Presently leading efforts to maintain and optimize operational processes and financial performance amidst recurring cycles of political and economic instability across the country• Spearhead the finance team and oversee the development of financial models and scenarios to aid in identifying opportunities for liquidity management, cost savings, revenue growth, and overall balance sheet optimization• Engage with cross-functional teams to support strategic initiatives, including pricing strategies, new product launches, and investment decisions. Develop performance metrics to monitor business performance and track progress against targets• Lead the development of the annual operating plan, quarterly forecasts, and long-range strategic plans. Partner with business unit leaders to drive alignment on financial targets and assumptions• Collaborate closely with developers to design and implement a custom ERP system, building scalable and flexible modules, continuously gathering stakeholder feedback to prioritize enhancements, and overseeing the deployment of new features to ensure seamless business operations and alignment with KYC requirements• Drive a culture of continuous improvement by establishing standard operating procedures (SOPs) and best practices to ensure consistent and high-quality service delivery

Drove the establishment of vital strategic partnerships and spearheaded initiatives for business expansion, in alignment with the company's goals• Collaborated closely with the executive team to align operational and technology infrastructures with our strategic vision and mission, driving long-term business transformation and achieving strategic objectives.• Implemented operational improvement principles by employing continuous techniques to reduce operational costs, and improve profitability management and business integration• Prepared and presented the comprehensive annual plan and budget before the board of directors to facilitate decision-making, ensuring good strategic planning while participating in engagement management and execution, advising on business process issues across areas such as finance transformation, accounting change, performance management, and cost optimization.• Provided analytical support and strategic guidance on investment decisions, pricing strategies, and resource allocation. Collaborated with cross-functional teams to evaluate business opportunities and drive operational improvements• Cultivated and grew a network of B2B customer relationships, working closely with diverse teams to create client-centric strategies and solutions that boost business profitability and enhance customer retention while conducting thorough due diligence and Know Your Customer (KYC) processes to ensure compliance and mitigate risks• Led the migration from a local system to FISHBOWL ERP, including mapping out the ETL process, coordinating with departments to document business requirements, customizing the ERP system, conducting user acceptance testing, and leading training sessions for employees.

Managed the credit department and supervised a team of 40 direct reports with over 200 employees across 46 branches around the country. Maintained a portfolio of over 122K+ loans, and fostered key strategic partnerships with organizations like IDB, Kellogg Foundation, Partners Worldwide• Spearheaded the formulation of client renewal and expansion proposals, skillfully orchestrating deal structures and helping clients reach their financial goals• Partnered with CFO to establish a new credit approval matrix and a credit control unit to maintain control frameworks to mitigate portfolio risk • Led a project management team and oversaw the restructuring of the small-medium enterprise (SME) section within the credit department to reduce our credit loss and write-off ratio• Collaborated closely with the deposits team to formulate disbursement forecasts and present recommendations to the Asset/Liability Committee to manage foreign exchange risk, liquidity risk and adjust loan loss reserves • Actively participated in the firm's Operating Committee and Senior Leadership meetings to advise on strategic initiatives across multiple domains impacting daily operations such as new acquisitions of cash in transit vehicles and strategies to safely move cash and valuables• Led testing and validation of the credit portfolio post major update in banking software (TEMENOS), enhancing the company’s ability to run scenario analysis and pricing of various products for their client base

Managed a broad portfolio of 30 clients with an annual revenue ranging from USD1MM to USD100MM across multiple sectors crucial to the Haitian Economy including food wholesalers, electricity providers construction companies, car dealerships and pharmaceuticals• Analyzed new and prospective clients, their industries, financial records and overall creditworthiness, and prepared reports with in-depth financial analysis and cash flow projections to inform loan approval process• Initiated quarterly client visits aimed at building client relationships, identifying their needs, business objectives and cross selling opportunities• Advocated for client needs at weekly senior management meetings by presenting clients’ loan requests, answering questions on credit analysis as necessary, and negotiating credit terms given the volatile socio-economic environment • Introduced new portfolio of credit products to market such as employee collective residential loans, importers short term stock loans, offering special interest rates based on credit worthiness and collateral