Jean Pan Email & Phone Number

Brisbane, QLD, AU

Toowoomba, Queensland, Australia

With the persistent dedication into Cyber Security, I have focused on REVIEWING LOG, COMMAND LINE OUTPUT, NETWORK CAPTURE and GOVERNMENT LAW COMPLIANCE to enhance security posture. I have knowledges of network security, vulnerability assessment, incident response, ethical hacking and identify and detect malicious activities. I carry lots of transferable.

• New shop set up-wifi connection, wireless printer connection, Eftpos set up, thermal printer wifi or Bluetooth connection, POS set up and display, coffee machine program volumetric.
• Disable wifi broadcast, configure WP3 and change default settings.
• Set up CCTV connect via LAN/ set up online order device connection
• Being the front contact of business and serve Pablo and Rusty coffee consistently.
• Promptly identify coffee machine out of pattern where reprogram may require.
• Training junior staff and supervise day-to-day process smoothly and effectively.

Toowoomba, Queensland, Australia

• Recruiting, training, supervising café staff, and staff onboarding set up.
• Utilize Office 365 Outlook organize staff meetings, set up on leaves prompt email response, one drive synchronization for staff training materials.
• Utilize Office 365 Excel formula for rostering and communicate with internal or external stakeholders based on wages and sales to make recommendations.
• Utilize Office 365 Excel for stock inventory and ordering purpose.
• Troubleshooting internet connection as we are in high density shopping centre.
• Being the first contact of business whether on phone or in-person

Toowoomba, Queensland, Australia

• Training staff to ensure shop function properly.
• Diary management, correspondence and organising meetings.
• Utilize office 365 excel to calculate inventory and ordering.
• Communication via Microsoft Outlook, telephone and in writing.
• Organising stakeholder events, including location management, travel and accommodation.

Brisbane, Queensland, Australia

• Serve with Veneziano coffee
• Working around multiple shops with different recipe yet same beans
• Deal with local senior and regular customers
• Closing shop daily reconciliation
• Weekly coffee order and daily milk order
• Monthly coffee grinder deep clean and calibration

Sydney, New South Wales, Australia

• Serving high volume amount of coffee across CBA venue
• Commonwealth Bank Place 14-20K a day
• Commonwealth Bank Square 8-12K a day
• Commonwealth Bank AXLE 6-10K a day
• CBA Queen St Flagship Branch Café/ Brisbane headquarter 180 Ann st
• Open for both public and internal banker. With conservative and strong customers service skill, I’m able to add value for B-to-B business model, ensure both parties have a satisfied service experience.

Sydney, New South Wales, Australia

• Serve with GABRIEL coffee
• New shop set-up, coffee machine volumetric program, set up router and wifi connection, Eftpos and, thermal printer, and printer internet connection
• Training all new staff and ensure new shop to up and running

Sydney, New South Wales, Australia

-Customer service and cash handling-Provide coffee on demand service to suit any local events

Computer And Information Systems Security/Information Assurance

Accounting And Business/Management