Worked with virtualization team to retire physical systems and convert them to virtual nodes.► Completed system builds of Windows XP, Windows 7, Windows Server 2003 – 2012, Ubuntu Desktop & Server, Windows 8, 8.

Gained hands-on exposure to a variety of systems while providing impactful solutions for the MIS department, providing support to over 60 internal customers.Key achievements include:► Conducted system builds for Windows XP, Windows 7. Windows Server 2003, and Ubuntu► Resolved network issues and patched user systems and applications► Provisioned Reconnaissance Network Appliances► Performed software inventory and auditing using company’s proprietary vulnerability scanning solutions platform

San Antonio, Texas, Us

Retail environment, providing hardware solutions for IT consultants and Business Owners.

Houston, Tx, Us

Resolved issues with Cpanel/WHM, CentOS, Apache, and WHMcs.